79 of the
22,900 complaints filed about the Jeep Wrangler
are about the equipment —
0% of everything owners reported.
The worst model year for it is 2007.
The uconnect system/ networking with sirusxm guardian, SOS mode, wifi all fail. This affects any remote unlock or lock feature, connection with Sos button in event of emergency. This has also affected the ability of vehicle location updates if stolen, health system check complete failure, system health of 4xe battery monitoring and health failure, navigation system as well as mileage updates for the vehicle. Since November I have worked with sirusxm guardian and a Certified Jeep dealor on the issue with no resolution found nor repairs able to be made. Not only is this showing failure through inside of the vehicle, but also through Guardian, the Mopar account page as well as the Jeep app. Mine personally shows last connection over a year ago. When attempts were made to remote throufh Sos by giardian, the system failed on their end. When attempted through the vehicle, it says system failure, no network connections. I have spoke with several Jeep owners who either have or are experiencing the same issues and not only is this a huge safety concern, but could potentially be a large liability if this is not resolved due to a failure of any conjunction in the event of an emergency. I work in the safety and emergency field for 15+ years and this is a highly recommended feature but Jeep is failing to provide a resolution or issue a recall to be investigated; in which if there is a system failure in an emergency and an owner is unable to activate any service, this could potentially be a very big lawsuit. This is my last attempt at having a recall issued before going any further
NHTSA complaint #11743096 — an unverified report by a vehicle owner.
The contact owns a 2024 Jeep Wrangler. The contact stated that the radio and navigational system became inoperable when entering the address, name, or phone number. The information was entered, but the data disappeared. The system displayed random information, and the locations were not being saved. No warning lights were illuminated. The vehicle was taken to a local dealer on four occasions, who was unable to duplicate the failure. The dealer suggested the issue might be with the cell phone. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 16,000.
NHTSA complaint #11728047 — an unverified report by a vehicle owner.
Level 2 Charger for my vehicle. Purchased a Juicebox 32 Enel X Way and the company decided to cease operation in North America. Now I have equipment I paid $579 for that is inoperable and still under the supposed warranty. I have been referred to Voltie Group by Enel X Way which informed me they took over customer assistance but they have not returned any email or voicemail messages. After doing some research I read that I should submit a complaint with the NHTSA because there is possibly an open investigation regarding this situation. I have not had a fire as some others apparently have but my research also showed multiple issues regarding the safety of the units. I'm hoping you might be able to advise me on what my options are...
NHTSA complaint #11691909 — an unverified report by a vehicle owner.
We were flat towing our Jeep Wrangler behind our RV using a new Blue Ox Avail tow bar and the right-side tow arm failed. Once the tow bar failed it was difficult to keep the Jeep within the lane behind the RV until we could find a safe place to exit the interstate and unhook. Blue Ox sent us a replacement Avail tow bar since it was under warranty, and the exact same thing happened on the first trip with the brand new replacement. The right-side tow arm failed traveling down the interstate. Two failures with two brand new units….Blue Ox Avail tow bar.
NHTSA complaint #11690567 — an unverified report by a vehicle owner.
The contact owns a 2008 Jeep Wrangler equipped with Powerstop Brake Hoses, Part Number: (N/A). The contact stated that after installing the brake hoses to the rear driver’s and passenger’s side brake assemblies, there was smoke coming from the rear driver's side brake rotors while operating the vehicle due to brake fluid leaking from the hose. The manufacturer and local dealer were notified of the failure. The contact was informed of the NHTSA Campaign Number: 24E053000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was not provided.
NHTSA complaint #11621914 — an unverified report by a vehicle owner.
I plugged in my charger to my Jeep 4xe and I heard a sizzling sound from the wall charger unit and outlet. I immediately disconnected the charger and cut the power to the unit from the breaker box. This was installed in 2021 by a professional electrician. I am grateful I was observant because this would have caused a fire. There was evidence of this starting in the outlet box (black residue). This was. a major near miss safety incident. Hired a professional electrician to repair the charger. The wall charging unit is Jeep branded: HCS-40P Hardwired Electric Vehicle Charging Station, Jeep Branded by Clipper Creek Part number: 0922-00-013 Today there is a note on the MOPAR website: No Longer Stellantis LEV Readiness Compliant Curious...should this unit have been recalled?
NHTSA complaint #11618213 — an unverified report by a vehicle owner.
THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.
