Owners have filed 300 complaints
about the 2016 Chevrolet Suburban with NHTSA between 2016 and 2026.
The largest single group is the brakes.
Across this model's run it ranks 13 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Chevrolet Suburban. 50 means typical for this
model; 100 means roughly double.
Severity — 43
8.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 56
33% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2016 compares with every other Chevrolet Suburban
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
137.5%
1,000 – 9,999 miles
105.8%
10,000 – 24,999 miles
2011.6%
25,000 – 49,999 miles
3419.7%
50,000 – 74,999 miles
3419.7%
75,000 – 99,999 miles
2916.8%
100,000 – 149,999 miles
2514.5%
150,000+ miles
84.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2016peak 13Aug 2026
NHTSA investigations into the 2016 Chevrolet Suburban
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE18012Opened 20 Nov 2018Closed 10 Apr 2022SERVICE BRAKES
Brake Vacuum Pump Failure
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extendi...
Recalls on the 2016 Chevrolet Suburban
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V761000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Risk: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
19V645000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Risk: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
17V437000
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
17V033000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
16V651000
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
16V256000
SUSPENSION:FRONT:CONTROL ARM
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Risk: Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201953337,378 units in Canada
Brakes
Issue: On certain vehicles, there may be an error in the electronic-brake control module software. This could cause the driveline-protection system to activate when a wheel-speed sensor fails. If this happens, the brakes could apply and cause the vehicle to pull to one side. Note: This recall only affects vehicles equipped with four-wheel drive, a 5.3-L engine, and a 3.08 ratio rear axle. The problem can only occur when the vehicle is in four-wheel drive or automatic mode, and travelling at a speed between 66 and 97 km/h (41 and 60 mph). A wheel-speed sensor failure will cause the electronic stability control (ESC) and anti-lock braking system (ABS) warning lights to turn on, and a "Service StabiliTrak" message to display. Safety Risk: A vehicle that suddenly pulls to one side could increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to update the electronic-brake control module software. General Motors advises that using two-wheel-drive mode can eliminate the risk until the recall repair is completed.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 2019324310,121 units in Canada
Brakes
Issue: On certain vehicles, there could be a reduction in power brake assist due to a decrease in output from the vacuum pump. This could cause a hard brake pedal and an increase in brake pedal effort to stop the vehicle. Safety Risk: A sudden increase in brake pedal force could lead to an increase in stopping distance. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to reprogram the electronic brake control module.
Recall 20165021,435 units in Canada
Tires
On certain vehicles equipped with Continental P275/55R20 CrossContact LX20 tires, a manufacturing defect could cause a lack of adhesion between belts in the tire. Affected tires may exhibit localized tread wear, excessive vibration, noise and bulging in the tread area. Continued use could cause the belts to separate, which could lead to full belt/tread loss. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect tire date code markings to determine whether they are from the affected date code. Affected tires will be replaced.
Recall 2016439362,263 units in Canada
Airbag
On certain vehicles, the sensing and diagnostic module (SDM), which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain circumstances. Failure of frontal airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will reflash the SDM with new software. In vehicles with any previous deployment events recorded in the SDM, the dealers will replace the existing SDM with a new SDM containing the latest software. Note: This recall affects 2014-2017 model year Sierra LD/Silverado LD models and 2015-2016 model year Sierra HD/Silverado HD model vehicles.
