Owners have filed 299 complaints
about the 1998 Chevrolet Suburban with NHTSA between 1997 and 2016.
The largest single group is the brakes.
Across this model's run it ranks 16 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Chevrolet Suburban. 50 means typical for this
model; 100 means roughly double.
Severity — 36
7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 17
10% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1998 compares with every other Chevrolet Suburban
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.4%
25,000 – 49,999 miles
1623.2%
50,000 – 74,999 miles
1521.7%
75,000 – 99,999 miles
2029.0%
100,000 – 149,999 miles
1623.2%
150,000+ miles
11.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
1998 Chevrolet Suburban 4-DR. 4X4
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—
—
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 1997peak 23Feb 2016
NHTSA investigations into the 1998 Chevrolet Suburban
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA99011Opened 12 May 1999Closed 27 Feb 2001STEERING
ERRATIC POWER STEERING ASSIST WHILE DRIV
THE OFFICE OF DEFECT INVESTIGATION (ODI) HAS INVESTIGATED ALLEGATIONS OF POWER STEERING ASSIST FLUCTUATIONS IN THE SUBJECT VEHICLES.FOR DETAILS AND A BASIS FOR THE INVESTIGATION CONCLUSIONS, PLEASE SEE THE CLOSING REPORT IN THE EA99-011 PUBLIC FILE.ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREND IN THE SUBJECT VEHICLE POPULATION.FUTHER EXPENDITURE OF AGENCY RESOURCES ON THIS SUBJECT DOES NOT APPEAR TO BE WARRANTED AT THIS TIME.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION I...
Recalls on the 1998 Chevrolet Suburban
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
06E043000
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
03V093000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CERTAIN SPORT UTILITY VEHICLES, MINI VANS, AND PICKUP TRUCKS MAY DEVELOP A SHORT CIRCUIT IN THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH.
Risk: IF THIS WERE TO HAPPEN, IT COULD RESULT IN AN INOPERATIVE SWITCH, HEAT DAMAGE TO THE DRIVER'S DOOR, AND/OR IGNITION OF COMPONENTS IN THE DRIVER'S DOOR AND A SUBSEQUENT VEHICLE FIRE WITHOUT PRIOR WARNING.
98V033000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND MULTI-PURPOSE PASSENGER VEHICLES. ONE OR BOTH FRONT BRAKE ROTOR/HUBS WERE BUILT WITH AN OUT-OF-SPECIFICATION GRAY IRON THAT CAN FAIL DURING THE LIFE OF THE VEHICLE.
Risk: IF A DRIVER CONTINUES TO DRIVE WITH A CRACKED ROTOR, THE CRACKS COULD CONTINUE AROUND THE WHEEL MOUNTING BOLT CIRCLE AND ULTIMATELY RESULT IN A WHEEL SEPARATION.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200306240,759 units in Canada
Electrical
On certain vehicles, a short in the electric outside rearview mirror switch could develop. If this were to occur, it could result in an inoperative switch, heat damage to the driver's door, and/or ignition of components in the driver's door and a subsequent vehicle fire without prior warning. Correction: Dealer will install a fused jumper harness to the electric outside rearview mirror switch.
Reports where the owner recorded a crash, a fire, an injury or a death.
Lakeville, MNCrash
SERVICE BRAKES
BRAKE LINE FAILED AFTER MED TO HEAVY BRAKING, LEAVING LITTLE TO NO BRAKE AS PEDAL WENT TO THE FLOOR.
NHTSA complaint #10824474 — an unverified report by a vehicle owner.
Graham, WACrash3 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES SHAKE AND VIBRATE WHEN BRAKING. ON OCCASION, BRAKES FAILED AND PEDAL WENT TO THE FLOOR. MECHANIC INSPECTED FOUND "NO PROBLEM" WITH BRAKES. THE LAST INCIDENT WITH THE BRAKES RESULTED IN AN ACCIDENT WHEN MORE THAN ENOUGH DISTANCE WAS GIVEN FOR STOPPING.
