FaultScore

FaultScore report

1996 Chevrolet Suburban problems

Owners have filed 531 complaints about the 1996 Chevrolet Suburban with NHTSA between 1995 and 2014. The largest single group is the brakes. Across this model's run it ranks 10 of 32 worst.

D

FaultScore 64/100

Higher is worse. Measured against the other years of the Chevrolet Suburban.

How this is worked out

The numbers

531

Complaints

25

Crashes reported

17

Fires reported

11

Injuries reported

2 complaints report a death.

93,100 mi

Median mileage at failure

Half of reported failures happened before this

17%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 85 vs 50 Severity 53 vs 50 Early failure 28 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 85
Against the median year of the Chevrolet Suburban. 50 means typical for this model; 100 means roughly double.
Severity — 53
10.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 28
17% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1996 compares with every other Chevrolet Suburban

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1996 Chevrolet Suburban

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 173 32.6%

10 crashes, 2 fires · median 174,115 mi

0 crashes, 6 fires · median 149,783 mi

1 crashes, 2 fires · median 46,621 mi

Median failure at 120,000 miles

0 crashes, 1 fires · median 68,251 mi

Tires 40 7.5%

3 crashes, 0 fires · median 42,000 mi

0 crashes, 3 fires · median 80,000 mi

Airbags 17 3.2%

9 crashes, 1 fires · median 174,000 mi

Steering 15 2.8%

0 crashes, 1 fires · median 89,200 mi

0 crashes, 1 fires · median 104,981 mi

Suspension 10 1.9%
Seat Belts 9 1.7%

1 crashes, 0 fires

Lights 8 1.5%
Seats 7 1.3%

1 crashes, 0 fires · median 102,000 mi

Body & Structure 7 1.3%
Acceleration & Cruise Control 5 0.9%
Other & Unspecified 3 0.6%
Wheels 3 0.6%
Doors, Latches & Locks 2 0.4%
Child Seats 1 0.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Antilock/Traction Control/Electronic Limited Slip 90 42.5%
Motor 25 11.8%
12V/24V/48V Battery 25 11.8%
Automatic Transmission 19 9.0%
Tread/Belt 15 7.1%
Windshield Wiper/Washer 14 6.6%
Disc 13 6.1%
Alternator/Generator/Regulator 11 5.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 2.8%
25,000 – 49,999 miles 6 16.7%
50,000 – 74,999 miles 6 16.7%
75,000 – 99,999 miles 6 16.7%
100,000 – 149,999 miles 5 13.9%
150,000+ miles 12 33.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 1995 peak 33 Jun 2014

NHTSA investigations into the 1996 Chevrolet Suburban

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

DP00001 Opened 31 Jan 2000 Still open EQUIPMENT

OEM HITCH RECEIVER PLATFORM CRACKING

THE PETITION ALLEGES THAT CRACKS IN THE HITCH RECEIVER PLATFORM MAY LEAD TO SEPARATION OF THE TRAILER AND LOSS OF STEERING CONTROL

EA02006 Opened 31 May 2002 Closed 23 Jul 2003 VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

WINDSHIELD WIPER FAILURE

AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.

EA00024 Opened 26 Sep 2000 Closed 21 Dec 2001 EXTERIOR LIGHTING

HEADLIGHT

EA00013 Opened 2 May 2000 Closed 28 Jun 2002 ELECTRICAL SYSTEM

BATTERY LEAKS ACID

EA97007 Opened 17 Apr 1997 Closed 12 Mar 1998 STEERING

STEERING SHAFT SEPARATIONS

COUPLING BOLTS, JOINING THE STEERING SHAFT, MAY SEPARATE.IN SOME CASES, TOTAL UNFORESEEN, LOSS OF STEERING CONTROL MAY RESULT.

PE96076 Opened 18 Dec 1996 Closed 17 Apr 1997 STEERING

STEERING SHAFT SEPARATIONS

BOLT IN THE COUPLING, JOINING THE UPPER INTERMEDIATE AND STEERING COLUMN SHAFTS, FALLS OUT.TOTAL LOSS OF STEERING OCCURS WHEN THE SHAFTS THEN SEPARATE.

EA95026 Opened 20 Sep 1995 Closed 20 Sep 2001 SERVICE BRAKES, HYDRAULIC

POOR BRAKE PERFORMANCE

POOR PERFORMANCE OF ABS BRAKES

Recalls on the 1996 Chevrolet Suburban

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

06E043000

FUEL SYSTEM, GASOLINE

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

03V159000

VISIBILITY:WINDSHIELD WIPER/WASHER

ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.

Risk: IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

98V150001

VISIBILITY:WINDSHIELD WIPER/WASHER

VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES, 2 AND 4-WHEEL DRIVE. SOLDER JOINTS NEAR THE WIRING HARNESS CONNECTOR CAN CRACK CAUSING THE WINDSHIELD WIPERS TO WORK INTERMITTENTLY.

Risk: THIS CONDITION CAN RESULT IN INOPERATIVE WIPERS, REDUCING A DRIVER'S VISIBILITY, AND INCREASING THE RISK OF A VEHICLE CRASH.