Recall 2016190432 units in Canada
Suspension
Certain vehicles may have been built with front upper control arms with a poor quality weld near the control arm’s bushing. If these welds were to fail, it could cause the upper control arm to deform or separate from the bushing, which could affect steering and directional control of the vehicle, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will replace the left and right front upper control arms, and perform a realignment.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 192,252 milesDecatur, ILCrash1 injured
SEAT BELTS
The contact owned a 2016 Chevrolet Suburban. The contact stated that while driving 30-35 MPH, the vehicle crashed into a concrete pole, and the front end of the vehicle was significantly damaged. The contact stated that the pole was 12-18 inches into the hood, and 1.5 ft. up into the engine bay. The concrete pole was damaged. The air bags and the seat belt pretensioners failed to deploy. Several warning lights, including the check engine, the ABS, the TPMS, the air bag, the StabiliTrak, and the traction control warning lights, were illuminated after the crash. The contact noticed he had sustained bumps on the head and neck from hitting the steering wheel, but did not feel sore at the time. The contact woke up dizzy the next day and sought medical assistance. The contact underwent X-rays and was informed that he had also sustained torn chest muscles. A police report was filed. The vehicle was towed to a tow lot. The insurance company towed the vehicle to another lot the following day, and the vehicle was totaled. The contact related the failure to NHTSA Campaign Number: 16V651000(Air Bags, Seat Belts), which was previously performed on the vehicle. Additionally, the contact stated that the manufacturer had also issued NHTSA Campaign Number: 17V437000(Air Bags, Seat Belts) for vehicles repaired under the previous recall, and the recall information stated that the affected vehicles may not have received the complete software update necessary to remedy the recall condition. However, the second recall had not been performed on the vehicle. The dealer was not contacted. The manufacturer was notified of the failure, and a case was filed, but the case manager was unreachable. The failure mileage was 192,252.
NHTSA complaint #11731042 — an unverified report by a vehicle owner.
at 192,252 milesDecatur, ILCrash1 injured
AIR BAGS
The contact owned a 2016 Chevrolet Suburban. The contact stated that while driving 30-35 MPH, the vehicle crashed into a concrete pole, and the front end of the vehicle was significantly damaged. The contact stated that the pole was 12-18 inches into the hood, and 1.5 ft. up into the engine bay. The concrete pole was damaged. The air bags and the seat belt pretensioners failed to deploy. Several warning lights, including the check engine, the ABS, the TPMS, the air bag, the StabiliTrak, and the traction control warning lights, were illuminated after the crash. The contact noticed he had sustained bumps on the head and neck from hitting the steering wheel, but did not feel sore at the time. The contact woke up dizzy the next day and sought medical assistance. The contact underwent X-rays and was informed that he had also sustained torn chest muscles. A police report was filed. The vehicle was towed to a tow lot. The insurance company towed the vehicle to another lot the following day, and the vehicle was totaled. The contact related the failure to NHTSA Campaign Number: 16V651000(Air Bags, Seat Belts), which was previously performed on the vehicle. Additionally, the contact stated that the manufacturer had also issued NHTSA Campaign Number: 17V437000(Air Bags, Seat Belts) for vehicles repaired under the previous recall, and the recall information stated that the affected vehicles may not have received the complete software update necessary to remedy the recall condition. However, the second recall had not been performed on the vehicle. The dealer was not contacted. The manufacturer was notified of the failure, and a case was filed, but the case manager was unreachable. The failure mileage was 192,252.
NHTSA complaint #11731042 — an unverified report by a vehicle owner.
Meridian, IDFire
ENGINE
While driving on the interstate in Nevada (speed limit of 80MPH) I had my 2016 Suburban throw a rod through the engine block as I was in the left lane passing a Uhual on an incline. The vehicle made a loud bang, lost all engine power and protruded smoke so thick I could not see cars behind me. I was thankfully able to coast to side of the road without being hit. I then exited vehicle and there was a fire in the engine bay which I put out with a gallon of water in the trunk. My mechanic confirmed the thrown rod and hole in the block and that the car needs a new engine now. I had a CEL a few minutes prior to throwing the rod for an engine knock.
NHTSA complaint #11662980 — an unverified report by a vehicle owner.
Leonardo, NJCrash1 injured
SERVICE BRAKES
On October 23, 2024, my 2016 Chevrolet Suburban was stopped in a line of traffic on a downhill. As traffic began to move forward, the brakes failed to hold, despite pressure on the brake pedal. This resulted in a low-speed collision with the vehicle in front, which then impacted another vehicle. Component/System: The braking system failed to engage despite pressure on the brake pedal. The vehicle is a total loss; however, documentation of the damage is available through my insurance company, New Jersey Manufacturers, claim number 2024-884575, and the police report from the accident scene. Safety Risk: This brake failure posed a significant safety risk to my family (who were occupants), and other drivers. The collision caused substantial vehicle damage. Confirmation: The vehicle has not been inspected by a dealer or independent service center due to it being a total loss. It has been inspected by my insurance company. Inspection: The vehicle has been inspected by police at the accident scene and by my insurance company. Warnings: There were no prior warning lamps, messages, or symptoms of brake problems. The vehicle has been consistently maintained by All American Chevrolet with all recommended services performed. This incident raises serious concerns about the vehicle's braking system integrity, especially given its consistent professional maintenance. I request an investigation into this matter.
