99 of the 17,975 complaints filed about the Ford Edge are about the seat belts — 1% of everything owners reported. The worst model year for it is 2019.
99
Complaints
1%
Share of all complaints
11
Crashes
1
Fires
SEAT BELTS
- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)
NHTSA complaint #11757191 — an unverified report by a vehicle owner.
SEAT BELTS
My drivers side seat belt is getting stuck while pulling it out. It clicks and becomes stuck and I can’t put it on. When I do finally get it on I became stuck on 3 separate occasions and couldn’t physically get it off without help. I haven’t brought it to be inspected because my vin is not listed in the recall of driver side seatbelt. No lamps or messages prior.
NHTSA complaint #11753192 — an unverified report by a vehicle owner.
SEAT BELTS
The contact owns a 2017 Ford Edge. The contact stated that while attempting to secure the front driver's side seat belt, the seat became detached from the floorboard of the vehicle. Due to the failure, the driver could not be secured by the seat belt as needed. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet contacted or notified of the failure. The failure mileage was 74,000.
NHTSA complaint #11749912 — an unverified report by a vehicle owner.
SEAT BELTS
The contact owns a 2020 Ford Edge. The contact stated that while parked on two occasions, the driver's seatbelt failed to retract and was inoperable. The contact stated that after a few attempts to pull the seatbelt, the seatbelt retracted. The vehicle was taken to a dealer where the failure could not be replicated. The contact stated that the seatbelt was kept latched when exiting the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 30,500.
NHTSA complaint #11749253 — an unverified report by a vehicle owner.
SEAT BELTS
The front passenger seatbelt will not adjust and is stuck. It worked when last used. I parked and when we got in to go, it wouldn’t work . It was not due to any misuse and is a safety issue as the passenger has to plug it in so the seatbelt notice will go off. I don’t know why it is not able to be adjusted.
NHTSA complaint #11745605 — an unverified report by a vehicle owner.
SEAT BELTS
The contact owns a 2022 Ford Edge. The contact stated that while driving at various speeds, the front passenger’s side seat belt retracted and failed to loosen. The passenger was unable to move. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
NHTSA complaint #11744478 — an unverified report by a vehicle owner.
SEAT BELTS
Over a dozen times, when my car sits outside in the sun on a hot day, my drivers side seat belt becomes locked in the retracted position. I am unable to use my seatbelt until my car cools down which takes appoximately 15-20 of my AC running on MAX AC. During this time, I either have to sit in my car and not drive or I have to drive without a seatbelt until it unlocks. This is a safety hazard because as a healthcare worker, I need to be able to get to my job when I need to be there. At any given time, I should be able to get into my vehicle and drive immediately with my seatbelt on. No warning lights come up on my dash when this occurs, I just can't put my seatbelt on. I brought the vehicle to the dealership and they said I need to replace my seatbelt for the price of ~$950. This is something that needs to be recalled and repaired at the cost of FORD. I have read numerous people online complaining of the exact same issue with their driver side seatbelt.
NHTSA complaint #11743453 — an unverified report by a vehicle owner.
SEAT BELTS
When the vehicle is parked outside on hot days, the driver's side seatbelt retraction system locks up and will not release until the vehicle internal temperature drops significantly. This makes it impossible for the driver to put on a seat belt until the car cools a significant amount usually requiring a 20 to 30 minute drive with the A/C on high. This appears to be identical to a recall I just became aware of in Ford Recall 26S34 (NHTSA Campaign 26V344), however our 2019 Ford Edge is not included in the recal campaign. This is a repeatable malfunction which occurred many times over the course of the summer of 2025. The local Ford dealership was not helpful and, at that time, indicated replacement retractor mechanisms were unavailable when I reported the issue to them. I performed an inspection of the unit and reported the issue to the local Ford dealership. I am a retired Accident Investigation Officer from the Illinois State Police and hold a degree in Aerospace Engineering so I am comfortable in reporting this as a product defect. The vehicle does not indicate there is a problem through any type of error light or message. The only way to know it has occurred is to attempt to put on the seat belt and hope it is usable.
NHTSA complaint #11743146 — an unverified report by a vehicle owner.
SEAT BELTS
Rear center seatbelt retractor failed under normal use. The belt locks immediately and cannot be extended, making the rear center seat unusable. There is no accident or collision history. The issue developed over time and is now constant. This is a safety issue because a passenger cannot be properly restrained in that seating position, reducing available seating capacity.
NHTSA complaint #11709616 — an unverified report by a vehicle owner.
SEAT BELTS
The front driver seat belt has been fraying to the point that there’s only about 1/2” of belt left to hold it together. It’s frayed above the buckle so if I was to hit anything & depending on the belt to save my life I’m screwed bc it’ll just snap. I’ve contacted ford who refuses to replace it under warranty bc it’s been over 6yrs which is wrong bc it is a genuine ford motor craft part and peoples safety and lives depend on the seatbelt to save lives. It shouldn’t only be under warranty for a limited amount of time if it’s an original ford part. So bc ford has discontinued all parts and belts for the front driver’s side I can’t find a replacement for under $200! So this is deadly and I’m not sure what led to this level of fraying other than the mechanical device it winds up in. I always wear my belt and never has it been in the door or anything so I’m not sure what caused this horrible problem but it’s even worse ford refuses to replace it. I drive a 2010 edge se fwd it has only 88k miles and has barely been driven and one owner. I’ve looked online and seen that a lot of fords have had recalled seat belts. I believe this needs to be a recall especially considering all the front driver’s seat belts on ford have been discontinued and they don’t offer any other brand of replacement. How can they expect to ensure the safety of the driver of the car if they don’t have a lifetime replacement warranty on the actual belt itself or even offer a replacement for a decent price or a replacement at all for that matter considering all have been discontinued that tells me they weren’t that secure to begin with if they aren’t even available.