96V057000

VEHICLE SPEED CONTROL

THESE VEHICLES WERE ASSEMBLED WITH THE THROTTLE CABLE CONTACTING THE DASH MAT WHICH COULD BIND THE THROTTLE. THIS DOES NOT MEET WITH THE MAXIMUM RETURN TIMES REQUIRED BY FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, "ACCELERATOR CONTROL SYSTEMS."

Risk: CONSEQUENCE OF NON-COMPLIANCE: THE ENGINE SPEED MAY NOT RETURN TO IDLE INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2003064 323,584 units in Canada

Other

Certain vehicles (not involved in recall 98-150), may experience a windshield wiper failure due to cracked solder joints on the controller circuit board. If this were to occur in a severe weather situation, driver's visibility could be reduced, which could result in a vehicle crash without prior warning. Correction: Dealer will replace defective wiper motor until 7 years or 112 000 km from date vehicle was originally placed into service or for those vehicles currently outside of this coverage, until March 31 2004.

Recall 1996062 24,746 units in Canada

Other

Certain vehicles may not comply with CMVSS 124 - Accelerator Control Systems. Vehicles may have been assembled with the throttle cable contacting the dash mat. The dash mat may bind the throttle cable such that the throttle return time may not meet the requirements of the standard. Correction: Dealers will inspect for adequate throttle cable to dash mat clearance, and if there is insufficient clearance, a portion of the dash mat will be cut out to provide clearance.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 240,000 miles Salem, OR Fire

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE FUEL PUMP OVER HEATED, MELTED, AND DESTROYED THE CONNECTORS. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.

NHTSA complaint #10538636 — an unverified report by a vehicle owner.

at 190,000 miles Sunapee, NH Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

TL*THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT CRASHED INTO ANOTHER VEHICLE. BOTH VEHICLES WERE DAMAGED, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MECHANIC STATED THAT THE ABS SENSORS WERE CORRODED AND ADVISED THE CONTACT TO DISABLE THE ABS. THERE WERE NO WARNING LIGHTS PRESENT. THE CONTACT DOES NOT PLAN TO HAVE THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000 AND CURRENT MILEAGE WAS 191,700. UPDATED 4/2/08 *CN THE CONSUMER STATED CAN PROVIDE A LIST OF WITH OTHER CONSUMERS WITH SIMILAR DEFECTS. UPDATED 04/02/08

NHTSA complaint #10218347 — an unverified report by a vehicle owner.

Alliance, OH Fire

ENGINE AND ENGINE COOLING:ENGINE

1996 SUBURBAN CAUGHT ON FIRE DURING TRANSPORT DUE TO A MECHANICAL FAILURE. *TS

NHTSA complaint #10175389 — an unverified report by a vehicle owner.

Berkey, OH Crash

AIR BAGS

FROM: DAVID B PARKER COMMENTS: IN A CRASH ON 5/27/06 WHERE ANOTHER DRIVER PULLED OUT IN FRONT OF ME AND I HIT HIM AT APPROXIMATELY 45 MPH OR SLIGHTLY BELOW THE DRIVER'S SIDE AIRBAG IN MY 1996 CHEVY. SUBURBAN 1500 LT. IF THIS IS A KNOWN PROBLEM, PLEASE ADD THIS TO YOUR DATABASE; IF NOT YOU MAY WANT TO INVESTIGATE OTHER SUCH MODELS. I DO HAVE PHOTOS OF THE AFTERMATH OF THE CRASH BUT WAS NOT ABLE TO ATTACH THEM HERE.

NHTSA complaint #10160219 — an unverified report by a vehicle owner.

at 174,000 miles Saint Charles, MO Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

DRIVING FROM WORK-SNOWY/ICY CONDITIONS. SMELLED A STRANGE ODOR IN VEHICLE GOING FROM I-270S TO I-370W ~ 1/4 MILE FROM RAMP. TRAFFIC MODERATE. TRAVELING 45 MPH I TAPPED BRAKES, THEY WENT ALL WAY TO FLOOR. TURNED OFF ELECTRICAL EQUIPMENT. USED ENGINE BRAKING SELECTING 3-2-1 TO SLOW VEHICLE. VEHICLE SLOWED, APPLIED EMERGENCY BRAKE - DROVE TO BRAKE DOWN LANE. VEHICLE STOPPED-WHITE SMOKE COMING AROUND EDGES OF HOOD. LOWER PORTION OF WINDSHIELD HAD COUPLE OF HEAT DISCOLORATION MARKS ABOUT 1/4 SIZE OF A PENNY IN THE MIDDLE LOWER PORTION. AIR BAG LIGHT CAME ON. DASH DID NOT FEEL HOT, NOR THE INSTRUMENT PANEL - NO SMOKE INSIDE VEHICLE. HOOD WOULD NOT OPEN BY HOOD RELEASE. POWER WINDOWS WORKED. EGRESSED VEHICLE AND DRIVER SDIE AIR BAG INFLATED. CALLED 911 AWAITED FIRE/POLCIE DEPT. OPENED DRIVER'S AND PASSENGER DOORS. FLAMES COMING FROM STEERING COLUMN WHERE IT ENTERS FIRE WALL. FLAMES UNDERNEATH VEHICLE FROM ENGINE NEAR SKID PLATE/TRANSFER CASE. USED SMALL FIRE EXTINGUISHER ON FLAMES IN CABIN AND UNDER VEHICLE TO NO AVAIL. FRONT DRIVER'S SIDE FROM CENTER CONSOLE TO DRIVER'S SIDE DOOR MELTED AWAY AT ABOUT 45 DEG ANGLE FROM TOP TO BOTTOM OF CONSOLE. INSIDE ENGINE THE THYDRAULIC DRIVE UNIT AND BARKE MASTER CYCLINDER HAD MELTED. SIGNIFICANT BURN DAMAGE FROM FIRE IN ENGINE. VEHICLE-TOTAL LOSS. VERY FORTUNATE TO RECOGNIZE BAD SMELL, ID BRAKE MALFUNCTION, USE ENGINE BRAKING TO CONTROL VEHICLE; USE EMERGENCY BRAKING TO STOP - MODERATE TRAFFIC. MINIMIZED POTENTIAL HAZARD TO SINGLE VEHICLE-NO INJURIES OR FATALITIES.

