Owners have filed 139 complaints
about the 2012 Chevrolet Suburban with NHTSA between 2012 and 2024.
The largest single group is the other & unspecified.
Across this model's run it ranks 25 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the Chevrolet Suburban. 50 means typical for this
model; 100 means roughly double.
Severity — 37
7.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 34
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2012 compares with every other Chevrolet Suburban
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
2175.0%
Dashboard
13.6%
Side/Window
13.6%
RIM
13.6%
Glass, Side/Rear
13.6%
Fuel Pump
13.6%
Sun/Moon Roof Assembly
13.6%
Door
13.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.9%
1,000 – 9,999 miles
54.4%
10,000 – 24,999 miles
76.1%
25,000 – 49,999 miles
1916.7%
50,000 – 74,999 miles
3026.3%
75,000 – 99,999 miles
1815.8%
100,000 – 149,999 miles
2723.7%
150,000+ miles
76.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2012peak 9Aug 2024
NHTSA investigations into the 2012 Chevrolet Suburban
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2012 Chevrolet Suburban
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2021028295,974 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2021025614 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This recall is for vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag inflator. Note: This recall is being conducted as a precaution to address future risk. It is expected that all air
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 201500210,651 units in Canada
Electrical
On certain vehicles, a defect in the ignition lock cylinder could cause the key to stick in the "start" position if the vehicle interior temperature is sufficiently high. If the vehicle is operated in this condition and the interior temperature cools or the vehicle goes off-road or is subjected to some other jarring event, the key could move out of the "start" position, rotate past the "run" position and into the "accessory" position. If this were to occur, engine power, power steering and power braking would be affected, increasing the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: Dealers will inspect the steering column for identifying information and replace if necessary.
Recall 2012105712 units in Canada
Steering
On certain vehicles, the steering gear pitman arm may not have been manufactured correctly and could fail. Pitman arm failure would cause a loss of steering control, which could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the steering gear pitman arm.
Reports where the owner recorded a crash, a fire, an injury or a death.
Walnut, CACrash1 injured
POWER TRAIN
MY AUTO GEAR SHIFT DISINGAGED FROM THE TRANSMISSION THE CAR STARTED MOVING AS I WAS TRYING TO GET INTO THE DRIVER SEAT WITH DRIVER DOOR CATCHING THE TREE LIMBS AND OPENING THE DOOR AND ME HOLDING ONTO THE INSIDE DOOR HANDLE BROOKE AND I FELL ONTO THE GROUND WHEN THE CAR STOPPED BY BACKING OVER THE CURB AND HITTING ANOTHER TREE. THERE IS A BUSHING HOLDING THE CABLE TO TRANSMISSION LEVER AND MY AUTO TRANSMISSION SHOP AND LOCAL CHEVY DEALER HAVE BOTH TOLD ME THE FAULTY CABLE CONNECTOR GETS BRITTLE AND BREAKS. NO WAY TO SAFELY DRIVE AS I CANNOT MOVE.
NHTSA complaint #11608097 — an unverified report by a vehicle owner.
