Volkswagen Passat vs Ford Taurus

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Volkswagen Passat	Ford Taurus
Complaints on file	10,333	23,971
Model years covered	1990–2022	1977–2019
Worst model year	2003	2000
Best model year	1994	2019
Crashes reported	332	1,482
Fires reported	366	685
Injuries reported	263	926
Deaths reported	13	38
Most complained-about part	Airbags	Engine & Cooling
Share of complaints involving harm	9.4%	13.1%

Volkswagen Passat by year

50 30 60 90 36 142 48 57 476 854 625 558 772 816 348 172 779 341 240 211 226 27 662 1,027 788 389 179 175 65 18 24 28 20

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 1,660 16.1%

Engine & Cooling 1,590 15.4%

Electrical System 1,195 11.6%

Brakes 1,022 9.9%

Fuel & Propulsion 1,018 9.9%

Steering 584 5.7%

Transmission & Drivetrain 487 4.7%

Suspension 416 4.0%

Ford Taurus by year

2 2 1 4 2 150 355 462 762 542 946 1,009 2,206 1,284 1,597 1,132 1,003 680 1,100 1,497 1,264 1,759 1,524 482 1,005 415 196 240 77 280 251 100 755 296 353 103 53 65 17

77 81 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,716 15.5%

Suspension 3,366 14.0%

Transmission & Drivetrain 3,035 12.7%

Acceleration & Cruise Control 2,128 8.9%

Electrical System 1,721 7.2%

Brakes 1,501 6.3%

Steering 1,445 6.0%

Body & Structure 1,087 4.5%