244 of the
19,038 complaints filed about the Chrysler Town AND Country
are about the equipment —
1% of everything owners reported.
The worst model year for it is 1996.
The contact owns a 2008 Chrysler Town and Country. The contact stated that while driving approximately 65 MPH, the driver’s and passenger’s side curtain and front air bags suddenly deployed. During the failure there was no collision to cause the air bags to deploy. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 11V394000 (Air Bags, Equipment). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 170,160.
NHTSA complaint #11523264 — an unverified report by a vehicle owner.
2008 CHRYSLER TOWN COUNTRY. CONSUMER WRITES IN REGARDS TO SMOKING ENGINE COMPARTMENT, DEFECTIVE A/C AND RAMP DOOR. *LD THE CONSUMER STATED THE VEHICLE'S FAILURES BEGAN WITHIN THE FIRST WEEK OF OWNING IT. WHILE DRIVING , ALL ELECTRICAL POWER SHUT OFF. THE ENGINE WOULD NOT SHUT OFF AND BEGAN TO SMOKE EXCESSIVELY WITH WATER GUSHING FROM THE ENGINE COMPARTMENT. THE HORN RANDOMLY WENT OFF AND WAS DISABLED BY DISCONNECTING THE BATTERY. THE VEHICLE HAS SHUT OFF WHILE DRIVING AND THE STEERING WHEEL LOCKED UP SIMULTANEOUSLY. WHILE ATTEMPTING TO REVERSE OUT OF THE GARAGE, THE VEHICLE WENT FORWARD INSTEAD AND STALLED OUT.
NHTSA complaint #11195130 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER ACTUATOR FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,755.
NHTSA complaint #10823104 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR CONDITIONER WAS ACTIVATED AND THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10818500 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ACCESSORIES POSITION FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000(ELECTRICAL SYSTEM) AND 11V394000 (AIR BAGS, EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. UPDATE 01/15/16 MA UPDATED 02/09/16
NHTSA complaint #10780561 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V394000 (AIR BAGS, EQUIPMENT) AND 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10778785 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR AIR EVAPORATOR FAILED AND THE AIR CONDITIONER WAS LEAKING. THE CONTACT DISCOVERED THAT THE REAR AIR CONDITIONING UNIT FAILED AND BLEW HOT AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AIR CONDITIONER EVAPORATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT PROVIDED.
NHTSA complaint #10761691 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 10V611000 (EQUIPMENT), 11V394000 (AIR BAGS, EQUIPMENT), AND 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10749706 — an unverified report by a vehicle owner.
WHILE DRIVING I HAD ALL COMPUTER SCREENS SHUT DOWN ON ME, MEANING GOING BLANK. MY RADIO TURNED OFF , THE DVD PLAYER SHUT OFF, AS WELL AS MY DRIVER PANEL LIGHTS. THIS IS THE FIRST TIME IT HAS SHUT OFF ON ME, USUALLY WHEN I TURN ON THE VAN EITHER THOSE FUNCTIONS WORK OR THEY DON'T WORK. I ALSO HAVE ISSUES WITH THE TPS, ABS, LIGHTS FLASHING AT ME INCLUDING THE ENGINE LIGHT. IT RANDOMALLY WILL COME ON AND RANDOMALLY GO OFF. CHYSLER TOLD ME FOR $3,000-$4,000 I CAN HAVE THE VAN REWIRED AND HAVE NO VAN FOR ABOUT A MONTH. I CAN NOT AND WILL NOT AFFORD THIS. I HAVE SUMMITED OTHER COMPLAINTS ABOUT THIS VAN INCLUDING THE MODULE RECALL. I DON'T KNOW WHAT TO DO THIS VAN IS A SAFETY HAZARD AND A MONEY PIT.
NHTSA complaint #10747525 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. PRIOR TO THE FUEL ODOR, THE AIR CONDITIONER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE REAR EVAPORATOR CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. MA 10/15/2015
NHTSA complaint #10746420 — an unverified report by a vehicle owner.
