FaultScore

FaultScore report

2007 Chevrolet Suburban problems

Owners have filed 358 complaints about the 2007 Chevrolet Suburban with NHTSA between 2008 and 2026. The largest single group is the airbags. Across this model's run it ranks 12 of 32 worst.

C

FaultScore 49/100

Higher is worse. Measured against the other years of the Chevrolet Suburban.

How this is worked out

The numbers

358

Complaints

4

Crashes reported

8

Fires reported

29

Injuries reported

80,000 mi

Median mileage at failure

Half of reported failures happened before this

9%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 57 vs 50 Severity 59 vs 50 Early failure 16 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 57
Against the median year of the Chevrolet Suburban. 50 means typical for this model; 100 means roughly double.
Severity — 59
11.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 16
9% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2007 compares with every other Chevrolet Suburban

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2007 Chevrolet Suburban

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 146 40.8%

2 crashes, 0 fires · median 121,250 mi

Body & Structure 42 11.7%

1 crashes, 0 fires · median 70,000 mi

Median failure at 97,500 miles

Median failure at 108,000 miles

0 crashes, 6 fires · median 71,755 mi

Median failure at 55,434 miles

Median failure at 76,634 miles

Stability & Traction Control 9 2.5%

Median failure at 160,943 miles

Seat Belts 9 2.5%

1 crashes, 0 fires · median 135,000 mi

Transmission & Drivetrain 9 2.5%

Median failure at 79,000 miles

Brakes 6 1.7%

Median failure at 64,100 miles

Steering 5 1.4%

Median failure at 185,000 miles

Equipment & Accessories 4 1.1%

0 crashes, 1 fires · median 73,510 mi

Windows, Mirrors & Wipers 3 0.8%

0 crashes, 1 fires · median 76,755 mi

Suspension 3 0.8%

Median failure at 32,000 miles

Driver Assist & Collision Avoidance 2 0.6%
Tires 1 0.3%

Median failure at 66,945 miles

Lights 1 0.3%
Acceleration & Cruise Control 1 0.3%

Median failure at 78,268 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 20 46.5%
Door 12 27.9%
Latch 3 7.0%
Wiring 2 4.7%
Engine 2 4.7%
Automatic Transmission 2 4.7%
Warnings 1 2.3%
Canister 1 2.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 2.2%
10,000 – 24,999 miles 6 3.3%
25,000 – 49,999 miles 23 12.7%
50,000 – 74,999 miles 43 23.8%
75,000 – 99,999 miles 34 18.8%
100,000 – 149,999 miles 30 16.6%
150,000+ miles 41 22.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2008 peak 10 Apr 2026

NHTSA investigations into the 2007 Chevrolet Suburban

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

Recalls on the 2007 Chevrolet Suburban

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

21V050000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

21V052000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

10V240000

ELECTRICAL SYSTEM

GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Risk: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

08V441000

ELECTRICAL SYSTEM

GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.

Risk: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021026 101,593 units in Canada

Airbag

Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: For 2009 models listed, this recall only affects vehicles that were imported into Canada, and were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2020591 9,660 units in Canada

Airbag

Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This recall is for vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag inflator. Note: This recall is being conducted as a precaution to address future risk. It is expected that all air

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recall 2016307 7,809 units in Canada

Airbag

This Safety Improvement Program was replaced by Transport Canada Recall No. 2020-591. General Motors Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Dealers will replace the passenger inflator on affected vehicles. Owners who believe their vehicles may have been originally purchased or registered in the states listed below should contact a General Motors dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia.

Recall 2010189 99,000 units in Canada

Accessories

On certain vehicles equipped with a Heated Washer Fluid System (HWFS), a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. A repair was implemented in a recall in 2008, however, there have been new reports of thermal incidents on heated washer fluid system modules after this improvement was installed. This situation may cause some minor distortion, but also could lead to melting of the plastic around the heated washer fluid system, or cause a fire. Correction: Dealers will permanently disable and remove the heated washer fluid module. An updated page will be provided and inserted in the Owner Manual to document the removal of the feature.