NHTSA complaint #10107606 — an unverified report by a vehicle owner.

at 174,000 miles Saint Charles, MO Fire

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

DRIVING FROM WORK-SNOWY/ICY CONDITIONS. SMELLED A STRANGE ODOR IN VEHICLE GOING FROM I-270S TO I-370W ~ 1/4 MILE FROM RAMP. TRAFFIC MODERATE. TRAVELING 45 MPH I TAPPED BRAKES, THEY WENT ALL WAY TO FLOOR. TURNED OFF ELECTRICAL EQUIPMENT. USED ENGINE BRAKING SELECTING 3-2-1 TO SLOW VEHICLE. VEHICLE SLOWED, APPLIED EMERGENCY BRAKE - DROVE TO BRAKE DOWN LANE. VEHICLE STOPPED-WHITE SMOKE COMING AROUND EDGES OF HOOD. LOWER PORTION OF WINDSHIELD HAD COUPLE OF HEAT DISCOLORATION MARKS ABOUT 1/4 SIZE OF A PENNY IN THE MIDDLE LOWER PORTION. AIR BAG LIGHT CAME ON. DASH DID NOT FEEL HOT, NOR THE INSTRUMENT PANEL - NO SMOKE INSIDE VEHICLE. HOOD WOULD NOT OPEN BY HOOD RELEASE. POWER WINDOWS WORKED. EGRESSED VEHICLE AND DRIVER SDIE AIR BAG INFLATED. CALLED 911 AWAITED FIRE/POLCIE DEPT. OPENED DRIVER'S AND PASSENGER DOORS. FLAMES COMING FROM STEERING COLUMN WHERE IT ENTERS FIRE WALL. FLAMES UNDERNEATH VEHICLE FROM ENGINE NEAR SKID PLATE/TRANSFER CASE. USED SMALL FIRE EXTINGUISHER ON FLAMES IN CABIN AND UNDER VEHICLE TO NO AVAIL. FRONT DRIVER'S SIDE FROM CENTER CONSOLE TO DRIVER'S SIDE DOOR MELTED AWAY AT ABOUT 45 DEG ANGLE FROM TOP TO BOTTOM OF CONSOLE. INSIDE ENGINE THE THYDRAULIC DRIVE UNIT AND BARKE MASTER CYCLINDER HAD MELTED. SIGNIFICANT BURN DAMAGE FROM FIRE IN ENGINE. VEHICLE-TOTAL LOSS. VERY FORTUNATE TO RECOGNIZE BAD SMELL, ID BRAKE MALFUNCTION, USE ENGINE BRAKING TO CONTROL VEHICLE; USE EMERGENCY BRAKING TO STOP - MODERATE TRAFFIC. MINIMIZED POTENTIAL HAZARD TO SINGLE VEHICLE-NO INJURIES OR FATALITIES.

NHTSA complaint #10107606 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 140,000 miles Lakeland, FL

STEERING

TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH WHILE TOWING A TRAILER, THE TRAILER BRAKES MALFUNCTIONED CAUSING THE WHEELS TO LOCK AND BLOWING THE TRAILER FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN HARNESS WAS UNDERSIDE CAUSING ONE OF THE WIRES TO BURN OUT. AS A RESULT, THE WIRING HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 250,000. UPDATED 08/11/2014

NHTSA complaint #10606400 — an unverified report by a vehicle owner.