at 162,333 milesSwansboro, NCFire
UNKNOWN OR OTHER
2012 LTZ 4WD SUBURBAN, NOTICED A FAINT HOT SMELL, THOUGHT IT WAS THE ENGINE, TOOK IT IN FOR AN OIL CHANGE ON NEW YEARS EVE 2018 ( WE HAD LOST AN ENGINE IN PREVIOUS SUBURBAN NOT TAKING CHANCE) TOLD BY MECHANIC ALLOY WHEELS ARE HOT, TOOK TO GM DEALER, FRONT WHEEL HUB NEEDED REPLACED, TOOK TO LOCAL GARAGE FOR REPAIR, GARAGE TOLD US BRAKES, CALIPHERS, ROTORS BE REPLACED DUE TO CALIPHERS BEING CLOSED. THEY HAD HARD TIME BLEEDING THE LINES, ALSO REPLACED MASTER CYLINDER, DROVE FOR FEW DAYS SHORT DISTANCE WHEN FRONT BRAKES CAUGHT FIRE, WITHOUT WARNING, TOWED BACK TO GARAGE, THEY COULD NOT FIND CAUSE, REPLACED BRAKES AND ROTORS, DROVE FOR A WEEK HAPPENED AGAIN, TOWED BACK TO GARAGE, THEY TOOK TO GM GARAGE WHO REPLACED BRAKE SENSOR, DROVE FOR FEW DAYS LOCKED UP AGAIN KIDS IN CAR, HAD TOWED TO ANOTHER GM DEALER, TOLD BRAKE SYSTEM TESTED NORMAL TO REPLACE ABS COMPUTER MODULE, DROVE 2 WEEKS LOCKED UP AGAIN WITH KIDS IN CAR, TOWED BACK TO GM DEALER, WE WERE TOLD BY GM IT WAS AT RISK OF LOSS OF LIFE OR CATASTROPHIC INJURY AND THEY WERE SENDING TECH, TILL WE DID NOT PUT GM BRAKE PADS, POSSIBLE REPLACEMENT OF BRAKE SYSTEM COULD FIX BUT NOT GUARANTEED. GM DEALER HAD SUBURBAN 2/19-9/9/19 AND IT STILL IS LOCKING UP WITHOUT DEFINED CAUSE. I HAVE BEEN WITHOUT VEHICLE THIS WHOLE TIME & STILL OWE ON THE VEHICLE. IT WAS TAKEN BACK TO CHEVY DEALER 10/26/19 AFTER LOCKING UP AGAIN. THERE ARE NO WARNING LIGHTS, THE BRAKES LOCK UP. THERE HAVE BEEN 2 MAJOR GM RECALLS REGARDING 2014+ SUBURBANS MY ISSUES ARE VERY SIMILAR REGARDING THE BRAKING SYSTEM AND EVEN MORE SEVERE. HAD WE BEEN ON BUSIER ROADS WE WOULD HAVE HAD AN ACCIDENT. WE WENT TO GM CORP. / GM DEALER LIED TO GM CORP. WE HAVE VMS TO PROVE. OVER $3K PUT INTO THE VEHICLE AND IT STILL IS NOT FIXED, THE BRAKE SYSTEM IS $4K & THAT HAS NOT BEEN PROVEN TO BE THE DIAGNOSIS. VEHICLE NOT DRIVABLE. PICS FROM 1/27/19 INCIDENT, FIRE / SMOKE VISABLE,
NHTSA complaint #11277948 — an unverified report by a vehicle owner.
at 162,333 milesSwansboro, NCFire
SERVICE BRAKES
2012 LTZ 4WD SUBURBAN, NOTICED A FAINT HOT SMELL, THOUGHT IT WAS THE ENGINE, TOOK IT IN FOR AN OIL CHANGE ON NEW YEARS EVE 2018 ( WE HAD LOST AN ENGINE IN PREVIOUS SUBURBAN NOT TAKING CHANCE) TOLD BY MECHANIC ALLOY WHEELS ARE HOT, TOOK TO GM DEALER, FRONT WHEEL HUB NEEDED REPLACED, TOOK TO LOCAL GARAGE FOR REPAIR, GARAGE TOLD US BRAKES, CALIPHERS, ROTORS BE REPLACED DUE TO CALIPHERS BEING CLOSED. THEY HAD HARD TIME BLEEDING THE LINES, ALSO REPLACED MASTER CYLINDER, DROVE FOR FEW DAYS SHORT DISTANCE WHEN FRONT BRAKES CAUGHT FIRE, WITHOUT WARNING, TOWED BACK TO GARAGE, THEY COULD NOT FIND CAUSE, REPLACED BRAKES AND ROTORS, DROVE FOR A WEEK HAPPENED AGAIN, TOWED BACK TO GARAGE, THEY TOOK TO GM GARAGE WHO REPLACED BRAKE SENSOR, DROVE FOR FEW DAYS LOCKED UP AGAIN KIDS IN CAR, HAD TOWED TO ANOTHER GM DEALER, TOLD BRAKE SYSTEM TESTED NORMAL TO REPLACE ABS COMPUTER MODULE, DROVE 2 WEEKS LOCKED UP AGAIN WITH