Recall 2008313 54,431 units in Canada

Other

On certain vehicles equipped with a heated washer fluid system, a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. This situation may cause other electrical features to malfunction which could cause smoke and in some cases a fire. Correction: Dealer will install a wire harness with an in-line fuse.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 80,000 miles Brooklyn, NY Crash 2 injured

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNED A 2007 CHEVROLET SUBURBAN. WHILE DRIVING OUT OF THE DRIVEWAY AT 5 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE WHEEL OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH, AND INJURIES TO THE LEFT ARM AND BRUISES TO THE CHEST. THE CONTACT'S SON WAS SEATED IN THE REAR OF THE VEHICLE AND SUSTAINED BRUISES TO THE CHEST FROM THE SEAT BELT RETRACTING. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION AND WERE TRANSPORTED VIA AMBULANCE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INSPECTOR TO CHECK THE AIR BAGS OF THE VEHICLE, AND PROVIDED CASE NUMBER: 930596. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA complaint #11281779 — an unverified report by a vehicle owner.

at 186,601 miles Easley, SC Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNED A 2007 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS PARKED, THE CONSOLE CAUGHT ON FIRE DUE TO AN ELECTRICAL SHORTAGE FROM THE CIGARETTE LIGHTER. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,601.

NHTSA complaint #11175743 — an unverified report by a vehicle owner.

at 95,000 miles Houston, TX 3 injured

UNKNOWN OR OTHER

THE CHROME ON THE INSIDE DOOR HANDLES IS SPLITTING CAUSING DRIVER AND/OR PASSENGERS TO CUT THEIR FINGERS WHILE OPENING THE DOORS TO EXIT WHEN THE VEHICLE IS STATIONARY.

NHTSA complaint #11155208 — an unverified report by a vehicle owner.

at 13,000 miles Fort Wayne, IN 1 injured

UNKNOWN OR OTHER

HAND GOT CUT FROM INSIDE DOOR HANDLE PEELING OFF

NHTSA complaint #11072995 — an unverified report by a vehicle owner.

at 62,200 miles Portsmouth, VA Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. ON SEVERAL OCCASIONS, THE AIR CONDITIONER BECAME INOPERABLE WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A FIRE. THE VEHICLE WAS TAKEN TO HALL CHEVROLET CHESAPEAKE (3412 WESTERN BRANCH BLVD, CHESAPEAKE, VA (877) 475-0719) WHERE IT WAS DIAGNOSED THAT THE MOTOR BLOWER OVERHEATED AND BURNED, AND THE WIRE HARNESS RUINED THE CONTROL MODULE. THE DEALER STATED THAT THE CONTROL MODULE, BLOWER MOTOR, AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 62,200.

NHTSA complaint #11004080 — an unverified report by a vehicle owner.

Sunnyside, WA Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING 25 MPH, SMOKE ENTERED INTO THE CABIN OF THE VEHICLE. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD ON THE DRIVER'S SIDE AND WIRES WERE EXPOSED. THE CONTACT STATED THAT THE POTENTIAL FIRE OCCURRED DUE TO NHTSA CAMPAIGN NUMBER: 10V240000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO BE REPAIRED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10981672 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

North Baltimore, OH

UNKNOWN OR OTHER

Extensive embrittlement, cracking, and partial collapse of the plastic dash into the space underneath the dash. This cracking extends to to the boundry for the passenger side airbag cover potentially creating a dangerous situation(flying debris) during airbag deployment.

NHTSA complaint #11729147 — an unverified report by a vehicle owner.