at 185,000 miles Saint Clair, MI

SERVICE BRAKES

NOVEMBER 2010, I WENT TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO STOP USING THE PARKING BRAKE, BUT WAS VERY CLOSE TO REAR-ENDING A CARLOAD OF PEOPLE. I HAD THE TRUCK TOWED TO A REPAIR SHOP. THE MECHANIC TOLD ME THAT THE FRONT BRAKE LINE HAD RUSTED OUT BECAUSE IT WAS MOUNTED AT THE FACTORY TO THE FRONT AXLE ON THIS 4-WHEEL DRIVE TRUCK CAUSING IT TO VIBRATE AND COLLECT DEBRIS ON IT LEADING TO A PREMATURE FAILURE DUE TO RUST. IN DECEMBER 2012, AGAIN WHEN I WENT TO STOP FROM ABOUT 55 MPH ON THE FREEWAY, THE BRAKE PEDAL AGAIN WENT ALMOST COMPLETELY TO THE FLOOR, BUT AGAIN I WAS ABLE TO STOP BEFORE HITTING ANOTHER VEHICLE BY USING THE PARKING BRAKE AND RUNNING UP ON THE SHOULDER OF THE FREEWAY. THE MECHANIC TOLD ME THAT THIS TIME THE REAR BRAKE LINE HAD RUSTED OUT AT THE "T - INTERSECTION" WHERE THE BRAKE LINE RUNS FROM THE FRONT MASTER CYLINDER TO THE REAR AXLE AND SPLITS INTO 2 LINES AT THE T INTERSECTION. THE MECHANIC TOLD ME THAT THIS WAS A VERY COMMON PROBLEM ON THESE TRUCKS AS IT WAS A BAD DESIGN, BECAUSE THE T LAYS IN A RECESSED HOLDER ATTACHED TO THE REAR AXLE, ALLOWING DIRT, SALT AND WETNESS TO ACCUMULATE IN THIS AREA AND CAUSE PREMATURE RUST AND FAILURE OF THE BRAKE LINES. THIRD, LAST WEEK, WHILE DRIVING, I NOTICED A RAW GAS SMELL AND STOPPED THE VEHICLE. AGAIN I HAD TO HAVE IT TOWED AS GAS WAS POURING OUT OF THE FUEL LINE BY THE GAS FILTER ON THE DRIVER'S SIDE REAR WHEEL. THIS WAS TOWED TO A DIFFERENT MECHANIC'S REPAIR SHOP WHO AGAIN SHOWED ME THAT THE METAL FUEL LINE HAD RUSTED OUT DUE TO ITS BEING MOUNTED TO THE FRAME RAIL, CAUSING SALT, DIRT AND DEBRIS TO ACCUMULATE THERE ALSO. HE WARNED ME THAT THESE TRUCKS FREQUENTLY CATCH FIRE WHEN THESE HIGH PRESSURE FUEL INJECTION LINES RUST OUT. HE SAID HE HAD SEEN 5 OF THESE TRUCKS BURNED IN JUST THE LAST 2 YEARS AT HIS SMALL SHOP.PLEASE HELP. THESE TRUCKS ARE INHERENTLY DANGEROUSLY DESIGNED TO FAIL.

NHTSA complaint #10544573 — an unverified report by a vehicle owner.

at 240,000 miles Salem, OR Fire

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE FUEL PUMP OVER HEATED, MELTED, AND DESTROYED THE CONNECTORS. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.

NHTSA complaint #10538636 — an unverified report by a vehicle owner.

at 174,231 miles Fort Washington, PA

SERVICE BRAKES, HYDRAULIC

WHILE DRIVING THROUGH THE NEIGHBORHOOD AT 35 MPH, THE POSTED SPEED, WE LOST BRAKE CONTROL OF THE VEHICLE WHEN THE SERVICE BRAKE WAS APPLIED APPROACHING AN INTERSECTION WITH A STOP SIGN. WE WERE UNABLE TO STOP THE VEHICLE WHICH ENTERED THE INTERSECTION AND PASSED ALL OF THE WAY THROUGH IT. THE BRAKE PEDAL WAS TO THE FLOOR AND NOT WORKING PROPERLY. FORTUNATELY FOR ALL THERE WERE NO OTHER VEHICLES ( OR PEDESTRIANS) IN THIS INTERSECTION AS WE WOULD HAVE CERTAINLY HIT THEM. IT APPEARS THE BRAKE LINE(S) ON THE K2500 SUBURBAN HAVE RUSTED THROUGH IN AN AREA THAT IS DIFFICULT TO SEE WHERE THEY GO THROUGH THE FRAME AND BLEW OUT AT THIS CRITICAL MOMENT. THE DEALER IS UNWILLING TO TAKE ANY RESPONSIBILITY FOR THE REPAIR AS THE VEHICLE IS OUT OF FACTORY WARRANTY. WHEN WE PURCHASED THE VEHICLE THEY DID NOT TELL US THE BRAKES COULD ONLY BE RELIED UPON FOR THE TIME THE TRUCK IS UNDER WARRANTY. THIS COULD HAVE BEEN A SERIOUS, POSSIBLY DEADLY OUTCOME SINCE WE TOW A TRAILER WITH THE TRUCK ON THE HIGHWAY. I UNDERSTAND THIS IS ACTUALLY A COMMON OCCURRENCE WITH THESE CHEVROLET AND GMC TRUCKS. WHY IS THERE NO RECALL GIVEN THE POTENTIAL DEADLY POSSIBILITIES? TOYOTA WAS IN THE NEWS ABOUT THEIR UNEXPECTED ACCELERATION ISSUE BUT WE HAVE HEARD NOTHING ABOUT THIS UNEXPECTED LOSS OF BRAKING ISSUE? WHY IS THAT? IS NOT BEING ABLE TO STOP NOT A PROBLEM FOR THE NHTSA?

