Chevrolet Silverado vs Ford Taurus

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chevrolet Silverado	Ford Taurus
Complaints on file	10,928	23,971
Model years covered	1980–2017	1977–2019
Worst model year	2001	2000
Best model year	1993	2019
Crashes reported	869	1,482
Fires reported	165	685
Injuries reported	498	926
Deaths reported	28	38
Most complained-about part	Brakes	Engine & Cooling
Share of complaints involving harm	14.3%	13.1%

Chevrolet Silverado by year

2 2 5 3 2 18 24 37 18 51 77 235 331 230 365 335 2,104 1,614 1,048 853 852 723 361 223 253 221 103 91 99 91 87 195 111 8 156

80 82 84 85 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 3,696 33.8%

Transmission & Drivetrain 818 7.5%

Electrical System 763 7.0%

Windows, Mirrors & Wipers 686 6.3%

Engine & Cooling 661 6.0%

Steering 561 5.1%

Body & Structure 508 4.6%

Airbags 485 4.4%

Ford Taurus by year

2 2 1 4 2 150 355 462 762 542 946 1,009 2,206 1,284 1,597 1,132 1,003 680 1,100 1,497 1,264 1,759 1,524 482 1,005 415 196 240 77 280 251 100 755 296 353 103 53 65 17

77 81 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,716 15.5%

Suspension 3,366 14.0%

Transmission & Drivetrain 3,035 12.7%

Acceleration & Cruise Control 2,128 8.9%

Electrical System 1,721 7.2%

Brakes 1,501 6.3%

Steering 1,445 6.0%

Body & Structure 1,087 4.5%