194 of the
19,038 complaints filed about the Chrysler Town AND Country
are about the wheels —
1% of everything owners reported.
The worst model year for it is 2009.
The contact owned a 2010 Chrysler Town and Country. The contact stated that the vehicle was taken to a tire center, where a routine alignment was performed. The contact stated that while driving at 35 MPH, the wheels locked up, and the driver lost control of the vehicle. The vehicle was towed to the tire center, which eventually took possession of the vehicle due to the contact's inability to pay the service fee. The contact walked to the residence. The contact called the FTC and was referred to the NHTSA Hotline for assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
NHTSA complaint #11707550 — an unverified report by a vehicle owner.
The end of the tire stem broke off when I was refilling the tires. This prevented the tires from staying filled and I was nervous about driving the vehicle until I could get it to a shop to be repaired. We replaced all the stems, but replacing the sensors was too expensive. If this damage had occurred while driving, a sudden flat tire could have been very dangerous. Never thought to take pictures for a report until after we had already replaced the valves.
NHTSA complaint #11570689 — an unverified report by a vehicle owner.
One or more low tire pressure sensors on my vehicle is faulty and causing the light on my dash to be illuminated although my tires are not low. I was told by my mechanic that there is a recall for this issue on 2014 Town and Country vans (which is what I have), although apparently my VIN is not included in the recall. Perhaps it should be? It will be causing the same safety issues for me as other 2014 T+C van owners.
NHTSA complaint #11475297 — an unverified report by a vehicle owner.
I don't know much about vehicles. So when I get the obd scanned to make sure things are good to sell my van and it throws back many error codes, I was surprised. I thought the vibration/shaking was minor or just because I only had 4 out 6 engine mounts replaced. I was told the tipm was bad, the transmission, the tire pressure sensors don't work. The eco drive doesn't work. I was told that there was a problem with mine that was recalled but only on half of the vehicles and my vin wasn't one of them recalled even though it's the same problem. I was told the main fuse panel under the hood needs replaced. From what I was told, all the needed repairs will cost about as much as I paid for the vehicle itself. There have been lights on the dash since a few days after I bought it but the obd didn't want to put out any reading. I named her Christine because she seems to have a mind of her own. The rpm's go sky high whenever they feel like it so I often have to pull over, turn it off and wait about 5 minutes. I didn't know where to turn to get help with this before it nickel and dimes me into the even more poor house.
NHTSA complaint #11429130 — an unverified report by a vehicle owner.
TIRE PRESSURE MONITORING SYSTEM (TPMS) SPONTANEOUSLY GIVE FALSE ALARM WITH AUDIBLE WARNING, FLASHING YELLOW TIRE PRESSURE WARNING DASH LIGHT, "CHECK TPM SYSTEM" DISPLAY LIGHTS THEN MESSAGE DISPLAY SHOWS THE TIRE PRESSURE IN THE FOUR TIRES. THEN THE TIRE PRESSURE DISPLAY ONE AT A TIME DELETES DISPLAY OF TWO DIGIT TIRE PRESSURES AND REPLACES EACH TIRE PRESSURE DISPLAY WITH "- -" IN PLACE OF THE ACTUAL PRESSURE UNTIL ALL FOUR TIRE PRESSURES ARE DISPLAYED AS "- -" AND THAT FALSE TIRE PRESSURE DISPLAY CONTINUES FOR MANY MINUTES WHILE THE ELECTRONIC DISPLAY SHOWS PRESENCE OF SYSTEM WARNING. THE LOSS OF TIRE PRESSURE ON EACH TIRES CAN ORIGINATE WITH ANY OF THE FOUR TIRES AND CONTINUES UNTIL ALL FOUR ARE "- -" READINGS. THE SYSTEM CONTINUES THE FALSE WARNING FOR MANY MINUTES. THE SYSTEM CAN SPONTANEOUS RESET THE FALSE WARNING TO NORMAL OPERATION DURING THE SAME TRAVEL. THE SYSTEM CAN CONTINUE THE FALSE WARNING AFTER THE IGNITION IS TURNED OFF, THE KEY FOB REMOVED FROM THE IGNITION SWITCH AND THE VEHICLE DOOR OPENED. THE FALSE WARNING CAN ARISE SPONTANEOUSLY UNDER ANY TRAVEL CONDITIONS WHETHER STOPPED OR IN MOTION, ON ROUGH CITY STREETS OR SMOOTH EXPRESSWAY, WHETHER TRAVELING STRAIGHT OR TURNING. THE FALSE WARNING CAN HAPPEN FREQUENTLY OR INTERMITTENTLY WEEKS OR MONTHS BETWEEN EVENTS. MY COMPLAINTS STARTED WHEN THE VEHICLE HAD MUCH LESS THAN 100,000 MILES. FOR FIVE YEARS OR SO THE DEALER WHO SOLD THE VEHICLE TO ME HAS BEEN UNABLE TO FIX THE PROBLEM EVEN AFTER CONSULTING THE CHRYSLER TECH SUPPORT PEOPLE DESPITE MY NUMEROUS COMPLAINTS AND PROVIDING VIDEO AND STILL PHOTO EVIDENCE OF THE EVENT HAPPENING AND GIVING THE VEHICLE TO THE DEALER TO FIX THE PROBLEM. THE VEHICLE IS STILL UNDER A NO DEDUCTIBLE CHRYSLER BUMPER TO BUMPER LIFETIME WARRANTY FOR WHICH I PAID THOUSANDS OF DOLLARS. I HAVE VIDEO AND STILL PHOTOS DOCUMENTING THE EVENTS.
