113 of the
22,900 complaints filed about the Jeep Wrangler
are about the seats —
0% of everything owners reported.
The worst model year for it is 2018.
Noticed Drivers seat back does not move forward to allow back seat egress in the event of a collision. The problem was confirmed by a salesman at the dealership. It has not been inspected by any others. There were no electrical warnings or symptoms only the mechanical failure of the drivers seat back to move forward when trying to gain access to or from the back seat. Only the front passenger seat allows egress from the back seat. This is a safety hazard if the passenger side is blocked in a collision.
NHTSA complaint #11744280 — an unverified report by a vehicle owner.
The defective component is the cable and handle assembly that controls the rear seat’s ability to fold down and lock securely in the upright position. The dealership confirmed the cable was bound but is refusing to repair it under the factory warranty. This is a safety concern because a faulty mechanism may prevent the seat from locking properly. If the seat cannot stay secured in the upright position, a passenger could be thrown forward during a hard stop or collision, and cargo from the rear could strike occupants. The defect compromises the seat’s ability to restrain passengers and maintain structural stability in an accident.
NHTSA complaint #11702767 — an unverified report by a vehicle owner.
1. Both driver and passenger front seat latches that allow seat to fold forward to access rear seats have broken at approximately 70,000 miles. This will be the second time for the driver side to be repaired. It was repaired back in 2018 under warranty when brand new and has now failed. Currently the cost to repair is approximately $500. The replacement parts are made of flimsy plastic that will break again. 2. Head unit for radio display and climate controls failed at approximately 60,000 miles. Not covered by warranty. Paid over $1,500 to replace.
NHTSA complaint #11616949 — an unverified report by a vehicle owner.
Rear Seat Headrest does not stay locked/engaged in the upright position. This could lead to increased risk of head and neck injuries to rear passenger occupants in the event of impact from behind.
NHTSA complaint #11607675 — an unverified report by a vehicle owner.
Drivers seat stuck tight against steering wheel after moving it to let back seat passengers out. Will not move! Totally undriveable! The seat position return broke. I googled the problem and discovered this is a known issue!!! But, there is no recall. Will cost me $800 to repair!
NHTSA complaint #11600976 — an unverified report by a vehicle owner.
I have already had this replaced, at a direct expense to me, due to the concern. Jeep has a Technical Service Bulletin (S2023000009) about the passenger seat. It began as a popping/knocking noise in the butt/inside of the seat. My dealer had to replace the lower seat frame/track completely, based on the concern and the bulletin. Before replacement, the seat was audibly broken, with great concern for the safety of the passenger in the event of a crash. Can this be looked into and why it is not a recall? If a recall, I assume I can be reimbursed for my out of pocket expense. I did not want to wait for a recall, as I was concerned for my passengers' safety, as the inside frame of the seat was broken. The dealer told me since it was just a TSB, and not a recall, it was not covered by Jeep.
NHTSA complaint #11573314 — an unverified report by a vehicle owner.
(1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. There is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.
NHTSA complaint #11561572 — an unverified report by a vehicle owner.
The contact owns a 2021 Jeep Wrangler. The contact stated that the front passenger's side seat failed to lock into position and was sliding back and forth. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to Technical Service Bulletin: 23-021-22 (Front Seat Will Not Unfold and Lock into Position); however, the vehicle was not covered under the Technical Service Bulletin. The failure mileage was approximately 16,000.
NHTSA complaint #11557824 — an unverified report by a vehicle owner.
The driver and passenger seats handle to move seats folding forward and back constantly break. Both have been replaced/repaired at least 2-3 times each for the time I have owned the jeep (2 years).
NHTSA complaint #11518714 — an unverified report by a vehicle owner.
My pulled passenger seat forward to get access to rear seat. When I tried to return the seat to secure position it would not latch in place and plastic and metal parts including a spring fell out onto floor. Now the seat just slides back and forth. If that would have broke with a passenger in the seat they would have been severely injured. My Jeep only has 24747 miles on it. It is out of warranty and the dealer wants $716.34 plus tax to repair it. This is outrageous and very dangerous. This vehicle is designed for of road usage. The seats should be much more durable.