NHTSA complaint #10124196 — an unverified report by a vehicle owner.
Springfield, MO1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION
STOPPED ON ROADWAY TO PICK UP A PART THAT HAD FALLEN OUT OF THE TRUCK TRAVELING IN FRONT OF ME. I PUT MY 1998 CHEVY SUBURBAN IN PARK AND POPPED THE REAR HATCH. I REMEMBER HEARING THE REAR HATCH CLICK AND NOW REALIZE THAT THE HATCH WON'T RELEASE UNLESS THE TRUCK IS IN PARK. I WALKED BEHIND MY TRUCK TO PICK UP THE PART. AFTER I PICKED IT UP, I WAS KNOCKED DOWN BY THE FORCE OF MY TRUCK. THE TRUCK MUST HAVE SLIPPED OUT OF GEAR AFTER I'D PUT IT IN PARK. I RECENTLY READ ABOUT A SIMILAR INCIDENT IN THE LOCAL NEWSPAPER, WHERE THIS HAPPENED TO SOMEONE ELSE WITH THIS TYPE OF VEHICLE. THE TRUCK ROLLED OVER ME, AND I WAS TRAPPED UNDER IT. A MAN CAME AND DROVE THE TRUCK OFF ME. I SUFFERED A DEEP CUT TO THE BACK OF MY HEAD, THE MEAT WAS RIPPED OFF MY LEG, I SHATTERED THE T-12 VERTEBRA IN MY BACK AND THE DISKS ABOVE AND BELOW WERE COMPRESSED.
NHTSA complaint #10120643 — an unverified report by a vehicle owner.
Huffman, TXCrash
TIRES
1998 CHEVROLET SUBURBAN SUFFERED DAMAGE TO VEHICLE WHEN A BLOWOUT OCCURRED.*MR *JB
NHTSA complaint #10119107 — an unverified report by a vehicle owner.
LOS Angeles, CACrash
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONT COLLISION AT 25-30MPH, AND AIR BAGS DID NOT DEPLOY.
NHTSA complaint #8017050 — an unverified report by a vehicle owner.
Greenville, SCFire
ELECTRICAL SYSTEM:WIRING
ELECTRICAL SHORT DUE TO FAULTY SWITCH THAT CONTROLS OUTSIDE MIRROR, CAUSED DRIVER SIDE DOOR TO START BURNING, CLAIM 40-2517-187. *SLC
NHTSA complaint #6901248 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lakeville, MNCrash
SERVICE BRAKES
BRAKE LINE FAILED AFTER MED TO HEAVY BRAKING, LEAVING LITTLE TO NO BRAKE AS PEDAL WENT TO THE FLOOR.
NHTSA complaint #10824474 — an unverified report by a vehicle owner.
at 182,000 milesPort ST Lucie, FL
SERVICE BRAKES
TL* THE CONTACT OWNS A 1998 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL FAILED. THE CONTACT MENTIONED THAT THE ABS AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THE ABS SENSOR, THE INNER AND OUTER BEARINGS AND THE CALIBER NEEDED TO BE REPLACED. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
NHTSA complaint #10616104 — an unverified report by a vehicle owner.
at 38,528 milesLake Hopatcong, NJ
FUEL SYSTEM, GASOLINE
I PURCHASED ON 11/1997 A NEW 1998 CHEVROLET SUBURBAN 3/4 TON 2500 SERIES. THE SUBURBAN HAS 38,528 ORIGINAL MILES AND HAS BEEN GARAGE KEPT SINCE NEW. THE VEHICLE HAS BEEN USED PRIMARILY AS A SECONDARY VEHICLE FOR RECREATIONAL PURPOSES. THE SUBURBAN HAS BEEN DRIVEN IN SNOW CONDITIONS ONLY 12-14 TIMES. I AM EXPERIENCING EXCESSIVE BRAKE AND FUEL LINE CORROSION ON THE STEEL BRAKE/FUEL LINES, FLEXIBLE BRAKE HOSES AND CONNECTIONS. I AM VERY CONCERNED OVER THE BRAKE/FUEL LINE CORROSION ISSUEA AND HAVE SINCE LEARNED THAT AN INVESTIGATION HAS BEEN INITIATED BY THE NHTSA ON 1/5/11, NHTSA INVESTIGATION FILE NO. EA11001.