NHTSA complaint #11309182 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09E044000 (TRAILER HITCHES, EQUIPMENT), 16V290000 (AIR BAGS), AND 16V352000 (AIR BAGS). MARTIN CHRYSLER DODGE JEEP RAM (1006 US-59, CLEVELAND, TX 77327, 987-696-0359) AND TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX 77338, 281-973-3844) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE EXPECTED TO BE AVAILABLE BY LATE SEPTEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #11234833 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09E044000 (TRAILER HITCHES, EQUIPMENT), 16V290000 (AIR BAGS), AND 16V352000 (AIR BAGS). MARTIN CHRYSLER DODGE JEEP RAM (1006 US-59, CLEVELAND, TX 77327, 987-696-0359) AND TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX 77338, 281-973-3844) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE EXPECTED TO BE AVAILABLE BY LATE SEPTEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #11234833 — an unverified report by a vehicle owner.
AFTER HAVING THE CHRYSLER JEEP MOPAR PERFORMANCE PART# 77072353AB_FS INSTALLED BY A JEEP DEALER, THERE IS A SERIOUS ISSUE THAT I HAVE DISCOVERED. WITH JEEP VEHICLES THAT HAVE BEEN LIFTED USING THE OEM MOPAR 'JEEP PERFORMANCE PARTS' 4" LIFT KIT PRODUCT, WHEREBY FOLLOWING 'JEEP DEALER PROFESSIONAL INSTALLATION' AND IN CERTAIN DRIVING SCENARIOS, THE REAR PROPELLER SHAFT COMES INTO DIRECT CONTACT WITH BOTH THE VEHICLE'S EVAP TANK ON DRIVER-SIDE AND FUEL TANK ON PASSENGER-SIDE UNDER CERTAIN RAISED FRONT INDEPENDENT RIGHT OR LEFT WHEEL ARTICULATION SCENARIOS AND I HAVE PERSONALLY INCURRED DAMAGE TO THE VEHICLES OEM PROPELLER SHAFT AND BOOT SLEEVE AND THE ADJACENT EVAP TANK AND FUEL TANK ITEMS FROM THE OEM PROPELLER SHAFT MAKING DIRECT CONTACT WITH BOTH THE EVAP AND FUEL TANKS UNDER THE VEHICLE. THIS 4" LIFT KIT IS A MOPAR SOLD AND JEEP DEALER INSTALLED PRODUCT AND THEY REFUSE TO REIMBURSE ME FOR REPLACING THE OEM REAR PROPELLER SHAFT WITH AN AFTER MARKET REAR DRIVE SHAFT THAT THEY RECOMMENDED AND INSTALLED THAT MITIGATES THE ISSUE OF ARTICULATION CONTACT OF THEIR OEM PROPELLER (WHICH IS LARGER IN DIAMETER THAN THE ALTERNATIVE SHAFT REPLACEMENT THEY SUBSEQUENTLY INSTALLED). I HAVE DOCUMENTED PICTURES AND VIDEOS OF THE OEM DRIVE SHAFT HITTING THE ADJACENT ITEMS UNDER THE VEHICLE WHICH I ALSO PROVIDED TO THE JEEP DEALER IN MY CITY OF RESIDENCE. HOWEVER, DEALER SAID THAT UNLESS THEY HAVE A SAFETY RECALL OR SOMETHING ELSE FROM CHRYSLER INDICATING THIS AS A SAFETY ISSUE THEY CAN'T DO ANYTHING ABOUT IT FOR ME... FOR SOME UNLUCKY PEOPLE, THE GAS TANK RUPTURING AND CATCHING FIRE WILL BE THE ONLY EVENT THAT MAKES THEM AWARE THAT THIS IS A PROBLEM THAT CHRYSLER, JEEP, MOPAR HAVE NOT PREVIOUSLY REALIZED NOR ADDRESSED...
NHTSA complaint #11016261 — an unverified report by a vehicle owner.
