318 of the 19,038 complaints filed about the Chrysler Town AND Country are about the suspension — 2% of everything owners reported. The worst model year for it is 1996.
318
Complaints
2%
Share of all complaints
11
Crashes
1
Fires
SUSPENSION
eLECTRICAL ISSUSES ILLINOIS AND INDIANNA POLICE RPORTS VEHICLE SHUT DOWN ON THE ROAD
NHTSA complaint #11675921 — an unverified report by a vehicle owner.
SUSPENSION
Having to have a new oil cooling housing replaced at 94,102 miles. Also had to change out front struts around 87,000 miles
NHTSA complaint #11644273 — an unverified report by a vehicle owner.
SUSPENSION
So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop
NHTSA complaint #11640727 — an unverified report by a vehicle owner.
SUSPENSION
Strut mounts are very rusty, the Chrysler recommended repair could not be done, due to extensive rust around the strut tower. This is confirmed by many other owners of this year and generation of vehicle. The vehicle is is good shape except for this and the problem was caused by a manufacturing defect which allowed rusting in the strut towers. This problem started happening approximately when it was just 10 years old or less and got worse and worse over the years. I have not driven it for many years because it seems very unsafe.
NHTSA complaint #11592632 — an unverified report by a vehicle owner.
SUSPENSION
The contact's mother owned a 2014 Chrysler Town and Country modified adaptive wheelchair vehicle. The contact stated while driving at various speeds, he smelled a strong burning odor inside the cabin of the vehicle. Additionally, the contact stated while the vehicle was parked, he noticed that there was fuel leaking on the rear driver's side wheel. The vehicle was taken to the dealer Mobility Works where the modified vehicle was originally purchased. The dealer diagnosed that the failure was related to NHTSA Campaign Number: 15V264000 (Suspension). The dealer replaced the mounting bracket with a revised bracket that was welded to the vehicle chassis; however, the dealer declined to add the suspension strap. As a result of the repair, the vehicle was no longer aligned. The contact stated that the vehicle sticker indicated that it had been modified by Eldorado National-Kansas. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
NHTSA complaint #11499980 — an unverified report by a vehicle owner.
SUSPENSION
Rear end has a bar inside of axle( bar broke ) took to dealership service guy asked me to explain I did he said ohhh we hear this a lot you need new rear end !!! DO WHAT my car has 94,000 miles and needs new rear end never never any accidents so why new rear end also elec isuess u turn car off and u hear electronic buzzing also breaks are horrible and replaced whole rear end like everything posssiblr and you still hear stuff sounding like whole car gonna fall apart not safe and we bough this car for our kids to be safe and this car is a accident waiting to happen LEMON also the recall with freedom isn’t there fault is Chrysler my van never been there but my rear end broke ??? Also I kept the old rear end if anyone would like to check it out!!!
NHTSA complaint #11498869 — an unverified report by a vehicle owner.
SUSPENSION
After Transmission failure 6 Months ago problems with Steering Vehicle, finally System locked up and unable to make a Left Turn.
NHTSA complaint #11458545 — an unverified report by a vehicle owner.
SUSPENSION
THE TRANSMISSION HYDRAULIC PUMP FAILED AND CAUSED COMPLETE FAILURE OF THE TRANS AT 105000 MILES. THE ROCKER ARMS FAILED AT 97000 MILES. THE FRONT LOWER AARM BUSHINGS FAILED AT ABOUT 60000 MILES. THE REAR SLIDER DOORS DON'T LOCK AND WHEN THE DEALER TRIED TO REPAIR THEM THEY MADE IT WORSE NOW THE WINDOWS IN THOSE DOORS ARE FAILING. ALSO A CODE FOR THERMOSTAT HOUSING POPPED UP AFTER THE ROCKER ARM REPAIR. WHAT A TERRIBLE VEHICLE. IT'S ONLY 5 YEARS OLD AND I'M A STICKLER ABOUT MAINTENANCE.
NHTSA complaint #11416819 — an unverified report by a vehicle owner.