NHTSA complaint #11637087 — an unverified report by a vehicle owner.
at 111,572 milesPataskala, OHCrash1 injured
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.
NHTSA complaint #11460857 — an unverified report by a vehicle owner.
at 111,572 milesPataskala, OHCrash1 injured
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.
NHTSA complaint #11460857 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Arlington, TX
POWER TRAIN
The transmission failed suddenly and without warning. When I Went to pull out from a stop sign with cross traffic doing 55 mph, the vehicle shuddered and stopped pulling. We barely had enough momentum to get out of the way of oncoming traffic at the last second. The oncoming traffic had to brake and honked. After reading online, this is a common issue with the 6l80 transmission torque converters being a failure point and the fluid temperature being too high. Gm has a service bulletin for a lower temp bypass valve but there is no recall and these units are failing by the tens of thousands.
NHTSA complaint #11758109 — an unverified report by a vehicle owner.
Moundville, AL
SERVICE BRAKES
While in the parking lot or stopping at the stop light the brakes will get hard and won’t brake .
NHTSA complaint #11754919 — an unverified report by a vehicle owner.
Moundville, AL
FORWARD COLLISION AVOIDANCE: WARNINGS
While in the parking lot or stopping at the stop light the brakes will get hard and won’t brake .
NHTSA complaint #11754919 — an unverified report by a vehicle owner.
West Homestead, PA
STRUCTURE:BODY
Hood and roof of Suburban has discolored and lost its shine coat. The door and panels are fine
NHTSA complaint #11746400 — an unverified report by a vehicle owner.
Jefferson City, MO
STEERING
As I was driving 75 mph down the highway my collision alert flashed all my lights turned off, including my headlights and all interior lights as it was dark time and they flashed back on a couple of times until they finally stayed on. I pulled over and as I came to zero, speed, the vehicle completely shut down. It did start back up, but this is not the first time I get a light on my dash that says stability track and then everything resets and I don’t have any lights on at all after that this has been happening off and on I also have three coworkers that have the same make, and year that experienced the same problems ! My situation on the highway was very dangerous. It was pitched dark outside and I lost vision due to my lights going off at 75 mph and my steering wheel also locking up. The next time the vehicle does it I will take a video for proof. I have heard that this problem is very common in these vehicles and believe something should be done because that is a dangerous situation if I was going around a corner and my steering wheel locked up, I could easily flip my car. I have small children that’s why I have the big space but we need safety for our family.
NHTSA complaint #11743382 — an unverified report by a vehicle owner.
Jefferson City, MO
EXTERIOR LIGHTING
As I was driving 75 mph down the highway my collision alert flashed all my lights turned off, including my headlights and all interior lights as it was dark time and they flashed back on a couple of times until they finally stayed on. I pulled over and as I came to zero, speed, the vehicle completely shut down. It did start back up, but this is not the first time I get a light on my dash that says stability track and then everything resets and I don’t have any lights on at all after that this has been happening off and on I also have three coworkers that have the same make, and year that experienced the same problems ! My situation on the highway was very dangerous. It was pitched dark outside and I lost vision due to my lights going off at 75 mph and my steering wheel also locking up. The next time the vehicle does it I will take a video for proof. I have heard that this problem is very common in these vehicles and believe something should be done because that is a dangerous situation if I was going around a corner and my steering wheel locked up, I could easily flip my car. I have small children that’s why I have the big space but we need safety for our family.
NHTSA complaint #11743382 — an unverified report by a vehicle owner.