NHTSA complaint #10424654 — an unverified report by a vehicle owner.

at 179,000 miles Luoisville, KY

POWER TRAIN:AUTOMATIC TRANSMISSION

TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 55 MPH WHEN THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP INTERMITTENTLY PRIOR TO THE FAILURE. THE DEALER ADVISED THAT THE TRANSMISSION HAD FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 179,000.

NHTSA complaint #10351780 — an unverified report by a vehicle owner.

at 190,000 miles Sunapee, NH Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

TL*THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT CRASHED INTO ANOTHER VEHICLE. BOTH VEHICLES WERE DAMAGED, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MECHANIC STATED THAT THE ABS SENSORS WERE CORRODED AND ADVISED THE CONTACT TO DISABLE THE ABS. THERE WERE NO WARNING LIGHTS PRESENT. THE CONTACT DOES NOT PLAN TO HAVE THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000 AND CURRENT MILEAGE WAS 191,700. UPDATED 4/2/08 *CN THE CONSUMER STATED CAN PROVIDE A LIST OF WITH OTHER CONSUMERS WITH SIMILAR DEFECTS. UPDATED 04/02/08

NHTSA complaint #10218347 — an unverified report by a vehicle owner.

Alliance, OH Fire

ENGINE AND ENGINE COOLING:ENGINE

1996 SUBURBAN CAUGHT ON FIRE DURING TRANSPORT DUE TO A MECHANICAL FAILURE. *TS

NHTSA complaint #10175389 — an unverified report by a vehicle owner.

Berkey, OH Crash

AIR BAGS

FROM: DAVID B PARKER COMMENTS: IN A CRASH ON 5/27/06 WHERE ANOTHER DRIVER PULLED OUT IN FRONT OF ME AND I HIT HIM AT APPROXIMATELY 45 MPH OR SLIGHTLY BELOW THE DRIVER'S SIDE AIRBAG IN MY 1996 CHEVY. SUBURBAN 1500 LT. IF THIS IS A KNOWN PROBLEM, PLEASE ADD THIS TO YOUR DATABASE; IF NOT YOU MAY WANT TO INVESTIGATE OTHER SUCH MODELS. I DO HAVE PHOTOS OF THE AFTERMATH OF THE CRASH BUT WAS NOT ABLE TO ATTACH THEM HERE.

NHTSA complaint #10160219 — an unverified report by a vehicle owner.

at 12,000 miles Northampton, NN

FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM

CONSUMER 1996 SUBURBAN CONVENTIONAL CAB FUEL INJECTION PUMP FAILED AT 12,000 - 22,000 MILES. VEHICLE ENGINE ALSO REVVED BY APPLYING BRAKE PEDAL. *TS

NHTSA complaint #10157351 — an unverified report by a vehicle owner.

at 80,000 miles Marshall, VA

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

ENGINE STOPS RUNNING WITH NO WARNING. THIS CAN OCCUR WHILE IDLING, ACCELERATING, CRUISE SPEED, ANY TIME OF YEAR, ANY WEATHER CONDITION. SOMETIMES IT WILL RESTART BY SHIFTING TO N AND RE-CYCLING IGNITION SWITCH WITHOUT HAVING TO STOP OR LEAVE ROAD. SOMETIMES, AS IS THE PRESENT CASE, IT WILL NOT RESTART. I HAVE OWNED THIS VEHICLE SINCE NEW. THIS HAS BEEN AN ONGOING PROBLEM BEGINNING AT 80,000 MI. MANUFACTURER EXTENDED WARRANTY TO 120,000 MILES, HAS CONTINUED BEYOND WARRANTY PERIOD AND IS A SOURCE OF SAFETY CONCERN. THIS HAS OCCURRED ON INTERSTATE HIGHWAYS, IN THE MIDDLE OF BUSY (HIGH SPEED INTERSECTIONS). DEALER PERFORMED NUMEROUS ATTEMPTS TO FIX PROBLEM, BUT THEY CONTINUED. I HAVE HAD THIS VEHICLE TO THE DEALER MORE TIMES THAN I CAN COUNT. I HAVE HAD ASSISTANCE FROM OTHER PROFESSIONAL SOURCES (AFTER THE WARRANTY PERIOD WAS OVER AND WAS CONVINCED THAT DEALER/MFG. COULD NOT OR WOULD NOT FIX THE PROBLEM. I HAVE REPLACED FUEL INJECTION PUMP 2 TIMES MINIMUM, HAVE REPLACED PMD/FSD AT LEAST 5 TIMES, REPLACED AUXILIARY/LIFT PUMP TWO TIMES, HAVE DRAINED AND CLEANED FUEL TANK 2 TIMES. MOST RECENT INJECTION PUMP REPLACEMENT WAS IN AUG/SEPTEMBER 05 (7000 MILES AGO). I HAVE SPENT AT LEAST $5000 TRYING TO FIX THIS PROBLEM. ENGINE STOPPED LAST MONDAY AND WILL NOT RESTART. AM SURPRISED NO COMPLAINT HAS BEEN FILED BEFORE NOW.