Fond Du Lac, WI

ELECTRICAL SYSTEM

My Suburban locked itself with the keys inside of it. It is available for inspection. I had a two-month baby in the car on an 80-degree day trapped for over 10 minutes. At that young age they have no temperature regulation. I took the vehicle into a local mechanic, and it was confirmed. It has not been inspected by the police, manufacturer, or insurance as we bought this vehicle outright from a Facebook Ad. There was a suspension message that appeared on the dash, and we bought it like that. However, I'm unsure to how long that had been on prior to that. My husband was going to work on it over the next weekend as it was supposed to be a work vehicle for him.

NHTSA complaint #11693708 — an unverified report by a vehicle owner.

Memphis, TN

ELECTRICAL SYSTEM

There is an electrical problem with driver side door harness which causes my car not to start causing me to have to keep replacing the fuel pump from malfunction of ground wires leading to the fuel pump and ECU from what I am told

NHTSA complaint #11667198 — an unverified report by a vehicle owner.

Memphis, TN

FUEL/PROPULSION SYSTEM

There is an electrical problem with driver side door harness which causes my car not to start causing me to have to keep replacing the fuel pump from malfunction of ground wires leading to the fuel pump and ECU from what I am told

NHTSA complaint #11667198 — an unverified report by a vehicle owner.

Paterson, NJ

ENGINE

As the current investigation is going for the General Motors engines 2014-2025 5.3L and 6.2L for AFM/DFM. The same is happening with 2007 - 2014 5.3L engines with DOD. I had a 2014 Chevy Suburban with the 5.3L I had to rebuild the passenger side due to a DOD lifter failing. My current, 2007 Suburban is starting to make a DOD lifter tap, again on the passenger side. I will be getting a full rebuilt engine with the DOD system deleted to prevent this in the future. Hundreds have had this happen in the car forums and I can not imagine how many have encountered the same issue but do not say anything due to chalking it up to mileage, age of the vehicle, or just accepting the failure by design. Most are simply taking it on the chin; paying out of pocket or doing the work themselves to repair, delete, or modify the engines. I understand there is time and the age of the vehicles against these claims, but acknowledgement and shedding light on this known issue from General Motors will help just as much.

NHTSA complaint #11658841 — an unverified report by a vehicle owner.

Newnan, GA

UNKNOWN OR OTHER

Cracked dashboard. Continues to get worse. Cracks get bigger and more cracks appear.

NHTSA complaint #11632929 — an unverified report by a vehicle owner.

Fresno, CA

ELECTRICAL SYSTEM

My suburban 2007 drains battery overnight, tried different alternator and batteries but continuously drains battery’s.

NHTSA complaint #11601299 — an unverified report by a vehicle owner.

St Petersburg, FL

STRUCTURE:BODY

My 2007 Suburban has extensive rust that has left the frame open and crumbling. It appears that the seals on the vehicle did not do their job. The spare tire cannot hold under it. I have never taken it into salt water nor has it had flood damage. Its main years on the road were in CT and NJ. I have never seen a vehicle with this amount of crumbling rust. I have to drive 2 hours each way to see my specialists at Shands Hospital in Gainesville every 2 - 3 months and as a female it does concern me that there is that lifter clicking as well as the oil disappears and yet there's no puddle. Also, the lighting in the cabin ac area doesn't function as well as the rear controls. In Florida my last two problems deal with my problem with heat. The a/c runs intermittently and sometimes only blows very hot air. Also, what a big reason I purchased a Tahoe LTZ and this vehicle was because of the remote start which is not working. Is there anything that can be done. I needed a safe vehicle for my short regular trips and I've become worried and I have already had to rent a vehicle to make the trip out of fear of the cabin getting so hot. With Narcolepsy I can fall asleep without warning. Please advise. I'd love to keep the truck but not if it could mean injuring someone else or myself. Thanks in advance.

NHTSA complaint #11585548 — an unverified report by a vehicle owner.