NHTSA complaint #10453780 — an unverified report by a vehicle owner.
at 38,528 milesLake Hopatcong, NJ
SERVICE BRAKES, HYDRAULIC
I PURCHASED ON 11/1997 A NEW 1998 CHEVROLET SUBURBAN 3/4 TON 2500 SERIES. THE SUBURBAN HAS 38,528 ORIGINAL MILES AND HAS BEEN GARAGE KEPT SINCE NEW. THE VEHICLE HAS BEEN USED PRIMARILY AS A SECONDARY VEHICLE FOR RECREATIONAL PURPOSES. THE SUBURBAN HAS BEEN DRIVEN IN SNOW CONDITIONS ONLY 12-14 TIMES. I AM EXPERIENCING EXCESSIVE BRAKE AND FUEL LINE CORROSION ON THE STEEL BRAKE/FUEL LINES, FLEXIBLE BRAKE HOSES AND CONNECTIONS. I AM VERY CONCERNED OVER THE BRAKE/FUEL LINE CORROSION ISSUEA AND HAVE SINCE LEARNED THAT AN INVESTIGATION HAS BEEN INITIATED BY THE NHTSA ON 1/5/11, NHTSA INVESTIGATION FILE NO. EA11001.
NHTSA complaint #10453780 — an unverified report by a vehicle owner.
at 90,000 milesLeominster, MA
SERVICE BRAKES, HYDRAULIC
1. HARD STOP TO AVOID HITTING WILDLIFE. GOING APPROXIMATELY 40 MPH. 2. AFTER THE BRAKES HOLDING FOR A SECOND OR TWO THE PEDAL DROPPED TO THE FLOOR. AFTER THAT ONLY 1/4 BRAKE POWER. ONCE HOME, OBSERVED BRAKE FLUID COMING FROM CORRODED BRAKE LINES. 3. I WILL NEED TO REVIEW COST OF SERVICE.
NHTSA complaint #10355013 — an unverified report by a vehicle owner.
at 72,083 milesWest Chester, PA
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 1998 CHEVROLET SUBURBAN. THE DRIVER'S SIDE LINKAGE CONNECTION BETWEEN THE DOOR LATCH ASSEMBLY AND THE INTERIOR DRIVER'S SIDE HANDLE WAS DEFECTIVE. CHEVROLET STATED THAT THERE WAS NO RECALL FOR THIS FAILURE. THE MECHANIC STATED THAT THERE WERE WARRANTY ALERTS ON THE DOORS, INCLUDING ONE FOR THE DOOR KNOB REMAINING OPEN DUE TO THE DETAIL BRACKET NEEDING TO BE REPLACED. THROUGH ONLINE RESEARCH, THE CONTACT FOUND A NOTICE REGARDING THE SUBURBAN DOOR HANDLES BEING DIFFICULT TO OPEN BECAUSE THE STRUCTURE WAS PRODUCED INCORRECTLY. THE CURRENT AND FAILURE MILEAGES WERE 72,083.
NHTSA complaint #10269489 — an unverified report by a vehicle owner.
at 103,000 milesChesapeake, VA
VISIBILITY:WINDSHIELD WIPER/WASHER
SPEED VARIATION, AND SOMETIMES CEASE, OF OPERATION OF WINDSHIELD WIPERS. POSSIBLE DISCREPANCY WITH TURN SIGNAL LEVER, SEEMS TO BE AFFECTED BY, AND SOMETIMES CORRECTED WITH WIGGLING WITH THE LEVER.