KIDS IN CAR, TOWED BACK TO GM DEALER, WE WERE TOLD BY GM IT WAS AT RISK OF LOSS OF LIFE OR CATASTROPHIC INJURY AND THEY WERE SENDING TECH, TILL WE DID NOT PUT GM BRAKE PADS, POSSIBLE REPLACEMENT OF BRAKE SYSTEM COULD FIX BUT NOT GUARANTEED. GM DEALER HAD SUBURBAN 2/19-9/9/19 AND IT STILL IS LOCKING UP WITHOUT DEFINED CAUSE. I HAVE BEEN WITHOUT VEHICLE THIS WHOLE TIME & STILL OWE ON THE VEHICLE. IT WAS TAKEN BACK TO CHEVY DEALER 10/26/19 AFTER LOCKING UP AGAIN. THERE ARE NO WARNING LIGHTS, THE BRAKES LOCK UP. THERE HAVE BEEN 2 MAJOR GM RECALLS REGARDING 2014+ SUBURBANS MY ISSUES ARE VERY SIMILAR REGARDING THE BRAKING SYSTEM AND EVEN MORE SEVERE. HAD WE BEEN ON BUSIER ROADS WE WOULD HAVE HAD AN ACCIDENT. WE WENT TO GM CORP. / GM DEALER LIED TO GM CORP. WE HAVE VMS TO PROVE. OVER $3K PUT INTO THE VEHICLE AND IT STILL IS NOT FIXED, THE BRAKE SYSTEM IS $4K & THAT HAS NOT BEEN PROVEN TO BE THE DIAGNOSIS. VEHICLE NOT DRIVABLE. PICS FROM 1/27/19 INCIDENT, FIRE / SMOKE VISABLE,
NHTSA complaint #11277948 — an unverified report by a vehicle owner.
at 100,000 milesRiverview, FLCrash
STEERING
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING WITHIN 2-5 MPH AND ATTEMPTING TO PARK WITH THE STEERING WHEEL TURNED TO RIGHT, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO ANOTHER VEHICLE THAT WAS PARKED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS STILL OPERATIONAL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT CURRENTLY SUBJECTED TO NHTSA CAMPAIGN NUMBER: 12V112000 (STEERING). NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11235122 — an unverified report by a vehicle owner.
at 27,100 milesPark Ridge, IL1 injured
STRUCTURE:BODY
POWER LIFT GATE DROPPED SUDDENLY ;
NHTSA complaint #10736063 — an unverified report by a vehicle owner.
at 47,000 milesPittsboro, NCCrash
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
NHTSA complaint #10734767 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Walnut, CACrash1 injured
POWER TRAIN
MY AUTO GEAR SHIFT DISINGAGED FROM THE TRANSMISSION THE CAR STARTED MOVING AS I WAS TRYING TO GET INTO THE DRIVER SEAT WITH DRIVER DOOR CATCHING THE TREE LIMBS AND OPENING THE DOOR AND ME HOLDING ONTO THE INSIDE DOOR HANDLE BROOKE AND I FELL ONTO THE GROUND WHEN THE CAR STOPPED BY BACKING OVER THE CURB AND HITTING ANOTHER TREE. THERE IS A BUSHING HOLDING THE CABLE TO TRANSMISSION LEVER AND MY AUTO TRANSMISSION SHOP AND LOCAL CHEVY DEALER HAVE BOTH TOLD ME THE FAULTY CABLE CONNECTOR GETS BRITTLE AND BREAKS. NO WAY TO SAFELY DRIVE AS I CANNOT MOVE.
NHTSA complaint #11608097 — an unverified report by a vehicle owner.
Kansas City, KS
AIR BAGS
This is a recall took my 2012 Surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it. So what is the problem with our government system in place to fix these problems but the GM dealership is not fixing the air bag nor do they call and state they have the parts in stock now???
NHTSA complaint #11531720 — an unverified report by a vehicle owner.