PURSUANT TO A RECALL NOTICE I HAVE TRIED IN VAIN NUMEROUS TIMES SINCE JUN 7, 2015 TO GET THE CHRYSLER DEALER KNOWN AS ADAMS OF ANNAPOLIS TO SCHEDULE AN APPOINTMENT . THE REASON TOLD TO ME IS THAT THEY HAVE NOT RECEIVED THE PARTS FROM THE MANUFACTURER AND TO KEEP CHECKING BACK WITH THEM TO SEE IF THE PARTS HAVE ARRIVED. ADAMS WILL NOT TAKE MY PHONE NUMBER TO TELL ME WHEN THE PARTS DO COME IN. MOREOVER, THEY REFUSE TO RETURN MY CALLS WHEN I TRY TO FIND OUT IF THE PARTS HAVE COME IN. THE ONLY WAY I CAN COMMUNICATE WITH THEM IS IF I APPEAR IN PERSON . I HAVE DONE SO TWICE AND CONTINUE TO BE TOLD WHAT I HAVE DESCRIBED ABOVE. I AM A HANDICAPPED PERSON WITH A RAMP VAN AND FIND THIS TOTALLY UNACCEPTABLE WHICH IS WHY I AM FILING THIS COMPLAINT. IN THE MEANTIME, I HAVE HAD THE RAMP SIDE DOOR OPEN WITHOUT ACTIVATING THE FOBIK.
NHTSA complaint #10744747 — an unverified report by a vehicle owner.
WARNING LIGHTS ON BOTH MIRRORS FOR BLIND SPOT DETECTION STAY ON ALWAYS - WITH THE DING DING DING SOUNDS RINGING ON AND OFF - WEATHER DRIVING DOWN THE ROAD OR SITTING STILL PARKED, IF THE CAR IS RUNNING, THE PROBLEM IS THERE. I BELIEVE THIS UNSAFE ISSUE SHOULD BE FIXED BY A RECALL, AS IT IS A PROBLEM THAT IS VERY UNSAFE & DANGEROUS, MANY FOLKS WHOM HAVE PURCHASED THIS VEHICLE ARE EXPERIENCING THE SAME UNSAFE PROBLEM! I PAID FOR THIS FEATURE ON THE VEHICLE, TO ADD SAFETY AND NOW IT IS CAUSING JUST THE OPPOSITE, UNSAFE DRIVING CONDITIONS. THIS REALLY CONCERNS ME, A SAFETY FEATURE FAILING ON ALL THESE CARS AND ESPECIALLY AT SUCH LOW MILEAGE. WITH THIS FEATURE MALFUNCTIONING, IT IS MUCH MORE DANGEROUS THAN TEXTING OR TALKING ON THE PHONE WHILE DRIVING. WHAT IS THE CRITERIA TO GET A RECALL IN PLACE, DO PEOPLE HAVE TO HAVE ACCIDENTS OR DIE TO GET A PROBLEM RECALLED, HOW IS IT DECIDED.
NHTSA complaint #10743291 — an unverified report by a vehicle owner.
NOTICED LOUD GRINDING NOISE COMING FROM FRONT END OF VEHICLE AND VIBRATION IN STEERING WHEEL. NOISE AND VIBRATION INCREASED WITH SPEED. WAS TOLD BOTH FRONT BEARINGS WERE BAD AND NEEDED REPLACEMENT. UNDERSTOOD A RECALL WAS CONDUCTED AND A SERVICE BULLETIN WAS ISSUED FOR THE 2008 TOWN & COUNTRY, BUT CHRYSLER SAID MY VEHICLE WAS NOT AFFECTED, WHICH IS ODD CONSIDERING THE ISSUES IN MY T/C SEEM TO VERY THE VERY ISSUES FOUND WITHIN THE RECALL AND BULLETIN DETAILING REQUIRED REPAIR.
NHTSA complaint #10732597 — an unverified report by a vehicle owner.
THE BLIND SPOT DETECTION SYSTEM STOPPED WORKING. UPON FURTHER INVESTIGATION, IT WAS DETERMINED THAT BOTH SENSORS IN THE REAR QUARTER PANELS AND 1 PLUG NEED TO BE REPLACED. THE RIGHT REAR SENSOR WAS COMPLETED CORRODED THROUGH AND SEPARATED APART. THE PLUG FOR THIS SENSOR IS ALSO MELTED FROM THE CORROSION. THE LEFT REAR SENSOR HAS A LARGE BULGE IN THE PLASTIC FROM OVER HEATING. I CONTACTED THE DEALER AND WAS TOLD THAT THIS IS A KNOWN PROBLEM BUT THERE IS NO RECALL. THE ESTIMATE OVER THE PHONE WAS $3,000.00
NHTSA complaint #10730116 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), 10V235000 (ELECTRICAL SYSTEM), 10V611000 (EQUIPMENT), AND 11V394000 (AIR BAGS, EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10724033 — an unverified report by a vehicle owner.