NHTSA complaint #10177977 — an unverified report by a vehicle owner.
at 144,000 milesEdina, MN
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH ON NORMAL ROAD CONDITIONS AND APPLYING THE BRAKES UNDER NORMAL BRAKING CONDITIONS, THE BRAKES INCREASED IN STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DETERMINED THAT THE LEFT FRONT BRAKE SENSOR NEEDED TO BE REPLACED. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT NOTICED A NHTSA RECALL # 05V379000 REGARDING SERVICE BRAKES HYDRAULIC:ANTILOCK. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA complaint #10172916 — an unverified report by a vehicle owner.
Jacksonville Beach, FL
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS QUIT AT VARIOUS TIMES. SOMETIMES WORK SOMETIMES NOT, SOMETIMES QUIT IN MIDDLE OF USE.
NHTSA complaint #10168071 — an unverified report by a vehicle owner.
at 100,000 milesKennesaw, GA
EXTERIOR LIGHTING:TURN SIGNAL
EACH REAR TAIL LIGHT ASSEMBLY CIRCUIT BOARD HAD TO BE REPLACED. THESE OCCURRED AT DIFFERENT TIMES (APPROXIMATELY 6 MONTHS APART). NOW, ABOUT A YEAR LATER, THE RIGHT REAR NEEDS TO BE REPLACED AGAIN. THIS WAS FOUND DUE TO THE BLINKER AND BRAKE LIGHT FAILING, SO I SWITCHED THE BULB FROM THE OTHER SIDE, WITH THE EXACT SAME RESULTS, SO I KNOW IT IS THE CIRCUIT AND NOT A BAD BULB.
NHTSA complaint #10152482 — an unverified report by a vehicle owner.
at 56,000 milesPerry, MI
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 1998 SUBURBAN HAD SAME REPAIR DONE ON THE ABS BRAKES THAT CURRENT RECALL IS OUT FOR 1999-2002 AND GM IS SAYING THE PART ON 99-2000 RECALL IS NOT THE PART ON MY 98 SUBURBAN. THE DEALERSHIP SAYS IT IS THE SAME RECALL PART AND THEY ARE REFUSING TO REIMBURSE ME FOR REPAIRS I PAID FOR BEFORE THE RECALL WAS ISSUED.
NHTSA complaint #10143501 — an unverified report by a vehicle owner.
at 114,000 milesNorwalk, CT
SERVICE BRAKES, HYDRAULIC
CATASTROHIC LOSS OF ENTIRE BREAKING SYSTEM DUE TO BURSTING OF BRAKE LINES WITHOUT PRIOR NOTICE; DEALER REQUIRED COMPLETE REPLACEMENT OF ENTIRE BRAKE SYSTEM OWING TO SERVELY RUSTED PARTS THROUGHOUT; MECHANICAL EMERGENCY BRAKE SYSTEM REQUIRED SEVERAL HUNDRED YARDS TO STOP VEHICLE; VEHICLE HAD BEEN REGULARLY SERVICED SINCE NEW WITH MOST RECENT SERVICE JUST 2 MONTHS BEFORE BRAKE SYSTEM FAILURE; HAD VEHICLE BEEN TRAVELING AT HIGHWAY SPEED POSSIBLE FATAL CONSEQUENCES; POSSIBLE ISSUE OF DESIGN/COMPONENT DEFECT
NHTSA complaint #10139750 — an unverified report by a vehicle owner.