Jefferson City, MO
ELECTRICAL SYSTEM
As I was driving 75 mph down the highway my collision alert flashed all my lights turned off, including my headlights and all interior lights as it was dark time and they flashed back on a couple of times until they finally stayed on. I pulled over and as I came to zero, speed, the vehicle completely shut down. It did start back up, but this is not the first time I get a light on my dash that says stability track and then everything resets and I don’t have any lights on at all after that this has been happening off and on I also have three coworkers that have the same make, and year that experienced the same problems ! My situation on the highway was very dangerous. It was pitched dark outside and I lost vision due to my lights going off at 75 mph and my steering wheel also locking up. The next time the vehicle does it I will take a video for proof. I have heard that this problem is very common in these vehicles and believe something should be done because that is a dangerous situation if I was going around a corner and my steering wheel locked up, I could easily flip my car. I have small children that’s why I have the big space but we need safety for our family.
NHTSA complaint #11743382 — an unverified report by a vehicle owner.
at 192,252 milesDecatur, ILCrash1 injured
SEAT BELTS
The contact owned a 2016 Chevrolet Suburban. The contact stated that while driving 30-35 MPH, the vehicle crashed into a concrete pole, and the front end of the vehicle was significantly damaged. The contact stated that the pole was 12-18 inches into the hood, and 1.5 ft. up into the engine bay. The concrete pole was damaged. The air bags and the seat belt pretensioners failed to deploy. Several warning lights, including the check engine, the ABS, the TPMS, the air bag, the StabiliTrak, and the traction control warning lights, were illuminated after the crash. The contact noticed he had sustained bumps on the head and neck from hitting the steering wheel, but did not feel sore at the time. The contact woke up dizzy the next day and sought medical assistance. The contact underwent X-rays and was informed that he had also sustained torn chest muscles. A police report was filed. The vehicle was towed to a tow lot. The insurance company towed the vehicle to another lot the following day, and the vehicle was totaled. The contact related the failure to NHTSA Campaign Number: 16V651000(Air Bags, Seat Belts), which was previously performed on the vehicle. Additionally, the contact stated that the manufacturer had also issued NHTSA Campaign Number: 17V437000(Air Bags, Seat Belts) for vehicles repaired under the previous recall, and the recall information stated that the affected vehicles may not have received the complete software update necessary to remedy the recall condition. However, the second recall had not been performed on the vehicle. The dealer was not contacted. The manufacturer was notified of the failure, and a case was filed, but the case manager was unreachable. The failure mileage was 192,252.
NHTSA complaint #11731042 — an unverified report by a vehicle owner.
at 192,252 milesDecatur, ILCrash1 injured
AIR BAGS
The contact owned a 2016 Chevrolet Suburban. The contact stated that while driving 30-35 MPH, the vehicle crashed into a concrete pole, and the front end of the vehicle was significantly damaged. The contact stated that the pole was 12-18 inches into the hood, and 1.5 ft. up into the engine bay. The concrete pole was damaged. The air bags and the seat belt pretensioners failed to deploy. Several warning lights, including the check engine, the ABS, the TPMS, the air bag, the StabiliTrak, and the traction control warning lights, were illuminated after the crash. The contact noticed he had sustained bumps on the head and neck from hitting the steering wheel, but did not feel sore at the time. The contact woke up dizzy the next day and sought medical assistance. The contact underwent X-rays and was informed that he had also sustained torn chest muscles. A police report was filed. The vehicle was towed to a tow lot. The insurance company towed the vehicle to another lot the following day, and the vehicle was totaled. The contact related the failure to NHTSA Campaign Number: 16V651000(Air Bags, Seat Belts), which was previously performed on the vehicle. Additionally, the contact stated that the manufacturer had also issued NHTSA Campaign Number: 17V437000(Air Bags, Seat Belts) for vehicles repaired under the previous recall, and the recall information stated that the affected vehicles may not have received the complete software update necessary to remedy the recall condition. However, the second recall had not been performed on the vehicle. The dealer was not contacted. The manufacturer was notified of the failure, and a case was filed, but the case manager was unreachable. The failure mileage was 192,252.
NHTSA complaint #11731042 — an unverified report by a vehicle owner.
Denton, MD
AIR BAGS
Per AAA—Front Airbag/Seatbelt and Increase break pedal
NHTSA complaint #11729162 — an unverified report by a vehicle owner.
Denton, MD
ENGINE
Per AAA—Front Airbag/Seatbelt and Increase break pedal
NHTSA complaint #11729162 — an unverified report by a vehicle owner.
Denton, MD
SERVICE BRAKES
Per AAA—Front Airbag/Seatbelt and Increase break pedal
NHTSA complaint #11729162 — an unverified report by a vehicle owner.
Chesapeake Beach, MD
AIR BAGS
While driving home vehicle slid on black ice and spun out. While spinning curtain airbags and driver seat deployed and battery died. Sis not hit anything
NHTSA complaint #11721229 — an unverified report by a vehicle owner.
Williamston, NC
POWER TRAIN
Just purchased this vehicle used from a business in Moyock, NC. The mileage at purchase was 92,860. We checked Carfax and it showed two previous owners and had a steady maintenance history. On the way home (2 hour drive) and after the vehicle had warmed up it started showing signs of transmission problems. This was not noticeable on the test drive. The RPMs skyrocketed, the car went into neutral, once we got it back into gear it would hardly accelerate. It was a long long drive home! We took it to our local mechanic and must replace the transmission at a cost of $7,000. We will not use the manufacturer's transmission product as a replacement after reading all the complaints that are so similar to ours. Definitely not what we were expecting to have to do within a week of the purchase. There could have been injuries if my wife had not been following me and knew something was wrong when the vehicle slowed down significantly. No one was injured, except for our pride and wallet.
NHTSA complaint #11719948 — an unverified report by a vehicle owner.
Chicago, IL
STEERING
I have read reports online of the two thousand sixteen chevy suburban turning off completely while driving.I have experienced this not once not twice.But three times now, with my chevy, suburban. This is a severe safety issue and can lead to death or major financial loss
NHTSA complaint #11719978 — an unverified report by a vehicle owner.
Chicago, IL
ELECTRICAL SYSTEM
I have read reports online of the two thousand sixteen chevy suburban turning off completely while driving.I have experienced this not once not twice.But three times now, with my chevy, suburban. This is a severe safety issue and can lead to death or major financial loss
NHTSA complaint #11719978 — an unverified report by a vehicle owner.
Chicago, IL
ENGINE
I have read reports online of the two thousand sixteen chevy suburban turning off completely while driving.I have experienced this not once not twice.But three times now, with my chevy, suburban. This is a severe safety issue and can lead to death or major financial loss
NHTSA complaint #11719978 — an unverified report by a vehicle owner.
Leesburg, FL
UNKNOWN OR OTHER
My 2016 transmission was jerking, shuddering, vibrating, ruff shifting and stopped moving in traffic. My safety was at risk, I turned off a major boulevard onto a neighborhood street, my SUV stopped shifting and stopped, I had to contact my son to come to help to push by hands out of traffic.
NHTSA complaint #11718392 — an unverified report by a vehicle owner.
Omaha, NE
ELECTRICAL SYSTEM
I AM REPORTING A SEVERE AND RECURRING SAFETY DEFECT WHERE MY VEHICLE SUFFERS A COMPLETE LOSS OF ELECTRICAL AND ENGINE POWER WHILE IN MOTION. THIS HAPPENS WITHOUT WARNING AT VARIOUS SPEEDS AND DURING VARIOUS MANEUVERS, INCLUDING MAKING TURNS AND DRIVING STRAIGHT. THIS HAS HAPPENED OVER 500 TIMES SINCE THE 3 YEARS I HAVE HAD IT. I HAVE NOT FELT SAFE IN THE VEHICLE FOR A LONG TIME AND WHEN I HAVE TAKEN IT TO HAVE IT CHECKED NO ONE COULD TELL ME ANYTHING BECAUSE IT WAS NOT HAPPENING AT THE MOMENT. WHEN THE VEHICLE DIES IT COMES BACK TO LIFE ON IT'S OWN BUT THE TIMING IS NOT PRECISE AS TO WHEN IT HAPPENS. THE UNPREDICTABILITY OF THESE POWER FAILURES CREATES AN IMMINENT RISK OF A HIGH SPEED COLLISION OR BEING STRANDED IN A DANGEROUS INTERSECTION. I CAN'T EVEN SELL IT TO SOMEONE IN GOOD CONSCIOUS KNOWING IT HAS THESE SERIOUS ISSUES. NOT SURE I AM DOING EVERYTHING OR CONTACTING WHO ALL I NEED TO ABOUT THIS SITUATION BUT THIS IS A START
NHTSA complaint #11712643 — an unverified report by a vehicle owner.