ALL SAFETY FEATURES SUDDENLY STOPPED WORKING. THE BLIND SPOT MONITORING, REAR CROSS PATH DETECTION, PARK ASSIST, REAR VIEW CAMERA, AND COMPASS ALL STOPPED. I WAS TOLD THIS IS FROM DRIVING THE CAR IN THE WINTER! APPARENTLY, THERE ARE TWO MODULES LOCATED BEHIND THE BUMPER THAT HAVE CORRODED SEVERELY. THE SNOW AND SALT IS THROWN OFF THE TIRES DIRECTLY ON THESE INTEGRATED UNITS THAT ARE NOT SEALED SUFFICIENTLY AND SO THE UNITS CORRODE AND FAIL. THIS IS ABSOLUTELY A DESIGN FAILURE. THESE CRITICAL UNITS THAT RUN ALL SAFETY EQUIPMENT SHOULD NOT BE PLACED SO CARELESSLY AND NOT PROPERLY PROTECTED. PLEASE SEE CHRYSLER RECALLS AND FIXES THIS DESIGN FAILURE. THANK YOU.
NHTSA complaint #10721626 — an unverified report by a vehicle owner.
MY ENGINE TURNS OF WHILE DRIVING DOWN THE ROAD IN TRAFFIC , LOSING ALL POWER.....MY TAILGATE GOES UP AND DOWN RANDOMLY , WHILE PARKED OR DRIVING...CAN'T UNDERSTAND WHY THIS DOESN'T QUALIFY FOR RECALL WHEN 600,000 OTHERS DO . I'M IN THE SAME UNSAFE PREDICAMENT AS THEY ARE..
NHTSA complaint #10704144 — an unverified report by a vehicle owner.
I WAS DRIVING OUR TOWN AND COUNTRY VAN ON THE INTERSTATE AND WAS GOING TO CHANGE LANES TO MY LEFT. THE BLIND SPOT DETECTION DID NOT COME ON TO WARN ME THAT A CAR WAS THERE. ALMOST HIT THE OTHER CAR. THIS HAS HAPPENED MANY TIMES SINCE. ON 9-27-1014 DRIVING OUT OF THE DRIVEWAY AT OUR HOUSE THE BLIND SPOT DETECTION DID NOT PICK UP THE GARBAGE CAN ON THE SIDE OF THE DRIVE AND HIT THE CAN CAUSING $ 361.53 OF DAMAGE. TOLD CHRYSLER BUT THEY SAID NO RECALLS FOR THIS. NOW THE BLIND SPOT SYSTEM IS NOT WORKING AT ALL AND THE DASH IS DINGING ALL THE TIME. I SEE THERE WAS A RECALL FOR A 2009 TOWN AND COUNTRY VAN FOR THIS PROBLEM NO. J01. MANY PEOPLE ARE COMPLAINING ON THE INTERNET ABOUT THIS FIX COSTING $ 2,000 AT THE DEALER. SEEMS THERE SHOULD BE A RECALL FOR THIS 2012 VAN AS SAFETY HAS BEEN LOST AND CRASHES ARE EXPECTED TO HAPPEN.
NHTSA complaint #10693594 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. IN ADDITION, THE CONTACT STATED THAT THE LOCKING DEVICE FAILED TO HOLD THE WHEELCHAIR IN PLACE INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND THE CIRCUIT BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.
NHTSA complaint #10689534 — an unverified report by a vehicle owner.
BLIND SPOT MONITORING SYSTEM ILLUMINATES CONSTANTLY. SYSTEM HAS FAILED AND CAN NOT DETECT VEHICLES IN THE BLIND SPOT. UNABLE TO TURN OFF SYSTEM UNLESS PAYING FOR COSTLY REPAIR. LIGHTS AND CHIMES ARE DISTRACTING TO THE DRIVER AND COULD RESULT IN UNNECESSARY AVOIDANCE MANEUVERS.
NHTSA complaint #10676550 — an unverified report by a vehicle owner.