at 100,000 milesSmithfield, RI
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONSUMER COMPLAINED ABOUT ABS BRAKES KICKING IN AT LOW SPEEDS. THE SERVICE BRAKES AND ABS WILL NOT HOLD WHEN THE ABS KICKS IN. THE PROBLEM HAS BEEN ON GOING SINCE NOVEMBER OF 2004. THE DEALERSHIP CLEANED AND GREASED THE BRAKES. THEY MACHINED THE ROTORS AND REPLACED THE LEFT UPPER ARM BUSHING. AND THEY CHECKED THE ABS SENSORS. THE PROBLEM RECURRED. WHEN SHE CONTACTED THEM THEY SAID THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. IT STARTED GETTING WORSE IN JULY OF 2005. SHE TOOK VEHICLE TO THE DEALERSHIP AGAIN. THEY REPLACED THE SENSOR BUSHINGS AND AN IDLE ARM. THE PROBLEM IS STILL OCCURRING. SHE TOOK IT BACK TO THEM. THEY REPLACED TWO REAR DRUMS, THE SWAY BAR BUSHINGS, THE U JOINTS, AND T TIGHTENED THE TRANSFER CASE. HOWEVER, THE PROBLEM RECURRED. A RECALL FOR THE 2000 MODELS WAS ISSUED. WHEN SHE CONTACTED THE MANUFACTURER, THEY SAID THAT THIS MODEL YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD TO HAVE THE SERVICE BRAKES REPLACED BEFORE. THE DEALERSHIP REPLACED THE ROTORS AND THE PADS. THE CONTACT FELT THAT IT WAS A RESULT OF NORMAL WEAR AND TEAR. .
NHTSA complaint #10139449 — an unverified report by a vehicle owner.
at 100,000 milesSmithfield, RI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE CONSUMER COMPLAINED ABOUT ABS BRAKES KICKING IN AT LOW SPEEDS. THE SERVICE BRAKES AND ABS WILL NOT HOLD WHEN THE ABS KICKS IN. THE PROBLEM HAS BEEN ON GOING SINCE NOVEMBER OF 2004. THE DEALERSHIP CLEANED AND GREASED THE BRAKES. THEY MACHINED THE ROTORS AND REPLACED THE LEFT UPPER ARM BUSHING. AND THEY CHECKED THE ABS SENSORS. THE PROBLEM RECURRED. WHEN SHE CONTACTED THEM THEY SAID THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. IT STARTED GETTING WORSE IN JULY OF 2005. SHE TOOK VEHICLE TO THE DEALERSHIP AGAIN. THEY REPLACED THE SENSOR BUSHINGS AND AN IDLE ARM. THE PROBLEM IS STILL OCCURRING. SHE TOOK IT BACK TO THEM. THEY REPLACED TWO REAR DRUMS, THE SWAY BAR BUSHINGS, THE U JOINTS, AND T TIGHTENED THE TRANSFER CASE. HOWEVER, THE PROBLEM RECURRED. A RECALL FOR THE 2000 MODELS WAS ISSUED. WHEN SHE CONTACTED THE MANUFACTURER, THEY SAID THAT THIS MODEL YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD TO HAVE THE SERVICE BRAKES REPLACED BEFORE. THE DEALERSHIP REPLACED THE ROTORS AND THE PADS. THE CONTACT FELT THAT IT WAS A RESULT OF NORMAL WEAR AND TEAR. .
NHTSA complaint #10139449 — an unverified report by a vehicle owner.
at 100,000 milesSmithfield, RI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT: THE CONSUMER COMPLAINED ABOUT ABS BRAKES KICKING IN AT LOW SPEEDS. THE SERVICE BRAKES AND ABS WILL NOT HOLD WHEN THE ABS KICKS IN. THE PROBLEM HAS BEEN ON GOING SINCE NOVEMBER OF 2004. THE DEALERSHIP CLEANED AND GREASED THE BRAKES. THEY MACHINED THE ROTORS AND REPLACED THE LEFT UPPER ARM BUSHING. AND THEY CHECKED THE ABS SENSORS. THE PROBLEM RECURRED. WHEN SHE CONTACTED THEM THEY SAID THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. IT STARTED GETTING WORSE IN JULY OF 2005. SHE TOOK VEHICLE TO THE DEALERSHIP AGAIN. THEY REPLACED THE SENSOR BUSHINGS AND AN IDLE ARM. THE PROBLEM IS STILL OCCURRING. SHE TOOK IT BACK TO THEM. THEY REPLACED TWO REAR DRUMS, THE SWAY BAR BUSHINGS, THE U JOINTS, AND T TIGHTENED THE TRANSFER CASE. HOWEVER, THE PROBLEM RECURRED. A RECALL FOR THE 2000 MODELS WAS ISSUED. WHEN SHE CONTACTED THE MANUFACTURER, THEY SAID THAT THIS MODEL YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD TO HAVE THE SERVICE BRAKES REPLACED BEFORE. THE DEALERSHIP REPLACED THE ROTORS AND THE PADS. THE CONTACT FELT THAT IT WAS A RESULT OF NORMAL WEAR AND TEAR. .
