Toyota Sienna vs Jeep Cherokee

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Toyota Sienna	Jeep Cherokee
Complaints on file	10,828	20,992
Model years covered	1996–2020	1973–2026
Worst model year	2011	2015
Best model year	2020	2006
Crashes reported	558	997
Fires reported	117	443
Injuries reported	549	562
Deaths reported	10	23
Most complained-about part	Body & Structure	Transmission & Drivetrain
Share of complaints involving harm	11.4%	9.6%

Toyota Sienna by year

3 2 352 250 459 238 225 124 2,588 1,418 1,284 450 570 270 227 814 333 227 210 293 98 201 86 58 48

96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 2,801 25.9%

Airbags 886 8.2%

Doors, Latches & Locks 791 7.3%

Electrical System 708 6.5%

Other & Unspecified 616 5.7%

Brakes 590 5.4%

Transmission & Drivetrain 559 5.2%

Engine & Cooling 553 5.1%

Jeep Cherokee by year

1 1 1 1 8 24 26 72 118 287 368 297 175 571 618 732 584 496 553 516 508 329 18 3,965 2,662 2,046 1,927 992 2,418 382 214 73 4 5

73 78 80 81 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 06 14 15 16 17 18 19 20 21 22 23 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 5,604 26.7%

Engine & Cooling 2,904 13.8%

Electrical System 2,409 11.5%

Brakes 2,197 10.5%

Other & Unspecified 1,775 8.5%

Acceleration & Cruise Control 967 4.6%

Body & Structure 892 4.2%

Fuel & Propulsion 780 3.7%