KIA Sorento vs Ford Fusion

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	KIA Sorento	Ford Fusion
Complaints on file	13,981	28,743
Model years covered	2003–2026	2006–2020
Worst model year	2012	2010
Best model year	2009	2018
Crashes reported	481	1,133
Fires reported	653	255
Injuries reported	371	562
Deaths reported	11	14
Most complained-about part	Engine & Cooling	Steering
Share of complaints involving harm	10.8%	6.8%

KIA Sorento by year

421 341 457 382 224 319 79 3 2,077 1,208 1,297 1,375 960 1,629 1,034 336 626 189 357 287 201 53 119 7

03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 4,214 30.1%

Electrical System 1,380 9.9%

Other & Unspecified 1,279 9.1%

Transmission & Drivetrain 1,162 8.3%

Body & Structure 937 6.7%

Lights 864 6.2%

Airbags 719 5.1%

Brakes 703 5.0%

Ford Fusion by year

920 1,277 1,533 1,168 7,026 3,654 3,057 2,368 1,760 1,276 2,075 1,386 574 407 262

06 07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 5,786 20.1%

Engine & Cooling 4,041 14.1%

Airbags 3,536 12.3%

Transmission & Drivetrain 3,141 10.9%

Brakes 2,716 9.4%

Electrical System 1,654 5.8%

Fuel & Propulsion 1,542 5.4%

Acceleration & Cruise Control 1,416 4.9%