NHTSA complaint #11399791 — an unverified report by a vehicle owner.
VEHICLE WAS IN MOTION ON A HIGHWAY. MY 2015 TOWN AND COUNTRY WAS NOT EQUIPPED WITH A SPARE TIRE. WE HIT A STONE THAT PUNCTURED THE SIDE WALL OF A FRONT TIRE. THERE WAS NO WAY THE COMPRESSOR PROVIDED WITH THE VEHICLE WOULD INFLATE THE TIRE. THERE NEEDS TO BE A SPARE TIRE IN A VEHICLE. THE FIRST HALF DOZEN CARS I OWNED HAD A FULL SIZE SPARE. SINCE THEN THEY HAD ECONO SPARES (DONUTS). THE LAST TIME I HAD A FLAT, I WAS ABLE TO CHANGE TIRES AND MAKE IT HOME. THE PUNCTURE I ENCOUNTERED THIS TIME HAPPENED 11:00 PM, NO ONE TO GIVE ASSISTANCE. NEAREST TOWING SERVICE WAS 20 MILES AWAY. WHY WAS CAR COMPANIES ALLOWED TO MAKE A SPARE TIRE A $350 OPTION? THE FANCY PUMP THEY PROVIDES THAT COMES WITH A RECHARGE CANISTER COST MORE THAN A SPARE TIRE. YOU PEOPLE REQUIRE SEAT BELTS AND AIR BAGS. WHAT HAPPENED TO THE SAFETY SPARE? WHAT WOULD MY WIFE HAVE ONE IF I WASN'T THERE. NO SPARE IS MORE DANGEROUS THAN NO SEAT BELT. DO A SAFETY RECALL AND REQUIRE THE ADDITION OF SAFETY SPARE TIRES. MY WIFE COULD HAVE CHANGED THE TIRE. RON SHOEMAKER
NHTSA complaint #11386048 — an unverified report by a vehicle owner.
PRIMEWELL VALERA TIRE DOT Y9H3 LEHX 4217 . EXPERIENCED FATAL SEVERE SIDEWALL TEAR (RUPTURE) WHILE DRIVING (FREEWAY) UNDER NORMAL ROAD CONDITIONS. RAPID LOSS OF TIRE PRESSURE 13LBS OR LESS AND INABILITY TO PROPERLY CONTROL AND DRIVE THE VEHICLE. THESE PARTICULAR BRAND OF TIRES WERE MANUFACTURED BY GITI CORPORATION IN INDONESIA IN 2017. MANUFACTURER HAS RECALLED NEARLY 400,000 TIRES OF THIS EXACT BRAND AND MANUFACTURE DATE DUE TO SIDEWALL RUPTURE (SEVERE TEAR) FROM NORMAL USE. I TALKED WITH GITI TECHNICAL SERVICES AND THEY CLAIM THIS TIRE DOT IS NOT ON THEIR RECALL LIST. NO COLLISIONS INVOLVED.
NHTSA complaint #11311251 — an unverified report by a vehicle owner.
A USED VEHICLE, 2014 TOWN COUNTRY, JUST GOT ON THE ROAD FROM AN INTER CHANGE, SPEED LIMIT WAS 70 MPH, THUS ONLY GOING 65, PUT CRUISE CONTROL ON, WEATHER AND PAVMENT WAS DRY AND EXCELLENT CONDITIONS, PASSING GEAR KICKED IN CAUSING SPINNING OF FRONT TIRES AND VEERING OFF TO THE RIGHT, HITTING A UTILITY TRUCK NO DAMAGE TO TRUCK BUT MINE WOW !, BEEN HAVING PROBLEMS WITH THIS VEHICLE SINCE I BOUGHT IT, PROBLEM DEALER WOULD NOT LOOK AT PROBLEM VEHICLE WAS IN MOTION DEFECTIVE SENSORS ASSUMPTION.*DT
NHTSA complaint #11300284 — an unverified report by a vehicle owner.
ON SATURDAY, SEPTEMBER 28, 2019 I WAS DRIVING ON U.S. 36 FROM DANVILLE, IN TO AVON, IN. NEAR THE INTERSECTION OF 550 E MY FRONT PASSENGER TIRE FLEW OFF MY CAR WHILE I WAS GOING 55 M.P.H. LUCKILY I WAS IN THE SLOW LANE AND WAS ABLE TO PULL OFF THE ROAD AND NO ONE WAS HURT. THE REASON I AM WRITING IS BECAUSE ALL 5 STUDS ARE MISSING FROM THE WHEEL HUB. THERE IS NO METAL REMAINING AND NO SIGNS OF SHEARING. I DONT KNOW IF THIS IS A RECALL OR IF NOT, MAYBE IT SHOULD BE.