NHTSA complaint #11704627 — an unverified report by a vehicle owner.
SEAT BELTS
1) my rear view camera is disoriented when car is in reverse. Sometimes the picture on the screen is upside down or doesnt show anything at all. 2) drivers seat belt does not clip in correctly. I have to push the red button in for the seat belt to clip into place.
NHTSA complaint #11694240 — an unverified report by a vehicle owner.
SEAT BELTS
The drivers seat belt retractor has failed. The car is a low mile 2020 Ford Edge. I see that Ford has a recall on the 2021 for the same problem. I replaced the very expensive part that should have not failed this early. Anything i can do?
NHTSA complaint #11683512 — an unverified report by a vehicle owner.
SEAT BELTS
Engine has coolant intrusion Drivers seat belt will lock periodically
NHTSA complaint #11676108 — an unverified report by a vehicle owner.
SEAT BELTS
This is the second time the driver seatbelt has locked itself and won't extend. The fix is to remove the seatbelt and send it in for repair. This seems serious as it forces me to drive without a seatbelt.
NHTSA complaint #11671379 — an unverified report by a vehicle owner.
SEAT BELTS
From my personal experience and other edge owner on forum complaints. The rear seat belt that inflatable have a problem to retract and get stuck. The seat belt is back ordered. I place an order to get mine replace almost a year and still waiting. There is a defect in the seat belt as lot of people complain of the same issue with the edge. As a result the car cannot pass state inspection since the rear passenger seat belt do not pull out. This is a manufactured defect as several people have experienced this problem with their edge
NHTSA complaint #11668395 — an unverified report by a vehicle owner.
SEAT BELTS
The contact owns a 2016 Ford Edge. The contact stated that the seat belt behind the driver's side in the second row failed to retract and became inoperable. The vehicle was not diagnosed or repaired. The contact stated that in 2020 the passenger’s side second row seat belt had failed to retract. The vehicle was repaired; however, most recently, the seat belt failure reoccurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
NHTSA complaint #11667707 — an unverified report by a vehicle owner.
SEAT BELTS
Both rear seat belts are retracted and locked making them inoperable. This has been an issue with this car since 20,000 Miles. The rear right passenger seat belt was the first to fail and was repaired by ford dealership taking over 12 months just to get new part from Ford. Less than 10,000 miles later seat belt failed. Approximately 6,000 miles after the right rear seat belt failed the driver side rear seat belt has failed. Down to only rear center seat belt working.
NHTSA complaint #11666996 — an unverified report by a vehicle owner.
SEAT BELTS
Seat belt assembly. Pretensionor stuck in locked position and seat belt will not retract or expand. Yes safety is at risk. Seat belt is no longer usable and hapend when I was not at home. My child was unable to be properly restrained. Inspected by mechanic . The seat belt on the rear driver side is about to fail as well per mechanic. This is a known issue but was not recalled on my vehicle.
NHTSA complaint #11665428 — an unverified report by a vehicle owner.
SEAT BELTS
The contact owns a 2019 Ford Edge. The contact stated that while the vehicle was parked, upon reentering the vehicle, the seat belt remained locked. The contact was unable to release the seat belt. The vehicle was not diagnosed by a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,563.
NHTSA complaint #11665363 — an unverified report by a vehicle owner.
SEAT BELTS
I have been fixing my brakes and rotors every 4 months. 3 times my brake line has busted. The first time there was a recall and it was fixed. The second time I almost died had to hop a curb to stop I had my baby in the car with me. Ford apologized and gave me a free extended platinum warranty and fixed the problem. This last time I was pulling out of the pharmacy and my peddle went straight to the floor and I couldn't stop I was luckily in a empty parking lot. I keep having problems with the brakes and loud squealing noises. I stopped going to the dealership because they said I drive alot and need new breaks every 4 months, when I shouldn't need breaks every couple thousand miles. I'm being tooken advantage of. I can't afford to keep getting brakes and rotors. I'm a single mom on disability. I just got new break pads and rotors and calipers a month ago. I brought my truck into a mechanic to clean the break parts because my rims are so dirty and the squealing is so loud and when I come to a complete stop my truck feels hesitant. The mechanic cleaned & greased my pads and calipers and out some red paste said that should help but it didn't. This is absolutely insanity. Something is wrong. This is the 2nd time my passenger seat belt has stopped working and my air bag light is on. I can't afford to take it back to the dealership and pay 100s of dollars. This has been a repeating problem for years with the breaks. 5 years to be exact. And 8 months ago I fixed the seatbelt.
NHTSA complaint #11661139 — an unverified report by a vehicle owner.