Lewisvile, NC
STRUCTURE:BODY
My dash on my 2012 Suburban cracked within 4 years of its manufactured date and it just keeps getting worse. If there were an accident it is so dry and cracked it will through hard plastic into the driver and passengers. I know of many other same and similar year models that have the same issue. Now that there is a passenger-side airbag recall would be the perfect time for GM to step up and fix this obvious flaw.
NHTSA complaint #11480228 — an unverified report by a vehicle owner.
Novi, MI
STRUCTURE:BODY
Dashboard is cracking. I understand the class action was dismissed. But this is so unfair that the customers have to pay to fix for problem caused by material problem.
NHTSA complaint #11431178 — an unverified report by a vehicle owner.
Ashland, KY
AIR BAGS
Takata recall. The contact owns a 2012 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and it was confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
NHTSA complaint #11419491 — an unverified report by a vehicle owner.
Lahaina, HI
AIR BAGS
I WAS SENT A SAFETY RECALL FORM & STILL HAVEN'T BEEN NOTIFIED THAT PARTS ARE AVAILABLE. I AM WORRIED BECAUSE WE USE OUR FAMILY CAR A LOT. THANK YOU!
NHTSA complaint #11414352 — an unverified report by a vehicle owner.
at 200,000 milesDavenport, FL
STRUCTURE:BODY
CRACKED DASHBOARD IN SEVERAL AREAS
NHTSA complaint #11405648 — an unverified report by a vehicle owner.
at 200,000 milesDavenport, FL
STRUCTURE:INTERIOR PANELS:DASHBOARD
CRACKED DASHBOARD IN SEVERAL AREAS
NHTSA complaint #11405648 — an unverified report by a vehicle owner.
at 43,000 milesOrlando, FL
STRUCTURE:BODY
SEVERELY CRACKED DASH
NHTSA complaint #11405178 — an unverified report by a vehicle owner.
Canton, GA
AIR BAGS
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
NHTSA complaint #11399899 — an unverified report by a vehicle owner.
Canton, GA
UNKNOWN OR OTHER
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
NHTSA complaint #11399899 — an unverified report by a vehicle owner.
Canton, GA
STRUCTURE:BODY
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
NHTSA complaint #11399899 — an unverified report by a vehicle owner.
at 147,000 milesOrefield, PA
POWER TRAIN
TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.
NHTSA complaint #11398592 — an unverified report by a vehicle owner.
at 147,000 milesOrefield, PA
UNKNOWN OR OTHER
TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.
NHTSA complaint #11398592 — an unverified report by a vehicle owner.
at 147,000 milesOrefield, PA
ENGINE
TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.
NHTSA complaint #11398592 — an unverified report by a vehicle owner.
at 125,000 milesAlamogordo, NM
AIR BAGS
THE AIRBAG ERROR INDICATOR ON THE DASH ACTIVATES FREQUENTLY, ESPECIALLY AFTER DRIVING SEVERAL HUNDRED MILES IN ONE DAY. WHEN THE ERROR MESSAGE IS ACTIVATED, THE BACKUP CAMERA IMAGE IS PIXILATED. IT DOES NOT DO IT WHEN THE VEHICLE IS IN PARK. CHEVROLET SERVICE TECHNICIANS HAVE BEEN UNABLE TO RECOVER THE ERROR CODE OR REPLICATE THE ERROR MESSAGE. THIS IS A CONTINUING PROBLEM.
NHTSA complaint #11389214 — an unverified report by a vehicle owner.
at 130,000 milesVirginia Beach, VA
STRUCTURE:BODY
THERE ARE 2 LARGE CRACKS ON THE DASHBOARD ONE RUNNING LONGITUDINALLY ON AXIS OF STEERING COLUMN AND ANOTHER SPREADING FORWARD TOWARD DRIVER SIDE ON FORWARD DRIVER CORNER OF PASSENGER AIRBAG CUTOUT RADIUSED CORNER. I WAS WARNED AFTER I PURCHASED VEHICLE THAT IT WAS A SAFETY HAZARD IN EVENT OF AIRBAG DEPLOYMENT. I AM REPORTING THE DATE AS THE DATE I PURCHASED VEHICAL BUT CRACK WAS PRESENT PRIOR TO THAT DATE FOR AN UNDETERMINED PERIOD OF TIME.
