KIA Sorento vs Ford Fusion

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	KIA Sorento	Ford Fusion
Complaints on file	14,049	28,788
Model years covered	2003–2026	2006–2020
Worst model year	2012	2010
Best model year	2009	2018
Crashes reported	481	1,138
Fires reported	655	255
Injuries reported	372	563
Deaths reported	11	14
Most complained-about part	Engine & Cooling	Steering
Share of complaints involving harm	10.8%	6.8%

KIA Sorento by year

421 341 457 382 224 319 79 3 2,077 1,209 1,298 1,380 965 1,635 1,040 340 632 191 367 290 208 57 126 8

03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 4,231 30.1%

Electrical System 1,391 9.9%

Other & Unspecified 1,284 9.1%

Transmission & Drivetrain 1,172 8.3%

Body & Structure 940 6.7%

Lights 865 6.2%

Airbags 721 5.1%

Brakes 706 5.0%

Ford Fusion by year

920 1,277 1,533 1,169 7,026 3,656 3,058 2,375 1,766 1,281 2,085 1,392 578 410 262

06 07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 5,788 20.1%

Engine & Cooling 4,053 14.1%

Airbags 3,537 12.3%

Transmission & Drivetrain 3,145 10.9%

Brakes 2,724 9.5%

Electrical System 1,660 5.8%

Fuel & Propulsion 1,542 5.4%

Acceleration & Cruise Control 1,416 4.9%