Omaha, NE
ENGINE
I AM REPORTING A SEVERE AND RECURRING SAFETY DEFECT WHERE MY VEHICLE SUFFERS A COMPLETE LOSS OF ELECTRICAL AND ENGINE POWER WHILE IN MOTION. THIS HAPPENS WITHOUT WARNING AT VARIOUS SPEEDS AND DURING VARIOUS MANEUVERS, INCLUDING MAKING TURNS AND DRIVING STRAIGHT. THIS HAS HAPPENED OVER 500 TIMES SINCE THE 3 YEARS I HAVE HAD IT. I HAVE NOT FELT SAFE IN THE VEHICLE FOR A LONG TIME AND WHEN I HAVE TAKEN IT TO HAVE IT CHECKED NO ONE COULD TELL ME ANYTHING BECAUSE IT WAS NOT HAPPENING AT THE MOMENT. WHEN THE VEHICLE DIES IT COMES BACK TO LIFE ON IT'S OWN BUT THE TIMING IS NOT PRECISE AS TO WHEN IT HAPPENS. THE UNPREDICTABILITY OF THESE POWER FAILURES CREATES AN IMMINENT RISK OF A HIGH SPEED COLLISION OR BEING STRANDED IN A DANGEROUS INTERSECTION. I CAN'T EVEN SELL IT TO SOMEONE IN GOOD CONSCIOUS KNOWING IT HAS THESE SERIOUS ISSUES. NOT SURE I AM DOING EVERYTHING OR CONTACTING WHO ALL I NEED TO ABOUT THIS SITUATION BUT THIS IS A START
NHTSA complaint #11712643 — an unverified report by a vehicle owner.
Saint Michael, MN
SERVICE BRAKES
Increased brake pedal effort to the point of difficulty to stop or control brake pressure at low speeds. This seems like the same issue reported in Safety Recall #N192268499-01, but my VIN is outside the covered range. Is the effected range in the recall correct? This has happened intermittently since we purchased the vehicle private party in 2022 with 115.5k miles on it, but is getting worse.
NHTSA complaint #11712617 — an unverified report by a vehicle owner.
Omaha, NE
SERVICE BRAKES
I AM REPORTING A SEVERE AND RECURRING SAFETY DEFECT WHERE MY VEHICLE SUFFERS A COMPLETE LOSS OF ELECTRICAL AND ENGINE POWER WHILE IN MOTION. THIS HAPPENS WITHOUT WARNING AT VARIOUS SPEEDS AND DURING VARIOUS MANEUVERS, INCLUDING MAKING TURNS AND DRIVING STRAIGHT. THIS HAS HAPPENED OVER 500 TIMES SINCE THE 3 YEARS I HAVE HAD IT. I HAVE NOT FELT SAFE IN THE VEHICLE FOR A LONG TIME AND WHEN I HAVE TAKEN IT TO HAVE IT CHECKED NO ONE COULD TELL ME ANYTHING BECAUSE IT WAS NOT HAPPENING AT THE MOMENT. WHEN THE VEHICLE DIES IT COMES BACK TO LIFE ON IT'S OWN BUT THE TIMING IS NOT PRECISE AS TO WHEN IT HAPPENS. THE UNPREDICTABILITY OF THESE POWER FAILURES CREATES AN IMMINENT RISK OF A HIGH SPEED COLLISION OR BEING STRANDED IN A DANGEROUS INTERSECTION. I CAN'T EVEN SELL IT TO SOMEONE IN GOOD CONSCIOUS KNOWING IT HAS THESE SERIOUS ISSUES. NOT SURE I AM DOING EVERYTHING OR CONTACTING WHO ALL I NEED TO ABOUT THIS SITUATION BUT THIS IS A START
NHTSA complaint #11712643 — an unverified report by a vehicle owner.