St Petersburg, FL

ELECTRICAL SYSTEM

My 2007 Suburban has extensive rust that has left the frame open and crumbling. It appears that the seals on the vehicle did not do their job. The spare tire cannot hold under it. I have never taken it into salt water nor has it had flood damage. Its main years on the road were in CT and NJ. I have never seen a vehicle with this amount of crumbling rust. I have to drive 2 hours each way to see my specialists at Shands Hospital in Gainesville every 2 - 3 months and as a female it does concern me that there is that lifter clicking as well as the oil disappears and yet there's no puddle. Also, the lighting in the cabin ac area doesn't function as well as the rear controls. In Florida my last two problems deal with my problem with heat. The a/c runs intermittently and sometimes only blows very hot air. Also, what a big reason I purchased a Tahoe LTZ and this vehicle was because of the remote start which is not working. Is there anything that can be done. I needed a safe vehicle for my short regular trips and I've become worried and I have already had to rent a vehicle to make the trip out of fear of the cabin getting so hot. With Narcolepsy I can fall asleep without warning. Please advise. I'd love to keep the truck but not if it could mean injuring someone else or myself. Thanks in advance.

NHTSA complaint #11585548 — an unverified report by a vehicle owner.

St Petersburg, FL

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

My 2007 Suburban has extensive rust that has left the frame open and crumbling. It appears that the seals on the vehicle did not do their job. The spare tire cannot hold under it. I have never taken it into salt water nor has it had flood damage. Its main years on the road were in CT and NJ. I have never seen a vehicle with this amount of crumbling rust. I have to drive 2 hours each way to see my specialists at Shands Hospital in Gainesville every 2 - 3 months and as a female it does concern me that there is that lifter clicking as well as the oil disappears and yet there's no puddle. Also, the lighting in the cabin ac area doesn't function as well as the rear controls. In Florida my last two problems deal with my problem with heat. The a/c runs intermittently and sometimes only blows very hot air. Also, what a big reason I purchased a Tahoe LTZ and this vehicle was because of the remote start which is not working. Is there anything that can be done. I needed a safe vehicle for my short regular trips and I've become worried and I have already had to rent a vehicle to make the trip out of fear of the cabin getting so hot. With Narcolepsy I can fall asleep without warning. Please advise. I'd love to keep the truck but not if it could mean injuring someone else or myself. Thanks in advance.

NHTSA complaint #11585548 — an unverified report by a vehicle owner.

at 185,000 miles Bahama, NC

ENGINE

The contact owns a 2007 Chevrolet Suburban. The contact stated while driving 50-60 MPH, the check engine warning light illuminated, and the vehicle started jerking. Additionally, the contact noticed that there was white smoke coming out of the exhaust pipe. The vehicle was taken to Triple A service station, where the cause of the failure could not be determined; however, unknown plugs and wire were replaced. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, where flour coil packs were replaced; however, the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed that intake lifter of cylinder #1 was not moving due to a collapsed lifter roller, which lead to oil built up on the oil pan and the rear main seal. The dealer determined that engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.

NHTSA complaint #11549223 — an unverified report by a vehicle owner.

Bakersfield, CA

ENGINE

The engine has a collapsed lifter that has failed. This problem is placing us at risk of breaking down while driving. I live in a busy city that has a lot of traffic. When I have money, I plan to take the vehicle to the dealership to confirm. I first noticed the problem by hearing the engine make a clicking sound when the engine is running. The sound is coming from the area of lifter location.

NHTSA complaint #11544422 — an unverified report by a vehicle owner.

Woodburn, KY

STRUCTURE:BODY

The front dash is cracking all across the the cab. The sharp points are so pointed that if the airbags are deployed it will cause cuts and possibly damage a person eyes

NHTSA complaint #11531231 — an unverified report by a vehicle owner.

Anderson, SC

ENGINE

The engine began smoking really bad when driving down highway and car locked down. It became undriveable. I was out of town when happened and had to have towed. Mechanic confirmed motor is bad and has to be replaced. Just had transmission replaced 2 weeks prior to this happening. Transmission has had to be replaced 2 x's since I have owned vehicle.

NHTSA complaint #11523617 — an unverified report by a vehicle owner.