NHTSA complaint #11265810 — an unverified report by a vehicle owner.
WHILE DRIVING MY CAR WILL SEEM LIKE IT PUSHES BACK AS IF THE SHIFTING GEAR IS HOLD BACK. NOW IT STARTED SHAKING TO AS I SPED UP ON THE INTERSTATE TO THE POINT WERE I COULD NOT PUT MY FOOT ON THE GAS. THE SHAKING LAST ABOUT 5 MINUTES AND CHECK ENGINE LIGHT IS ON. IT ALSO DID NOT WANT TO START RIGHT AWAY.
NHTSA complaint #11265567 — an unverified report by a vehicle owner.
CORRODED WIRING TO TIRE PRESSURE SENSOR ON A THREE YEAR OLD VEHICLE. WIRING ON A THREE-YEAR-OLD VEHICLE SHOULD NOT BE CORRODED ALREADY! THIS CAUSES THE SENSOR TO NOT MONITOR OF THE TIRE PRESSURE AT ALL OR INCORRECTLY MONITOR THE TIRE PRESSURE. THIS COULD BE A MAJOR SAFETY ISSUE IF THE TIRE IS NOT INFLATED CORRECTLY.
NHTSA complaint #11209075 — an unverified report by a vehicle owner.
MY TIRE LIGHT CAME ON I CHECK THE AIR PRESSURE AND FOUND ONE OF THE VALVE STEMS BROKE OFF. TOOK IT INTO TIRE SHOP AND WAS TOLD CHRYSLER IS HAVING A PROBLEM WITH THE STEMS. HAD TO REPLACE ONE. NEED NEW TIRES AND WILL HAVE TO REPLACE THE OTHER THREE.
NHTSA complaint #11207257 — an unverified report by a vehicle owner.
VEHICLE HAS 4 DIFFERENT SIZES OF TIRES. DARK OUT WHEN I BOUGHT VEHICLE. ALSO TRANSMISSION SLIPS IN AND OUT OF GEAR. A/C IMMEDIATELY QUIT WORKING. OILY BURNING SMELL AFTER DRIVEN. USES AN ABUNDANT AMOUNT OF GAS $25-30 A DAY. MY FRIEND NOTICED THE CORD COMING OUT OF THE TIRE A COUPLE WEEKS AFTER I GOT THE VAN BECAUSE IT WAS MAKING KLUNKING SOUNDS. I TOOK IT TO GOODYEAR AND THEY WERE APPALLED!
NHTSA complaint #11205237 — an unverified report by a vehicle owner.
TIRE PRESSURE MONITORING SYSTEM (TPMS)- ROUTINELY SHOWS I HAVE 4 FLAT TIRES. IGNITION SWITCH, TPMS SENSORS, WIRING, STARTER HAVE ALL BEEN REPLACED, SOME NUMEROUS TIMES. IN ADDITION- CAR WILL SOMETIMES NOT START. WE HAVE BEEN DEALING WITH THIS SINCE JUNE 2015. THE VEHICLE HAS BEEN TO THE DEALER FOR THIS AT LEAST 10 TIMES, NO RESOLUTION.
NHTSA complaint #11170721 — an unverified report by a vehicle owner.
WHILE DRIVING IN HEAVY TRAFFIC ON EXPRESSWAY THE REAR AXLE ASSEMBLY CRACKED IN HALF CAUSING UNCONTROLABLE UNSTABLE/SWAYING MOTION WHICH IN TURN CAUSED DRIVING THE VEHICLE OVER 15 MPH IMPOSSIBLE. I BELEIVE THAT IF I WERE DRIVING AT NORMAL HWY SPEEDS THE VEHICLE WOULD HAVE FLIPPED OVER OR CAUSED A MAJOR ACCIDENT.
NHTSA complaint #11143332 — an unverified report by a vehicle owner.
I BOUGHT A VEHICLE 3 DAYS AGO. I COMPLAINED ABOUT THE TIRES SOUNDING LIKE IT WAS WOBBLING. I TOLD THE OWNER AND OTHER EMPLOYEES THAT IT SOUNDED LIKE SOMETHING WAS WRONG. THEY SAID THAT THEY DID NOT HEAR IT BUT HAD THE TIRES BALANCED AND THE ROTORS TURNED. I RAN MY KIDS TO BASKETBALL PRACTICE AND LATER ON THAT NIGHT THE TIRE SOUNDS GOT WORSE AND WE'RE MUCH LOUDER. I WAS DRIVING HOME AND JUST TURNED INTO MY NEIGHBORHOOD AND MY FRONT DRIVER SIDE TIRE FLEW OFF. THE TIRE AND RIM WE'RE TRAVELING THROUGH A YARD AT 30+ MPH. I SLAMMED TO THE GROUND AND STOPPED THE VEHICLE. IT WAS TERRIFIYNG. THE FLYING TIRE AND RIM WOULD HAVE FATALLY INJURED SOMEONE IF THIS WAS IN THE DAYTIME HOURS.
NHTSA complaint #11138957 — an unverified report by a vehicle owner.