NHTSA complaint #10139449 — an unverified report by a vehicle owner.
Dayton, OH
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE SYSTEM ON THE FRONT DRIVER'S SIDE WHEEL BEGAN HAVING FAILURES AT VERY LOW SPEEDS(UNDER 10 MPH) WHEN THE VEHICLE(1998 CHEVROLET TAHOE) WAS COMING TO A FULL STOP AT THE END OF THE DRIVE OR WHEN PULLING TO A STOP. THIS WAS OCCURRING OVER & OVER MORE MORE THAN A MONTH. I CONTACTED WHITE-ALLEN CHEVOLET IN DAYTON OHIO AND THE SERVICE MANAGER CONTACTED THE GM ZONE MANAGER AND GM WOULD NOT WARRANTY THIS REPAIR SAYING THAT MY VEHICLE DID NOT FALL UNDER THE RECALL YEARS FOR THIS PROBLEM EVEN THOUGH THE PROBLEM WAS EXACTLY THE SAME AS THE RECALL ISSUED FOR THE SAME VEHICLE 1999-2002 ( MINE IS 1998). I FINALLY HAD TO HAVE IT DONE STRICTLY BECAUSE OF MY CHILDREN'S SAFETY THE DAY I MADE THE APPOINTMENT MY DAUGHTER AND I ALMOST GLIDED INTO TRAFFIC COMING TO A STOP WHILE TAKING HER TO SCHOOL. THE ZONE MANAGER RESPONSE TO OUR CLAIM WAS THAT MY VEHICLE WAS NOT PART OF THE RECALL AND THEY WILL NOT HAVE THE REPAIRS DONE AS PART OF THE RECALL EVEN THOUGH THE FAILURE IS THE SAME DEFECT ACCORDING TO THE SERVICE MANAGER. SERVICE WAS SUPPLIED ON 9/26/2005 AT WHITE-ALLEN SERVICE ORDER READS "CHECKED ABS SYSTEM RIGHT FRONT SENSOR FAILURE DUE TO LOW VOLTAGE OUTPUT ACTION TAKEN : REPLACED LEFT FRONT HUB AND BEARING PARTS: OWNER HAS THE OLD REPLACED PARTS.
NHTSA complaint #10137959 — an unverified report by a vehicle owner.
at 58,000 milesForest Lake, MN
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I EXPERIENCED THE BRAKING ISSUE DESCRIBED IN RECALL 05V379000. ON THE DATE BELOW, I NARROWLY AVOIDED A CRASH WITH CHILDREN IN THE VICINITY. THE VEHICLE HAS BEEN REGISTERED IN MN SINCE PURCHASE TO ME AS THE ORIGINAL OWNER. I HAVE EXPERIENCED THIS BRAKING ISSUE 3 OR SO TIMES OVER THE LAST YEAR.
NHTSA complaint #10137702 — an unverified report by a vehicle owner.