Burnsville, MN

AIR BAGS

I did a safety recall repair at the GMC Chevrolet dealer in Bloomington, MN per the notice I recieved regarding the front airbag (Takata) (I believe the repair was in October 2022). I did not have a error code before doing the work but since I was traveling thought it best to do before I left. I now have a service airbag for the driver side which has now come on. I spoke to one dealer in another state (I was traveling) and he said that had nothing to do with the recall work that was done and wanted me to come in for a estimate for a possible repair??? Can you please assist me?

NHTSA complaint #11523082 — an unverified report by a vehicle owner.

Cabin John, MD

SEAT BELTS

Driving down the beltway at 60 mph and the side curtain airbags deployed with no impact and the seatbelts in the front locked up.

NHTSA complaint #11484673 — an unverified report by a vehicle owner.

Cabin John, MD

AIR BAGS

Driving down the beltway at 60 mph and the side curtain airbags deployed with no impact and the seatbelts in the front locked up.

NHTSA complaint #11484673 — an unverified report by a vehicle owner.

Gainesville, FL

AIR BAGS

When scheduling for airbag recall repair the dealership has informed me that the service may cause the dash to crack or fall in during or after the install. They also advised me that this damage is not covered under the recall warranty. If the dash is not intact that will result in the airbag not being able to properly deploy.

NHTSA complaint #11479997 — an unverified report by a vehicle owner.

Gainesville, FL

UNKNOWN OR OTHER

When scheduling for airbag recall repair the dealership has informed me that the service may cause the dash to crack or fall in during or after the install. They also advised me that this damage is not covered under the recall warranty. If the dash is not intact that will result in the airbag not being able to properly deploy.

NHTSA complaint #11479997 — an unverified report by a vehicle owner.

Gainesville, FL

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

When pumping fuel the gas is bubbling up and pouring back out of the tank when it isn't full.

NHTSA complaint #11479995 — an unverified report by a vehicle owner.

at 250,000 miles Bloomingdale, GA

STEERING

The contact owns a 2007 Chevrolet Suburban. The contact stated while driving at various speeds, the vehicle lost power steering assist. The contact stated that the failure was only experienced whenever the vehicle was slowed to approximately 5 MPH. During the failure, the steering wheel locked up. The contact stated that after shifting into REVERSE the vehicle would return to normal operation. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 250,000.

NHTSA complaint #11452261 — an unverified report by a vehicle owner.

Williamsburg, MA

STEERING

Customer has a 2007 Suburban, the steering angle sensor is faulty causing diagnostic trouble code C0455 and traction control inoperative , tested sensor directly to verify fault, the part is no longer available from GM nor aftermarket, it is my professional opinion that there should be a viable part number available from the vehicle manufacturer as this is causing a safety hazard. I’ve reached out to GM corporate and have yet to receive a response. Questions or comments please call [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11427758 — an unverified report by a vehicle owner.

Williamsburg, MA

SERVICE BRAKES

Customer has a 2007 Suburban, the steering angle sensor is faulty causing diagnostic trouble code C0455 and traction control inoperative , tested sensor directly to verify fault, the part is no longer available from GM nor aftermarket, it is my professional opinion that there should be a viable part number available from the vehicle manufacturer as this is causing a safety hazard. I’ve reached out to GM corporate and have yet to receive a response. Questions or comments please call [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11427758 — an unverified report by a vehicle owner.

Houston, TX

UNKNOWN OR OTHER

I purchased 2007 Chevy suburban on 2014 and a year after the dashboard start with a crack on the side of the passenger.

NHTSA complaint #11423673 — an unverified report by a vehicle owner.

Caguas, PR

AIR BAGS

I AM CLAIMING THE CHANGE OF THE AIRBAGS, COULD YOU HELP ME IN THIS MATTER, THANKS IN ADVANCE

NHTSA complaint #11416692 — an unverified report by a vehicle owner.