SUSPENSION
A 2015 CHRYSLER TOWN AND COUNTRY VAN FROM MIAMI, FLORIDA DRIVEN ONLY IN NON-SALT, SNOW CONDITIONS OF FLORIDA HAS TOTAL CORROSION OF STRUT TOWER AND STRUT ACCESSORIES TO THE POINT THAT STRUT IS NOT CONNECTED DUE TO THE CORROSION AND PERFORATION OF STRUT TOWER CONNECTION POINTS. CONTACT CHRYSLER HAVING PRE-PURCHASED A LIFETIME MAXIMUM CARE GUARANTEE FOR REPLACEMENT AND CORRECTION. CHRYSLER WILL NOT HONOR GUARANTEE REPLACEMENT CLAIMING THAT GUARANTEE IS NOT EXTENDED TO RUST. CLAIMANT CLAIMS THAT THE EXTENSIVE LEVEL OF CORROSION FOR A CARE FROM THE STATE OF FLORIDA WITH THAT LEVEL OF CORROSION IS A MANUFACTURER DEFECT DIRECTLY RELATED TO THE DESIGN OR MANUFACTURER DEFECT FOR THE CORROSION RESISTANT FINISH APPLIED TO THE STRUT TOWER OR DESIGN OF THE STRUT TOWER THAT PONDS OR CAPTURES WATER WITH WAY TO EFFECTIVELY DRAIN THE TOWER LEADING TO CORROSION ON A COMPROMISED SURFACE TREATMENT THAT CREATES A LIFE SAFETY HAZARD FROM THE CORROSION OF PREFORMATION OF STRUT TOWER CONNECTION POINTS ON A VEHICLE THAT IS LESS THAN FIVE YEARS OLD. WITH CHRYSLER NOT TAKING RESPONSIBILITY FOR THE CORRECTION OR REPLACEMENT OF THE DEFECTIVE COMPONENTS. COST OF REPAIR AT CHRYSLER DEALERSHIP IS $1,800.00.
NHTSA complaint #11404575 — an unverified report by a vehicle owner.
SUSPENSION
CAR SHUTS OFF WHILE DRIVING AND AT RED LIGHTS FRONT END STRUTS ARE WORE OUT TRANSMISSION SKIPS CAR RPMS GO UP BUT WANT SHIFT 9 CODES
NHTSA complaint #11397661 — an unverified report by a vehicle owner.
SUSPENSION
EACH FRONT COIL SPRING BROKE ABOUT TWO YEARS APART I WAS DRIVING ABOUT 55 MPH ON A BUSY CITY HIGHWAY WHEN I SUDDENLY FELT WHAT APPEARED TO BE A BADLY BALANCED TIRE. I MANAGED TO EXIT AND STOP IN A RETAIL PARKING LOT AND INSPECT THE TIRES. WHAT I FOUND WAS A BROKEN FRONT DRIVER SIDE COIL SPRING RESTING ON THE TIRE. THE TIRE WAS HOT ENOUGH TO SMOKE. THE TIRE WAS NO LONGER USABLE. ABOUT 2 YEARS AGO ON THE SAME VEHICLE THE PASSENGER SIDE FRONT COIL SPRING BROKE, BUT DID NOT RUB ON THE TIRE. IT SEEMS SO ODD THAT TWO COILED SPRINGS BROKE ON THE SAME VEHICLE. AFTER HEARING OF OTHER FAILURES I THOUGHT IT SHOULD BE REPORTED. I DO FEEL BLESSED THAT AN ACCIDENT DID NOT OCCUR IN EITHER CASE. MODEL YEAR: 2006 MAKE: CHRYSLER MODEL: TOWN & COUNTRY TOURING L MILEAGE: 109775
NHTSA complaint #11374170 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE PASSENGER'S SIDE REAR WHEEL BAR WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AXLE WAS SEVERELY RUSTED. THE CONTACT CALLED LUCAS CHRYSLER JEEP DODGE RAM (1624 NJ-38, LUMBERTON, NJ 08048, (609) 845-0030) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE CONTACT STATED THE FAILURE WAS DUE TO ROAD SALT. THE VEHICLE WAS DIAGNOSED AND REPAIRED FROM A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000. *BF
NHTSA complaint #11372826 — an unverified report by a vehicle owner.