Trenton, MI
SUSPENSION
There are 2 components of the vehicle that I believe are malfunctioning. The first component would be the brake system. At first the problem presented itself when going down a parking garage it was approximately 5 miles an hour while applying the brake and the brake suddenly got stuck and really sticky, I had to apply extreme pressure to the brake to get the vehicle to stop completely. It was only after I put the vehicle in park, turned it off, removed the keys from the ignition, open the doors, and then restarted the car afterwards where the brakes would become unstuck. Since that first incident in summer of 2024, there has been other similar incidents when I am breaking in a parking lot at lower speeds, on side streets at lower speeds, or any other circumstance where I would be applying the brake at lower speeds. The brakes would get very sticky hard to press and would not come to a complete stop unless using extreme force. This is a very scary incident because if there was a vehicle a pedestrian and we weren't able to stop the vehicle then we would have crashed and potentially hurt someone. We brought this up to our mechanic and he was not able to reproduce the issue. The engine light does not turn on for this issue and we are not able to produce any engine light codes for the braking issue. This issue continues to happen until this day and it is scary when it does happen. The second component that we believe is malfunctioning has to do with the suspension system, the air ride system. We have taken this problem to our mechanic since 2019, 2020. They've been able to temporarily repair the issue but after some time the part breaks down and we believe that this is a manufacturing issue. There is a warning lamp that appears. What happens is there is air constantly being pumped into the suspension and is drawing electricity from the battery and ultimately affecting other parts of the electronic components.
NHTSA complaint #11712068 — an unverified report by a vehicle owner.
Trenton, MI
SERVICE BRAKES
There are 2 components of the vehicle that I believe are malfunctioning. The first component would be the brake system. At first the problem presented itself when going down a parking garage it was approximately 5 miles an hour while applying the brake and the brake suddenly got stuck and really sticky, I had to apply extreme pressure to the brake to get the vehicle to stop completely. It was only after I put the vehicle in park, turned it off, removed the keys from the ignition, open the doors, and then restarted the car afterwards where the brakes would become unstuck. Since that first incident in summer of 2024, there has been other similar incidents when I am breaking in a parking lot at lower speeds, on side streets at lower speeds, or any other circumstance where I would be applying the brake at lower speeds. The brakes would get very sticky hard to press and would not come to a complete stop unless using extreme force. This is a very scary incident because if there was a vehicle a pedestrian and we weren't able to stop the vehicle then we would have crashed and potentially hurt someone. We brought this up to our mechanic and he was not able to reproduce the issue. The engine light does not turn on for this issue and we are not able to produce any engine light codes for the braking issue. This issue continues to happen until this day and it is scary when it does happen. The second component that we believe is malfunctioning has to do with the suspension system, the air ride system. We have taken this problem to our mechanic since 2019, 2020. They've been able to temporarily repair the issue but after some time the part breaks down and we believe that this is a manufacturing issue. There is a warning lamp that appears. What happens is there is air constantly being pumped into the suspension and is drawing electricity from the battery and ultimately affecting other parts of the electronic components.
NHTSA complaint #11712068 — an unverified report by a vehicle owner.
Irene, SD
SERVICE BRAKES
When driving at low speeds the brakes do not work. The vehicle will stop, but it is very hard to get it to stop. You must push the brake pedal all the way to the floor to get the brakes to work. This does not happen all time it will just happen out of no were, this can be scaring. I looked up to see if our vehicle has any current recalls, which it does not. But on 9/19/2019 we had our vehicle in the shop and they did do a recall at this time. It was Increased Brake Pedal Effort. NHTSA Campaign # 19V645000 and this sounds like exactly what was happening. This was done when our vehicle had 60,000 miles on it and at the time it was having no symptoms. We had never had any brake issues at this time. Now our vehicle is having these issues and I feel that this safety issue should be another recall on our vehicle and should be covered and fixed as it sounds like the same issue. Please let me know what can be done about this.
NHTSA complaint #11700004 — an unverified report by a vehicle owner.