NHTSA complaint #10152834 — an unverified report by a vehicle owner.

at 80,000 miles Marshall, VA

FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM

ENGINE STOPS RUNNING WITH NO WARNING. THIS CAN OCCUR WHILE IDLING, ACCELERATING, CRUISE SPEED, ANY TIME OF YEAR, ANY WEATHER CONDITION. SOMETIMES IT WILL RESTART BY SHIFTING TO N AND RE-CYCLING IGNITION SWITCH WITHOUT HAVING TO STOP OR LEAVE ROAD. SOMETIMES, AS IS THE PRESENT CASE, IT WILL NOT RESTART. I HAVE OWNED THIS VEHICLE SINCE NEW. THIS HAS BEEN AN ONGOING PROBLEM BEGINNING AT 80,000 MI. MANUFACTURER EXTENDED WARRANTY TO 120,000 MILES, HAS CONTINUED BEYOND WARRANTY PERIOD AND IS A SOURCE OF SAFETY CONCERN. THIS HAS OCCURRED ON INTERSTATE HIGHWAYS, IN THE MIDDLE OF BUSY (HIGH SPEED INTERSECTIONS). DEALER PERFORMED NUMEROUS ATTEMPTS TO FIX PROBLEM, BUT THEY CONTINUED. I HAVE HAD THIS VEHICLE TO THE DEALER MORE TIMES THAN I CAN COUNT. I HAVE HAD ASSISTANCE FROM OTHER PROFESSIONAL SOURCES (AFTER THE WARRANTY PERIOD WAS OVER AND WAS CONVINCED THAT DEALER/MFG. COULD NOT OR WOULD NOT FIX THE PROBLEM. I HAVE REPLACED FUEL INJECTION PUMP 2 TIMES MINIMUM, HAVE REPLACED PMD/FSD AT LEAST 5 TIMES, REPLACED AUXILIARY/LIFT PUMP TWO TIMES, HAVE DRAINED AND CLEANED FUEL TANK 2 TIMES. MOST RECENT INJECTION PUMP REPLACEMENT WAS IN AUG/SEPTEMBER 05 (7000 MILES AGO). I HAVE SPENT AT LEAST $5000 TRYING TO FIX THIS PROBLEM. ENGINE STOPPED LAST MONDAY AND WILL NOT RESTART. AM SURPRISED NO COMPLAINT HAS BEEN FILED BEFORE NOW.

NHTSA complaint #10152834 — an unverified report by a vehicle owner.

at 80,000 miles Marshall, VA

FUEL SYSTEM, DIESEL

ENGINE STOPS RUNNING WITH NO WARNING. THIS CAN OCCUR WHILE IDLING, ACCELERATING, CRUISE SPEED, ANY TIME OF YEAR, ANY WEATHER CONDITION. SOMETIMES IT WILL RESTART BY SHIFTING TO N AND RE-CYCLING IGNITION SWITCH WITHOUT HAVING TO STOP OR LEAVE ROAD. SOMETIMES, AS IS THE PRESENT CASE, IT WILL NOT RESTART. I HAVE OWNED THIS VEHICLE SINCE NEW. THIS HAS BEEN AN ONGOING PROBLEM BEGINNING AT 80,000 MI. MANUFACTURER EXTENDED WARRANTY TO 120,000 MILES, HAS CONTINUED BEYOND WARRANTY PERIOD AND IS A SOURCE OF SAFETY CONCERN. THIS HAS OCCURRED ON INTERSTATE HIGHWAYS, IN THE MIDDLE OF BUSY (HIGH SPEED INTERSECTIONS). DEALER PERFORMED NUMEROUS ATTEMPTS TO FIX PROBLEM, BUT THEY CONTINUED. I HAVE HAD THIS VEHICLE TO THE DEALER MORE TIMES THAN I CAN COUNT. I HAVE HAD ASSISTANCE FROM OTHER PROFESSIONAL SOURCES (AFTER THE WARRANTY PERIOD WAS OVER AND WAS CONVINCED THAT DEALER/MFG. COULD NOT OR WOULD NOT FIX THE PROBLEM. I HAVE REPLACED FUEL INJECTION PUMP 2 TIMES MINIMUM, HAVE REPLACED PMD/FSD AT LEAST 5 TIMES, REPLACED AUXILIARY/LIFT PUMP TWO TIMES, HAVE DRAINED AND CLEANED FUEL TANK 2 TIMES. MOST RECENT INJECTION PUMP REPLACEMENT WAS IN AUG/SEPTEMBER 05 (7000 MILES AGO). I HAVE SPENT AT LEAST $5000 TRYING TO FIX THIS PROBLEM. ENGINE STOPPED LAST MONDAY AND WILL NOT RESTART. AM SURPRISED NO COMPLAINT HAS BEEN FILED BEFORE NOW.

NHTSA complaint #10152834 — an unverified report by a vehicle owner.

