FaultScore

Mercury Milan vs Tesla Model 3

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercury Milan Tesla Model 3
Complaints on file 3,220 7,584
Model years covered 2006–2011 2017–2026
Worst model year 2010 2018
Best model year 2011 2017
Crashes reported 132 859
Fires reported 16 40
Injuries reported 51 331
Deaths reported 2 25
Most complained-about part Airbags Driver Assist & Collision Avoidance
Share of complaints involving harm 6.2% 16.5%

Mercury Milan by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 780 24.2%
Brakes 579 18.0%
Steering 334 10.4%
Engine & Cooling 243 7.5%
Lights 170 5.3%

Tesla Model 3 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks