201 of the
19,038 complaints filed about the Chrysler Town AND Country
are about the seat belts —
1% of everything owners reported.
The worst model year for it is 2001.
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at 45 MPH, she crashed into the rear of a stopped Tesla, which crashed into another unknown vehicle. The floor air bag deployed and struck her knees. The driver's side air bag deployed. The passenger-side airbag deployed backward and struck the front windshield. No warning lights illuminated. The driver's side seat belt fractured. The passenger side seat belt was locked in its original position. The contact was able to continue to drive. A police report was filed. There were no reported fires. The contact sustained bruises to her chest and knees, but medical attention was not provided. The local dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 84,135.
NHTSA complaint #11668520 — an unverified report by a vehicle owner.
On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly examined after the accident. The car was a rental vehicle and my family was out of state on vacation. Due to the severe injury of my daughter I believe that the airbags failed.
NHTSA complaint #11537527 — an unverified report by a vehicle owner.
Since I bought this vehicle from A from a used dealer as is, the passenger restraint indicator on the dashboard comes on and off, the tire pressure warning indicator, even after proper inflation will not turn off and the passenger head restraint popped out forward almost a year ago.
NHTSA complaint #11507725 — an unverified report by a vehicle owner.
Last month when driving my van started to stall when driving came to a stop at a light and the engine jerked, light turned green started to drive and it wouldn't go over 30 then all of a sudden it speeded up and the started making a weird sound pulled, off into a parking lot wasn't able to get it all the way in a parking spot. Called to have it towed. The transmission blew and it only has 65,000 miles. That cost me alot to get a transmission. Now the seatbelt on drivers side will not lock into place. Which I don't know what to do with that because you have to wear a seatbelt. When I bought this van brand new I had a lot of electrical issues kept taking it to the dealer they could never find anything. Lights would dim when driving, they was suppose to hook a machine up to it and it would register what was going on, this was requested by Chrysler when I couldn't get anywhere with the dealer ship. Chrysler set it up I go to the dealer and they don't have that equipment so they said they couldn't do anything, called Chrysler back told them was suppose to hear from someone never did. I feel this van is a death trap. The side doors act like they don't want to close at times. I have kept up on regular maintenance on the van. I just feel that when you pay $30,000.00 for a vehicle and take care of it things should last longer. I know it's 7 years old but low mileage and taken care of.
NHTSA complaint #11495364 — an unverified report by a vehicle owner.
The contact owns a 2016 Chrysler Town and Country. The contact stated that while attempting to strap the car seat into the 3rd row seat belt, the buckle failed to attach. The contact stated that an internal piece was missing. The dealer was notified of the failure and the contact was informed that there was no recall on the VIN and there was no warranty on the vehicle. The contact was advised to purchase the parts for the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000
NHTSA complaint #11486973 — an unverified report by a vehicle owner.
SEAT BELT FASTNER IS COMING APART ON DRIVERS SIDE. NOT ALLOWING FOR SMOOTH BUCKLING. THE SEAT BELT HOLDER IS COMING APART AND MUST BE SNAPPED BACK TOGETHER IN ORDER FOR SEAT BELT TO SECURELY FIT. IT OFTEN TIMES DOES THIS DAILY.
NHTSA complaint #11485825 — an unverified report by a vehicle owner.
When driving my van it will chug going up hills or faster then 25mph like the transmission is slipping. The seat belt light will appear and say it's not connected when driving have to keep pushing seat belt in to get it to stop saying driver seat belt unbuckled.
NHTSA complaint #11460288 — an unverified report by a vehicle owner.
Driver side front seatbelt will not latch 8 out of 10 attempts. Once it does latch it will unlatch on its own while driving the vehicle. Driver safety is at risk if the seatbelt does not perform properly during an accident. The vehicle is being scheduled for service at the Chrysler dealer within the week.
NHTSA complaint #11455365 — an unverified report by a vehicle owner.
Was rearended by an 18 wheeler doing 55 mph I was stopped waiting for oncoming traffic to pass so I could turn left. He never braked. The van was pushed 200feet before it began to roll into trees. None of the airbags were deployed nor did the seatbelts lock. All 3 people were injured.
NHTSA complaint #11441679 — an unverified report by a vehicle owner.
The contact owns a 2014 Chrysler Town and Country. The contact stated that the third-row passenger’s and driver’s side seat belts were not sitting across the passenger's chest correctly. The seat belts were mounted from the front of the seat rather than mounted from behind the seat. The dealer inspected the third-row seat belts and was unable adjust the seat belts. The manufacturer was made aware of the failure. The failure mileage was 118,861.
NHTSA complaint #11420087 — an unverified report by a vehicle owner.
DRIVER'S SEAT BELT THAT IS ANCHORED TO THE SEAT (OR CAR FRAME?) ON THE LEFT SIDE OF DRIVER CAME OUT WHEN DRIVER TURNED TO LOOK OVER SHOULDER. THE SEAT BELT IS INTACT BUT WHATEVER ANCHORS IT TO THE CAR SOMEHOW RELEASED THE SEAT BELT. THE VEHICLE WAS IN MOTION AND ON A CITY STREET AT THE TIME.
NHTSA complaint #11397416 — an unverified report by a vehicle owner.
PASSENGER SIDE HEADREST EXPLODED WHILE DRIVING (ON A PAVED ROAD IN FLORIDA) FOR NO REASON. COULD HAVE BEEN EXTREMELY BAD OR FATAL IF THEIR WAS A PASSENGER SETTING IN THE SEAT.
NHTSA complaint #11344207 — an unverified report by a vehicle owner.
THE UPHOLSTERY STITCHING ON THE THIRD ROW SEATS CAME LOOSE CAUSING THE SEAT BELT BUCKLES TO COME LOOSE. THE UPHOLSTERY STITCHING DIDN'T UNRAVEL BECAUSE THERE ARE NO LOOSE THREADS BUT RATHER SEEMED TO DISSOLVE.
NHTSA complaint #11310743 — an unverified report by a vehicle owner.
WHILE THE VEHICLE WAS IN MOTION, THE BUCKLED SEAT BELT ON THE PASSENGER SIDE THIRD ROW SEATING LOCKED IN PLACE AS MY AUTISTIC GRANDSON WRAPPED IT AROUND HIS NECK. I LOOKED IN THE REAR VIEW MIRROR, PULLED TO THE SIDE OF THE ROAD WHICH LUCKILY HAPPENED TO BE A TOYOTA DEALERSHIP. THE EMPLOYEES IN THE SHOP COULD NOT UNBUCKLE THE BELT AND AS MY GRANDSON WAS ALREADY TURNING BLUE THEY HAD TO CUT THE BELT FREE FROM HIM. HE WAS LEFT WITH BRUISING AROUND THE NECK BUT HAD I NOT SEEN HIM IN TIME I FEEL HE WOULD HAVE BEEN STRANGLED TO DEATH. THESE LONG BELTS FROM THE UPPER PART OF THE VEHICLE ARE A HAZARD FOR CHILDREN.*DT*JB*DT
NHTSA complaint #11271603 — an unverified report by a vehicle owner.
THE SEAT BELT RELEASE IS STICKING AND WON'T CLAMP THE SEAT BELT. ENGINE HAD A SLIGHT TICK WHEN PURCHASED AN TUCKING HAS BECAME WORST. ELECTRICAL DVD IS SHORT AND WON'T OPERATE. SIDE PANEL ON VAN AND MODERN LIKE MINE MISSING.
NHTSA complaint #11269571 — an unverified report by a vehicle owner.
THIRD ROW MIDDLE SEATBELT DOES NOT ENGAGE RATCHETING LOCKING MECHANISM TO PROPERLY PROTECT PASSENGERS MAKING IT UNSAFE FOR CARSEATS AND PASSENGERS ALIKE.
NHTSA complaint #11266479 — an unverified report by a vehicle owner.
AIRBAG DASH SIGNAL INTERMITTENTLY ILLUMINATES. IT SEEMS TO BE RELATED TO A SENSOR IN THE DRIVER SEATBELT. WAS GIVEN AN ESTIMATE OF $375. IT CHIMES WHEN I TURN THE WHEEL. I'M NOT CONFIDENT THAT THE AIRBAG WILL SAFELY DEPLOY IF IN AN ACCIDENT
NHTSA complaint #11266534 — an unverified report by a vehicle owner.
TWICE THIS YEAR, AIR BAG INDICATOR ILLUMINATED ON DASHBOARD. IN JANUARY, THE PASSENGER SIDE SEATBELT ASSEMBLY NEEDED TO BE REPLACED. NOW IN SEPT, THE AIRBAG INDICATOR CAME ON AGAIN. THIS TIME THE SEATBELT AND WIRING ASSEMBLY NEEDS REPLACED ON THE DRIVER SIDE. THE REPAIRS TO THESE SAFETY FEATURES ARE COSTING >$1200 THIS YEAR. THE VEHICLE IS 5 YEARS OLD.
NHTSA complaint #11253421 — an unverified report by a vehicle owner.
I WAS REAR ENDED ON JUNE 8, 2019 WITH MY 3 SMALL GRANDCHILDREN WITH ME. THE TWO IN THE 3RD ROW SEAT WERE IN BOOSTER SEATS PROPERLY INSTALLED. THE REAR END COLLISION WAS HARD ENOUGH TO TOTAL MY CAR AND THE CAR THAT HIT ME. THE SEATBELTS DID NOT LOCK IN THE CRASH AND THE 2ND ROW BELTS DO NOT LOCK EITHER. I THINK CHRYSLER SHOULD RECALL THESE SEAT BELTS IN AT LEAST THE 2007 CHRYSLER TOWN AND COUNTRY. WE WERE STATIONARY ON A CITY STREET IN OMAHA, NE.
NHTSA complaint #11221350 — an unverified report by a vehicle owner.