NHTSA complaint #11507421 — an unverified report by a vehicle owner.
While driving on the highway in heavy traffic, the whole highway came to a dead stop which meant I had to slam on my brakes and when I did the rear bench seat flipped forward and threw one of my dogs onto the floor. After getting home I checked the seat and realized that there is no latch to hold the seat in place.
NHTSA complaint #11496723 — an unverified report by a vehicle owner.
passenger seat came unlocked from track and moved freely back and forth in track to stops. when passenger exited vehicle seat back folded forward and would not fold back upright making the seat unusable. the drivers' seat has same mechanical operation as the passenger seat. if this same problem were to occur with the drivers seat this would lead to possible loss of control and or accident. this seat system has weak plastic parts that have been known to fail for some time now without being addressed by the manufacturer.
NHTSA complaint #11488931 — an unverified report by a vehicle owner.
While driving over the summer in 2021 the rear seat latch came seat and seat was thrown forward. One of the kids threw it back in place and didn’t think much of it. Over the next couple of the times the seats were placed down it clasp wouldn’t go down. Then one day a couple months ago the seat was attempted to be put back in place, we noticed that the thin plastic retainer for the pin was broken. Depending how the seat is pushed back in place it locks sometimes and other times does not. This poses a potentially safety hazard. I originally purchased the part to replace it, however since this is a safety lock I reached out to Jeep. Jeep indicated there was no recalls on the part, even though I have seen others will the same complaint. There are several concerns with the latching seat mechanism and if you do not know its broken and the seat gets thrown forward it can be a real painful experience. The Jeep was in for service for the top ripping multiple times and being fixed under warranty. There is anyone that could have broken the latch without telling or knowingincluding us or the dealer. Ultimately it is a ver poor design and a true safety hazard. We believe this matter needs further investigation.
NHTSA complaint #11483758 — an unverified report by a vehicle owner.
The plastic seat position return broke on both sides. The passenger seat is now locked in a forward position and the drivers seat leans backwards. This was addressed TSB 23-020-19 for previous models but the problem continues. This creates a very unsafe condition for the driver and passengers leaving them stranded and harmed if it reclines while driving.
NHTSA complaint #11482743 — an unverified report by a vehicle owner.
the piece that holds the front seats in place (that slides them back and forth) is cheap plastic that breaks very easily. I have a brand new Jeep I cannot drive because the seat slides back and forth without locking into place, the plastic piece that locks it is very thin plastic
NHTSA complaint #11472066 — an unverified report by a vehicle owner.
The contact owns a 2019 Jeep Wrangler. The contact stated that while he was cleaning the vehicle, the front driver’s seat failed to recline. The contact also found an unknown plastic part on the floor in the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side seat frame to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 6,661.
NHTSA complaint #11471300 — an unverified report by a vehicle owner.
The back seat in my vehicle came off it's mounting points and partially exited the back window during a rear end accident. The seat was folded forward at the time so no one could have been sitting in it in that configuration but: - I don't have confidence that in the regular position it would have held in place with passengers , and - If I had the top off the rear seat would have left the vehicle, possibly injuring others around the crash.
NHTSA complaint #11467098 — an unverified report by a vehicle owner.
Both the front drivers side and front passenger side seat belts no longer retract fully. The mechanism and surrounding areas seems to be free of debris. Additionally the airbag light comes on and off when anyone sits in the front passenger seat. I travel in the vehicle alone mostly. The fact that the seat belts and airbag systems are not working properly caused me to call a local dealership about repair and they told me the could not assist for more than a month.
NHTSA complaint #11465858 — an unverified report by a vehicle owner.
Both side seat release levers to let passengers in and out of the back seat keep breaking. Fast Google search online shows it is a wide spread two door issue. This is a major safety issue as it make egress hard making passengers need to climb over center console. In case of a fire this could cause much harm.
NHTSA complaint #11463299 — an unverified report by a vehicle owner.