NHTSA complaint #11384156 — an unverified report by a vehicle owner.
Frisco, TX
UNKNOWN OR OTHER
DASHBOARD HAS SLOWLY STARTED CRACKING. CAR IS GARAGE KEPT AND NOT DRIVEN IN EXTREME CONDITIONS TO WARRANT SUCH DISTRESS ON THE DASHBOARD
NHTSA complaint #11363822 — an unverified report by a vehicle owner.
at 115,717 milesLOS Angeles, CA
UNKNOWN OR OTHER
DASHBOARD STARTED CRACKING
NHTSA complaint #11339986 — an unverified report by a vehicle owner.
at 115,717 milesLOS Angeles, CA
STRUCTURE
DASHBOARD STARTED CRACKING
NHTSA complaint #11339986 — an unverified report by a vehicle owner.
at 50,000 milesApple Valley, CA
UNKNOWN OR OTHER
THE DASH IS CRACKED ON THE BOTH WINDSHIELD-EDGE CORNERS OF THE PASSENGER-SIDE AIRBAG COVER AND BROKEN OVER THE DRIVER-SIDE INSTRUMENT CLUSTER. THE DRIVER-SIDE BREAKAGE HAS SPREAD FROM THE WINDSHIELD INSIDE EDGE TO UP AND OVER THE INSTRUMENT CLUSTER. IT HAS BEEN GLUED AND PATCHED BUT HAS CONTINUED TO DISINTEGRATE AND IS NOW COMPLETELY BROKEN. THIS VEHICLE HAS BEEN DRIVEN ON ROAD AND HIGHWAY. THE DASH HAS BEEN CRACKING AND BREAKING OVER A PERIOD OF 5 YEARS.
NHTSA complaint #11327613 — an unverified report by a vehicle owner.
at 124,400 milesSummerville, SC
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE STANDING OUTSIDE OF THE VEHICLE, THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING, WHILE THE VEHICLE WAS IDLE. THE CONTACT MANUALLY DEFLATED THE AIRBAGS AND THE VEHICLE WAS DRIVEN TO MCELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,400.
NHTSA complaint #11326477 — an unverified report by a vehicle owner.
at 124,400 milesSummerville, SC
AIR BAGS:SIDE/WINDOW
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE STANDING OUTSIDE OF THE VEHICLE, THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING, WHILE THE VEHICLE WAS IDLE. THE CONTACT MANUALLY DEFLATED THE AIRBAGS AND THE VEHICLE WAS DRIVEN TO MCELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,400.
NHTSA complaint #11326477 — an unverified report by a vehicle owner.
at 99,500 milesSAN Antonio, TX
UNKNOWN OR OTHER
CRACKING DASHBOARD NEEDS REPLACEMENT, I HAVE REPLACED OUR CRACKING DASHBOARD AND WOULD LIKE TO RECEIVE SOME TYPE OF COMPENSATION FOR MY EXPENSE. THIS IS AN ISSUE THAT IS ONGOING WITH ALL OF THESE TYPES OF VEHICLES.
NHTSA complaint #11322144 — an unverified report by a vehicle owner.
Towaco, NJ
AIR BAGS
OVER THE LAST 6 MONTHS MY DASHBOARD HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD. THERE ARE 2 CRACKS AT THE PASSENGER AIR BAG COVER ON THE TOP CORNERS AND A LONG CRACK ON THE DRIVERS SIDE DASH ABOVE THE GAUGE CLUSTER GOING TOWARDS THE WINDSHIELD. I HAVE NO SPECIFIC DATE WHEN THIS HAS HAPPENED. I AM PUTTING IN THIS COMPLAINT AS I HAVE SEEN THIS ON MULTIPLE VEHICLES OF THE SAME AGE AND LOOKING ONLINE OF ALL THE COMPLAINTS OF THE SAME.
NHTSA complaint #11310972 — an unverified report by a vehicle owner.