at 70,000 milesRochester, MN
STEERING:ELECTRIC POWER ASSIST SYSTEM
1) NEAR CRASHES HAVE BEEN CAUSED BY AN ERRATIC CONDITION IN THE STEERING. CALLED GM NATIONAL CUSTOMER SERVICE NUMBER AND GAVE ALL INFORMATION AND WAS PROMISED SOMEONE WOULD CONTACT ME. (NEVER HAPPENED) 2 OTHER FAMILIES HERE IN ROCHESTER HAVE THE SAME VEHICLE AND THE SAME PROBLEM. 2) UPON TURNING THE STEERING WHEEL, THE WHEEL ITSELF SUDDENLY FREE-WHEELS SEVERAL INCHES. THIS RAPIDLY ACCELERATES THE DEGREE OF TURN AND MAKES THE DRIVER FEEL AS IF THEY HAVE LOST CONTROL AND THE ENTIRE VEHICLE OFTEN SWERVES OUT OF CONTROL. 3) I BROUGHT IT TO 2 DEALERS HERE IN ROCHESTER AND NEITHER WAS ABLE TO DETECT THE PROBLEM ON A TEST DRIVE. THE PROBLEM COMES AND GOES. WHEN IT HAPPENS, IT WILL SCARE THE LIVING OUT OF YOU, AND THE DRIVER ON THE OTHER SIDE OF THE ROAD. WE HAVE ALL BUT LOST CONTROL ON MORE THAN ONE OCCASION. A FRIEND OF MINE WHO ALSO HAS A SUBURBAN SAID HE HAD THE SAME PROBLEM AND FINALLY SOMEONE SUGGESTED REPLACING SOMETHING CALLED THE POWER STEERING ASSIST? WE HAVE A 98' SUBURBAN AND HAVE HAD IT SINCE IT WAS 7,000 MILES OLD. IT HAS A 350 AND IS AN LT AND HAS 3RD SEAT AND FOUR WHEEL DRIVE. I THINK THIS PROBLEM AFFECTS MOST IF NOT ALL SUBURBAN'S IN OUR YEAR CLASS. CHEVY IS NOT RESPONDING TO MY QUESTIONS. PLEASE HELP.
NHTSA complaint #10135822 — an unverified report by a vehicle owner.
Graham, WACrash3 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES SHAKE AND VIBRATE WHEN BRAKING. ON OCCASION, BRAKES FAILED AND PEDAL WENT TO THE FLOOR. MECHANIC INSPECTED FOUND "NO PROBLEM" WITH BRAKES. THE LAST INCIDENT WITH THE BRAKES RESULTED IN AN ACCIDENT WHEN MORE THAN ENOUGH DISTANCE WAS GIVEN FOR STOPPING.
NHTSA complaint #10124196 — an unverified report by a vehicle owner.
Springfield, MO1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION
STOPPED ON ROADWAY TO PICK UP A PART THAT HAD FALLEN OUT OF THE TRUCK TRAVELING IN FRONT OF ME. I PUT MY 1998 CHEVY SUBURBAN IN PARK AND POPPED THE REAR HATCH. I REMEMBER HEARING THE REAR HATCH CLICK AND NOW REALIZE THAT THE HATCH WON'T RELEASE UNLESS THE TRUCK IS IN PARK. I WALKED BEHIND MY TRUCK TO PICK UP THE PART. AFTER I PICKED IT UP, I WAS KNOCKED DOWN BY THE FORCE OF MY TRUCK. THE TRUCK MUST HAVE SLIPPED OUT OF GEAR AFTER I'D PUT IT IN PARK. I RECENTLY READ ABOUT A SIMILAR INCIDENT IN THE LOCAL NEWSPAPER, WHERE THIS HAPPENED TO SOMEONE ELSE WITH THIS TYPE OF VEHICLE. THE TRUCK ROLLED OVER ME, AND I WAS TRAPPED UNDER IT. A MAN CAME AND DROVE THE TRUCK OFF ME. I SUFFERED A DEEP CUT TO THE BACK OF MY HEAD, THE MEAT WAS RIPPED OFF MY LEG, I SHATTERED THE T-12 VERTEBRA IN MY BACK AND THE DISKS ABOVE AND BELOW WERE COMPRESSED.
NHTSA complaint #10120643 — an unverified report by a vehicle owner.
at 60,595 milesOxford, MI
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PEDAL GOES DOWN OR GETS SPONGEY AT SLOW STOPPING SPEEDS UNDER 5 MPH. IT FEELS LIKE AN ABS EVENT IS OCCURING! NO ABS LIGHT COMES ON. INCIDENT OCCURS AT NEARLY EVERY STOP. STOPPING DISTANCE IS LONGER. IT FEELS LIKE THE VEHICLE IS NOT GOING TO STOP. IT IS NOT A SAFE SECURE FEELING WHEN COMING TO A STOP. I HAVE HEAR (ON THE RADIO) THAT THIS IS PROBABLEY THE SAME KIND OF PROBLEM OCCURING AS OCCURING ON 1999 TO 1005 VEHICLES. I BELIEVE MY VEHILCE SHOULD BE INCLUDED IN THE REPAIR.