Gainesville, TX

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

THE BATTERY CABLES LEAK ACID, . WHEN THE BATTERY BECOMES CORRODED, THERE IS NO POWER TO THE VEHICLE. THE DEALER HAS TOLD ME THAT THE BATTERY CABLES ARE BAD, WHICH WE HAVE REPLACED, AND THE PROBLEM CONTINUES. WE HAVE HAD THE BATTERIES (REPLACED MORE THAN ONE) CHECKED, AND THEY ARE FINE. WE HAVE HAD THE POSTS REPLACED, AND THE PROBLEM GETS WORSE. THE LATEST, (IM STRANDED RIGHT NOW) SEEMS TO BE THE WORST YET. AT FIRST WHEN THIS STARTED HAPPENING, IT WAS A COUPLE OF MONTHS APART, NOW ITS EVERY WEEK. ALSO WHEN IT STARTED THE CABLES WHERE REALLY CORRODED BEFORE THE ENGINE QUIT. NOW THEY CAN BE WIPED OFF WITH A DRY TOWEL. ALSO, THE A/C HAS STOPPED WORKING DUE TO CRACKS IN HOSES. (FROM THE ACID) BEING AS I LIVE IN TEXAS, EVEN IF THE TRUCK IS RUNNING I CANT DRIVE IT IN THE SUMMER, EVEN IF WE FIX THE HOSES IT HAPPENS AGAIN. WHEN I HAD THE VEHICLE TOWED TO THE DEALER THE LAST TIME, THEY TOLD ME THE BATTERY WAS FINE, BUT I NEEDED TO SPEND 400.00 TO HAVE THE CABLES REPLACED AGAIN. HOW IS THIS PROBLEM REALLY CORRECTED. TALKING TO OTHER PEOPLE WHO HAD SUBURBANS I HAVE FOUND THAT A NUMBER OF THEM HAVE HAD VEHICLE FIRES DUE TO THE ACID PROBLEM!!! HAVING CHILDREN IN THE CAR, IM TERRIFIED TO DRIVE MY TRUCK. (WHEN IT EVEN STARTS) I CANNOT SELL IT TO SOMEONE ELSE AND PUT THEM IN DANGER. THE FUEL PUMP HAS FAILED. WE WERE TOLD THAT WE HAVE TO KEEP A 1/4 TANK OF GAS IN THE TRUCK. WELL IT IS GOING OUT AGAIN AND I KEEP IT FULL! ALSO, SOMETHING TO DO W/ THE ABS BOOSTER BEING BAD. WELL MY BRAKES ARE FAILING AGAIN. (LESS THAN A YEAR LATER) THE PADS ARE FINE. THE ACID LEAKING HAS CAUSED DAMAGE TO OUR DRIVEWAYS, NOT TO MENTION THE KIDS AND ANIMALS IN THE NEIGHBORHOOD GETTING INTO THE ACID ON THE GROUND. PLEASE SEND ME ANY INFO THAT MIGHT HELP ME. IM AM GOING TO CONTACT THE DEALER AND TALK TO THEM AGAIN ABOUT THE INFORMATION THE I HAVE FOUND, RE: IM NOT THE ONLY ONE THIS IS HAPPENING TO.

NHTSA complaint #10148079 — an unverified report by a vehicle owner.

at 171,038 miles Tucosn, AZ

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

FUEL SYSTEM MALFUNCTION. FUEL PUMP FUSE BLOWN. REMOVED FUEL PUMP/SENDING UNIT ASSEMBLY, FOUND WIRING BURNT/CHARRED INSIDE FUEL TANK. REPLACED ENTIRE SENDING UNIT. 30K MILES LATER, SAME MALFUNCTION. WIRING BURNT AT THE FUEL PUMP CONNECTOR.

NHTSA complaint #10143861 — an unverified report by a vehicle owner.

at 64,635 miles Austin, TX

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

DT: 1996 GMC SUBURBAN , WHILE PULLING OUT FROM THE POST OFFICE CONSUMER APPLIED THE BRAKES AND THE BRAKE PEDAL WOULD NOT GO DOWN. CONSUMER PUSHED DOWN VERY HARD, DID NOT PUMP THE BRAKES. FINALLY, THE BRAKES STARTED WORKING, THE BRAKE PEDAL JERKED/ WENT DOWN TO THE FLOOR, AND VEHICLE STOPPED. THE BRAKE INDICATOR LIGHT CAME ON . HEARD A REAL STRANGE NOISE, AND BRAKES MALFUNCTIONED AGAIN. TOOK VEHICLE TO THE DEALER, AND THEY COULD NOT FIND ANY PROBLEM WITH THE BRAKE PEDAL. THE DEALER HAD NEVER HEARD OF THIS HAPPENING. THIS ONLY HAPPENED THIS TIME AND HAS NOT HAPPENED AGAIN. THERE WERE NO ACCIDENTS OR INJURIES.

NHTSA complaint #10130346 — an unverified report by a vehicle owner.

Milwaukee, WI

POWER TRAIN:AUTOMATIC TRANSMISSION

1996 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE BRAKES, INTAKE MANIFOLD, ENGINE COOLING, TRANSMISSION, TIRES, FUEL INJECTORS, FUEL CONSUMPTION AND WIPERS.*MR CONSUMER STATED THAT THE DEALER DID NOT DO ANYTHING BUT TAKE THE BATTERY CABLE OFF TO RESET THE COMPUTER AND THE BRAKES WERE NEVER LOOKED AT.

NHTSA complaint #10130223 — an unverified report by a vehicle owner.