AFTER HAVING THE CHRYSLER JEEP MOPAR PERFORMANCE PART# 77072353AB_FS INSTALLED BY A JEEP DEALER, THERE IS A SERIOUS ISSUE THAT I HAVE DISCOVERED. WITH JEEP VEHICLES THAT HAVE BEEN LIFTED USING THE OEM MOPAR 'JEEP PERFORMANCE PARTS' 4" LIFT KIT PRODUCT, WHEREBY FOLLOWING 'JEEP DEALER PROFESSIONAL INSTALLATION' AND IN CERTAIN DRIVING SCENARIOS, THE REAR PROPELLER SHAFT COMES INTO DIRECT CONTACT WITH BOTH THE VEHICLE'S EVAP TANK ON DRIVER-SIDE AND FUEL TANK ON PASSENGER-SIDE UNDER CERTAIN RAISED FRONT INDEPENDENT RIGHT OR LEFT WHEEL ARTICULATION SCENARIOS AND I HAVE PERSONALLY INCURRED DAMAGE TO THE VEHICLES OEM PROPELLER SHAFT AND BOOT SLEEVE AND THE ADJACENT EVAP TANK AND FUEL TANK ITEMS FROM THE OEM PROPELLER SHAFT MAKING DIRECT CONTACT WITH BOTH THE EVAP AND FUEL TANKS UNDER THE VEHICLE. THIS 4" LIFT KIT IS A MOPAR SOLD AND JEEP DEALER INSTALLED PRODUCT AND THEY REFUSE TO REIMBURSE ME FOR REPLACING THE OEM REAR PROPELLER SHAFT WITH AN AFTER MARKET REAR DRIVE SHAFT THAT THEY RECOMMENDED AND INSTALLED THAT MITIGATES THE ISSUE OF ARTICULATION CONTACT OF THEIR OEM PROPELLER (WHICH IS LARGER IN DIAMETER THAN THE ALTERNATIVE SHAFT REPLACEMENT THEY SUBSEQUENTLY INSTALLED). I HAVE DOCUMENTED PICTURES AND VIDEOS OF THE OEM DRIVE SHAFT HITTING THE ADJACENT ITEMS UNDER THE VEHICLE WHICH I ALSO PROVIDED TO THE JEEP DEALER IN MY CITY OF RESIDENCE. HOWEVER, DEALER SAID THAT UNLESS THEY HAVE A SAFETY RECALL OR SOMETHING ELSE FROM CHRYSLER INDICATING THIS AS A SAFETY ISSUE THEY CAN'T DO ANYTHING ABOUT IT FOR ME... FOR SOME UNLUCKY PEOPLE, THE GAS TANK RUPTURING AND CATCHING FIRE WILL BE THE ONLY EVENT THAT MAKES THEM AWARE THAT THIS IS A PROBLEM THAT CHRYSLER, JEEP, MOPAR HAVE NOT PREVIOUSLY REALIZED NOR ADDRESSED...
NHTSA complaint #11016261 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT THE CLASS 3 TRAILER HITCH UNDERNEATH THE VEHICLE DETACHED WHILE DRIVING 20 MPH. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND USED RATCHET STRAPS TO SUPPORT THE BOTTOM PORTION OF THE HITCH TO RESUME DRIVING. THE CLASS 3 HITCH WAS NOT REPLACED. THE SALESPERSON WHERE THE PRODUCT WAS PURCHASED CALLED THE MANUFACTURER ON THE CONTACT'S BEHALF AND WAS INFORMED THAT THE CLASS 3 HITCH WAS OUT OF ONE YEAR WARRANTY. THE MANUFACTURER COULD ONLY OFFER A PERCENTAGE OFF OF ANOTHER PURCHASE. IN ADDITION, THE MANUFACTURER INFORMED THE SALESPERSON THAT THE HITCH WAS PART OF THE BUMPER; THEREFORE, THE ONE HITCH APPLIED TO BOTH. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
NHTSA complaint #10994041 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V290000 (AIR BAGS), 16V352000 (AIR BAGS), AND 09E044000 (EQUIPMENT); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10937881 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 09E044000 (EQUIPMENT, TRAILER HITCHES), 16V290000 (AIR BAGS), AND 16V352000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10928722 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 09E044000 (EQUIPMENT, TRAILER HITCHES) AND 16V290000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10915388 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 09E044000 (EQUIPMENT, TRAILER HITCHES) AND 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10908518 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 09E044000 (EQUIPMENT, TRAILER HITCHES) AND 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10908518 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09E044000 (EQUIPMENT, TRAILER HITCHES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10808747 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09E044000 (EQUIPMENT, TRAILER HITCHES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10808747 — an unverified report by a vehicle owner.
I PURCHASED A USED JEEP THAT HAD FLOOR MATS THAT I FOUND OUT HAD A SAFETY RECALL THAT STATED THE HOLE THAT IS USED TO HOOK FLOOR MATS TO THE FLOOR BOARD COULD TEAR CAUSING GAS PEDAL TO STICK CAUSING A CRASH. WHEN I CONTACTED THEM THEY TOLD ME THAT THEY WILL ONLY FIX THE ISSUE IF I WAS THE ORIGINAL PURCHASER OF THE FLOOR MAT. THEN IN A FOLLOW UP EMAIL THEY STATED THAT THE WARRANTY ONLY APPLIES TO THE ORIGINAL PURCHASER. THIS IS NOT A WARRANTY ISSUE BUT A SAFETY RECALL BY QUADRATEC ( SEE THEIR RECALL POST ) HTTPS://WWW.QUADRATEC.COM/IMAGES/FLR.PDF I THEN SENT A FOLLOW UP LETTER ASKING THEM IF IN FACT THEY ARE TELLING ME THAT IT IS OKAY TO USE THE PRODUCT OR IF THEY ARE TELLING ME THAT THEY WILL REFUSE TO REPLACE OR REPAIR A SELF DESCRIBED SAFETY RECALL. THIS IS A RECALL ISSUE NOT BEING HONORED BY THE COMPANY QUADRATEC.
NHTSA complaint #10714427 — an unverified report by a vehicle owner.