NHTSA complaint #10120509 — an unverified report by a vehicle owner.
Huffman, TXCrash
TIRES
1998 CHEVROLET SUBURBAN SUFFERED DAMAGE TO VEHICLE WHEN A BLOWOUT OCCURRED.*MR *JB
NHTSA complaint #10119107 — an unverified report by a vehicle owner.
at 75,600 milesMedina, OH
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ANTILOCK BRAKES ON MY 1998 CHEVROLET SUBURBAN ACTIVATE AT LOW SPEEDS .IF THIS CONDITION OCCURS WHERE STOPPING DISTANCE IS LIMITED A CRASH COULD OCCUR..THIS IS A FOR REAL SAFETY ISSUE AND IS DOCUMENTED IN NHTS ITEM NUMBER 10000062. NOTICED ON THE INTERNET SOMEONE POSTED IN ONTARIO CANADA THERE IS A GM RECALL FOR THE SPEED SENSORS AND CORROSION.. I CAN NOT BELIEVE A ISSUE INVOLVING BRAKES IS NOT ON A RECALL..... I ASKED A SERVICE MANAGER ABOUT THE PROBLEM I'M HAVING AND HE QUOTED THE SPEED SENSOR RIGHT AWAY...COME ON GM KNOWS THEY HAVE A PROBLEM....GOING TO TAKE THE VEHICLE TO GM NEXT WEEK AND ASK TO TALK TO THE ZONE MANAGER .
NHTSA complaint #10111813 — an unverified report by a vehicle owner.
Plymouth, MN
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE DROVE ERRATICALLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER, AND MECHANIC DETERMINED THAT SUN GEAR REACTION SHELL NEEDED TO BE REPLACED FROM THE TRANSMISSION.
NHTSA complaint #10111255 — an unverified report by a vehicle owner.
at 50,000 milesTaylors, SC
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
(1) DRIVING IN RAIN. (2) WIPER FAILURE. CONSEQUENCES ARE OBVIOUS! (3) STOP, OPEN HOOD OF VEHICLE, AND SMACK THE WIPER CONTROL! NOTE! DUE TO FACT THAT A FRIEND OF MINE HAS A 1996 GMC SIERRA TRUCK WHICH WAS RECALLED FOR THIS PROBLEM, I REFUSE TO PAY HUNDREDS OF DOLLARS TO HAVE IT FIXED! MY VEHICLE IS A 1998 (ORDERED IN 1997 BEFORE THEY HIT THE PRODUCTION LINE) CHEVROLET SUBURBAN. THE PROBLEM IS BAD SOLDER JOINTS ON THE BOARD! I AM AN EET BY DEGREE FOR 25 YEARS AND I KNOW THE PROBLEM WELL AND I ALSO KNOW THAT THE PROBLEM WITH MY FRIEND'S TRUCK AND MINE ARE THE SAME PROBLEM! I GOT ABSOLUTELY NO HELP FROM CHEVROLET CUSTOMER REPRESENTATIVES! THEY ACKNOWLEDGED THAT IT WAS INDEED THE SAME WIPER CONTROL AND COULD NOT EXPLAIN WHY THE RECALL CUTOFF STOPPED WHEN IT DID! BUT, THEY ALSO WOULD NOT GIVE ME A GUARANTEE THAT I WOULD NOT BE CHARGED TO HAVE IT FIXED! IF I HAVE AN ACCIDENT DUE TO THIS FAILURE, GMC WILL PAY THAT BLOODY MONEY!
NHTSA complaint #10110227 — an unverified report by a vehicle owner.