Milwaukee, WI

VISIBILITY:WINDSHIELD WIPER/WASHER

1996 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE BRAKES, INTAKE MANIFOLD, ENGINE COOLING, TRANSMISSION, TIRES, FUEL INJECTORS, FUEL CONSUMPTION AND WIPERS.*MR CONSUMER STATED THAT THE DEALER DID NOT DO ANYTHING BUT TAKE THE BATTERY CABLE OFF TO RESET THE COMPUTER AND THE BRAKES WERE NEVER LOOKED AT.

NHTSA complaint #10130223 — an unverified report by a vehicle owner.

Milwaukee, WI

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

1996 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE BRAKES, INTAKE MANIFOLD, ENGINE COOLING, TRANSMISSION, TIRES, FUEL INJECTORS, FUEL CONSUMPTION AND WIPERS.*MR CONSUMER STATED THAT THE DEALER DID NOT DO ANYTHING BUT TAKE THE BATTERY CABLE OFF TO RESET THE COMPUTER AND THE BRAKES WERE NEVER LOOKED AT.

NHTSA complaint #10130223 — an unverified report by a vehicle owner.

Milwaukee, WI

TIRES

1996 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE BRAKES, INTAKE MANIFOLD, ENGINE COOLING, TRANSMISSION, TIRES, FUEL INJECTORS, FUEL CONSUMPTION AND WIPERS.*MR CONSUMER STATED THAT THE DEALER DID NOT DO ANYTHING BUT TAKE THE BATTERY CABLE OFF TO RESET THE COMPUTER AND THE BRAKES WERE NEVER LOOKED AT.

NHTSA complaint #10130223 — an unverified report by a vehicle owner.

Milwaukee, WI

FUEL SYSTEM, OTHER

1996 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE BRAKES, INTAKE MANIFOLD, ENGINE COOLING, TRANSMISSION, TIRES, FUEL INJECTORS, FUEL CONSUMPTION AND WIPERS.*MR CONSUMER STATED THAT THE DEALER DID NOT DO ANYTHING BUT TAKE THE BATTERY CABLE OFF TO RESET THE COMPUTER AND THE BRAKES WERE NEVER LOOKED AT.

NHTSA complaint #10130223 — an unverified report by a vehicle owner.

Milwaukee, WI

ENGINE AND ENGINE COOLING

1996 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE BRAKES, INTAKE MANIFOLD, ENGINE COOLING, TRANSMISSION, TIRES, FUEL INJECTORS, FUEL CONSUMPTION AND WIPERS.*MR CONSUMER STATED THAT THE DEALER DID NOT DO ANYTHING BUT TAKE THE BATTERY CABLE OFF TO RESET THE COMPUTER AND THE BRAKES WERE NEVER LOOKED AT.

NHTSA complaint #10130223 — an unverified report by a vehicle owner.

Milwaukee, WI

SERVICE BRAKES, HYDRAULIC

1996 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE BRAKES, INTAKE MANIFOLD, ENGINE COOLING, TRANSMISSION, TIRES, FUEL INJECTORS, FUEL CONSUMPTION AND WIPERS.*MR CONSUMER STATED THAT THE DEALER DID NOT DO ANYTHING BUT TAKE THE BATTERY CABLE OFF TO RESET THE COMPUTER AND THE BRAKES WERE NEVER LOOKED AT.

NHTSA complaint #10130223 — an unverified report by a vehicle owner.

at 29,452 miles Hubertus, WI

POWER TRAIN

1996 CHEVROLET SUBURBAN TRANSMISSION FAILED NUMEROUS TIMES. *MR THERE WAS NO THIRD GEAR AND TRANSMISSION SLIPPING. THE CONSUMER REQUESTED TO BE REIMBURSED. THE DRIVESHAFT WAS REPAIRED AND 2 JOINTS WERE REPLACED IN THE FRONT SHAFT.

NHTSA complaint #10126876 — an unverified report by a vehicle owner.

at 57,280 miles SAN Mateo, CA

POWER TRAIN:AUTOMATIC TRANSMISSION

AUTOMATIC TRANSMISSION WENT OUT WHILE DRIVING ON FREEWAY WITHOUT ANY WARNING. NABLE TO DRIVE VEHICLE, HAD TO COAST TO OFF-RAMP. TRANSMISSION HAD TO TOTALLY REPLACE. PRE-ATURE WEAR, METAL FILLING WERE FOUND AND MISSING PART IN TRANSMISSION ACCORDING TO TECHNICIAN.

NHTSA complaint #10114481 — an unverified report by a vehicle owner.

Choctaw, OK

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

ABS FAILURE. WHILE APPLYING THE BRAKES COMING TO A STOP, THE ABS STARTS ENGAGING MAKING THE VEHICLE PULL TO ONE SIDE AND MAKING IT ALMOST IMPOSSIBLE TO GET VEHICLE STOPPED IN TIME BECAUSE OF THE ABS ENGAGING. THIS IS HAPPENING SPORADICALLY. AND HAS HAPPENED MANY TIMES WITH MY WIFE DRIVING. VERY UNSAFE. I HAVE HEARD OF THIS HAPPENING TO A LOT OF OTHER SUBURBANS.

NHTSA complaint #10110330 — an unverified report by a vehicle owner.