SUSPENSION
FRONT PUMP IN TRANSMISSION FAILED. VAN WILL NOT DRIVE.ALSO HAVE KEEP REPLACING SWAY BAR END LINKS, FOR YEARS SINCE NEW. HAD TO REPLACE REAR WHEEL HUBS DUE TO BEARING FAILURE.
NHTSA complaint #11297019 — an unverified report by a vehicle owner.
SUSPENSION
SUSPENSION RATTLES, SHOCKS AND STRUTS RATTLE, HAVING TROUBLE STARDING ENGINE ON OFTEN, REMOTE START FAILS WITH NO INDICATION OF LOW BATTERY, ENGINE STALLS BEFORE STARTING. CHECK ENGINE LIGHT ON, AIRBAG LIGHT ON.
NHTSA complaint #11255650 — an unverified report by a vehicle owner.
SUSPENSION
REAR TRAILING ARM BROKE LOOSE FROM THE CHASSIS. 2 BOLTS SHEARED OFF ON RIGHT SIDE 2 WERE MISSING AND LEFT SIDE TWO WERE MISSING AND THE OTHER 2 WERE LOOSE. THE WHOLE RIGHT SIDE OF THE REAR END WAS HANGING DOWN. THIS HAPPENED WHILE IN TOWN AT LOW SPEED FORTUNATELY AS IN A FEW MINUTES I WOULD HAVE BEEN ON THE HIGHWAY AT 55 MPR. GRANDKIDS WERE IN THE CAR. IT WAS TOTALLY UNDRIVEABLE AND I HAD TO HAVE IT TOWED. HAVING READ ONLINE THERE ARE SEVERAL OTHERS THAT HAVE HAD THE SAME ISSUE. I WONDER HOW MANY MAJOR ACCIDENTS OR FATALITIES HAVE OCCURED ON CHRYSLER OR DODGE MINIVANS BECAUSE OF THIS CONDITION. THIS VAN HAS LESS THAN 40K MILES.
NHTSA complaint #11232721 — an unverified report by a vehicle owner.
SUSPENSION
REAR AXLE BROKE, WHILE IN MOTION, JUST TURNED ONTO HWY SO WAS GOING PRETTY SLOW
NHTSA complaint #11150139 — an unverified report by a vehicle owner.
SUSPENSION
WHILE DRIVING IN HEAVY TRAFFIC ON EXPRESSWAY THE REAR AXLE ASSEMBLY CRACKED IN HALF CAUSING UNCONTROLABLE UNSTABLE/SWAYING MOTION WHICH IN TURN CAUSED DRIVING THE VEHICLE OVER 15 MPH IMPOSSIBLE. I BELEIVE THAT IF I WERE DRIVING AT NORMAL HWY SPEEDS THE VEHICLE WOULD HAVE FLIPPED OVER OR CAUSED A MAJOR ACCIDENT.
NHTSA complaint #11143332 — an unverified report by a vehicle owner.
SUSPENSION
WHEN I BOUGHT THE VAN I DIDN'T KNOW WORK WAS REALLY NEEDED TILL 06/2018 AND I JUST WANTED TO NO IF IM QUALIFIED FOR A RECALL. THANK YOU
NHTSA complaint #11113955 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO (HENDERSONVILLE CHRYSLER DODGE JEEP RAM LOCATED 401 DUNCAN HILL RD, HENDERSONVILLE, NC) WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 96,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11082136 — an unverified report by a vehicle owner.
SUSPENSION
1ST VEHICLE STOPPED SHIFTING HAD TO PULL OVER TURN OFF CAR AND WAIT THEN IT WORKED FOR AWHILE , DOES THIS EVERY FEW DAYS. BRAKES HAVE BEEN REPLACED 4 TIMES BEFORE 55000 ON THE VEHICLE. AT 58000 THE VEHICLE BOUNCES OVER EVERY BUMP BIG OR SMALL SOME THING WRONG IN FRONT END HAVE BEEN TOLD IT?S FINE
NHTSA complaint #11073197 — an unverified report by a vehicle owner.