218 of the
19,038 complaints filed about the Chrysler Town AND Country
are about the tires —
1% of everything owners reported.
The worst model year for it is 2008.
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at unknown speeds, the TPMS indicator light was turning on and off. The contact stated that the failure was related to NHTSA Campaign Number: 14V632000 (Tires). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 128,000.
NHTSA complaint #11619826 — an unverified report by a vehicle owner.
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at unknown speeds, the TPMS indicator light was turning on and off. The contact stated that the failure was related to NHTSA Campaign Number: 14V632000 (Tires). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 128,000.
NHTSA complaint #11619826 — an unverified report by a vehicle owner.
The contact owns a 2014 Chrysler Town and Country. The contact stated that the TPMS warning light was illuminated and when the tires were rotated, the passenger’s side rear sensors could not be located, failing to identify a low tire pressure failure. The dealer was contact and stated the failure was outside the warranty window and the recall. The contact referenced NHTSA Campaign Number: 14V632000 (Tires) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 119,000.
NHTSA complaint #11575731 — an unverified report by a vehicle owner.
The contact owns a 2014 Chrysler Town and Country. The contact stated that the TPMS warning light was illuminated and when the tires were rotated, the passenger’s side rear sensors could not be located, failing to identify a low tire pressure failure. The dealer was contact and stated the failure was outside the warranty window and the recall. The contact referenced NHTSA Campaign Number: 14V632000 (Tires) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 119,000.
NHTSA complaint #11575731 — an unverified report by a vehicle owner.
The contact owns a 2009 Chrysler Town and Country. The contact stated that the TPMS warning light was illuminated, indicating that both front driver's side tire and the front passenger's side tire were underinflated; however, upon taking the vehicle to an independent mechanic, the contact was informed that the tire pressure for both tires were correct. The contact stated that the failure had been reoccurring. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 144,000.
NHTSA complaint #11458006 — an unverified report by a vehicle owner.
WE PURCHASED A SET OF 4 NEW TIRES ONLINE WITH MANUF. WARRANTEE. HAD THEM INSTALLED. EXACTLY A WEEK LATER THE BACK PASSENGER SIDE BLEW WHILE DRIVING TO PICK MY DAUGHTER FROM SCHOOL(ON THE SIDE NOT TREAD OF TIRE.) CALLED HANKOOK . ITHEY ASKED ME TO GO TO TIRESPLUS TO HAVE IT INSPECTED AND REPLACEMENT DONE. THE TIRE PLACE PUT THE NEW TIRE ON AND CHARGED ME. THEY STATED CALLED HANKOOK AND PUT THE CASE NUMBER IN BUT DID NOT AGREE TO SEND THE BROKEN TIRE IN WITH THIER DISTRIBUTOR TO HANKOOK SO THAT THEY COULD DO A REFUND OR REPLACEMENT. I SPENT HOURS ON THE PHONE BACK AND FORTH. I NEEDED A CAR SO I PAID AND LEFT. I STILL KEPT CALLING AND HANKOOK STATED THAT THEY COULD NOT REFUND ME. THAT THEY NEEDED THE TIRES PLUS PLACE TO RETURN THE TIRE, THEY WOULD PAY THEM AND THE TIRES PLUS HAD TO PAY ME. THE TIRES PLUS STATED THAT THEY WOULD NOT DO THAT AND THAT THEY DO NOT HAVE HANKOOK DISTRIBUTORS, EVEN THOUGH I WAS SENT TO THEM. THESE WERE BRAND NEW TIRES LESS THAN A WEEK INSTALLED. I AM NOW WORRIED THAT THE OTHER 3 MAY BE DEFECTIVE AND I HAVE ALREADY SPENT OVER MY BUGET ON THIS ISSUE. I SPOKE TO JD AT HANKOOK 615-432-0700 WHO SAID SHE WOULD TALK TO HER SUPERVISOR. I HAVE NOT HEARD BACK. I WILL EMAIL THEM A COPY OF PAYMENT PROOF AND PHOTOS OF THE TIRES. BUT SHE STATED THAT IF TIRES PLS WAS NOT SENDING THE TIRE, THEY COULD NOT REFUND ME. THE COMPANY THAT THEIR REPRESENTATIVE YOCELYN-TOLD ME TO GO TO---WILL NOT SEND THEM THE TIRE ,SO I DONT GET MY MONEY BACK. AND IM NOW CONCERNED ABOUT THE OTHER TIRES ALSO.
NHTSA complaint #11449482 — an unverified report by a vehicle owner.
During highway travel noticed vibration in steering wheel. inspected tires and noticed tire GOODYEAR VIVA3 225/65R17 (PJ2Y LDHR) shows side belt bubble. Concerned that tire may ruptured during highspeed travel. Request NTSB review manufacturers design for sidewall construction and or broadcast recall on tire type with deficiency sidewall concerns.
NHTSA complaint #11445179 — an unverified report by a vehicle owner.
The contact owns a 2008 Chrysler Town & Country equipped with Mastercraft tires, Tire Line: Stratus AS, Tire Size: 225/65/R16, DOT Number: U942F35. The contact state the sidewall separation caused a blowout of the rear driver’s side tire. The contact stated the tow truck driver informed her that the front driver’s side tire also had sidewall separation. The contact towed the vehicle to the tire shop and had to the front and rear driver side tires replaced. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 123,940.
NHTSA complaint #11420811 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH BF GOODRICH ADVANTAGE TA RADIAL TIRES, SIZE: 225/65R16 (NA). WHILE DRIVING APPROXIMATELY 75 MPH, THE REAR DRIVER'S SIDE TIRE EXPERIENCED A BLOWOUT. THE ALUMINUM VALVE STEM DETACHED FROM THE TIRE AND THE LUG NUTS WERE SEVERELY CORRODED. THE CONTACT STATED THAT THE REMAINING THREE TIRES WERE SUBJECT TO SEVERE CRACKING ON THE SIDEWALLS AND THERE WERE RUBBER FRAGMENTS FROM THE REAR DRIVER'S SIDE TIRE AT THE TIME OF THE BLOWOUT. A HIGHWAY HELPER WAS CONTACTED TO REPLACE THE TIRE WITH THE SPARE LOCATED UNDERNEATH THE VEHICLE. HASTINGS CHRYSLER CENTER (2980 HIGHWAY 61 SOUTH, HASTINGS, MINNESOTA 55033, (651) 437-5200) WAS MADE AWARE OF THE FAILURE AND REPLACED THE TIRE VALVE SENSOR. IT WAS DETERMINED THAT SEVERE LUG NUT CORROSION WAS EVIDENT IN ALL OF THE TIRES. THE CONTACT STATED THAT ALL FOUR TIRES WERE OEM EQUIPMENT PURCHASED ON JANUARY 4, 2011. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE TIRE FAILURE MILEAGE WAS 14,000.
NHTSA complaint #11132104 — an unverified report by a vehicle owner.
2014 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE SHAKING VIOLENTLY, UNINTENDED ACCELERATION AND SLOW SHIFTING. *LD THE CONSUMER STATED THE PASSENGER TIRE SENSOR CORRODED AND CAUSED THE TIRE TO BLOW OUT. THE VEHICLE RASHED INTO A NEIGHBOR'S CAR.
NHTSA complaint #11032428 — an unverified report by a vehicle owner.
WE PURCHASED NEW TIRES FOR THE FRONT OF OUR 2013 CHRYSLER TOWN & COUNTRY ON 9/29/17 FROM TIRES PLUS IN STILLWATER, MN. ON 10/10/17, JUST 11 DAYS LATER, WHILE DRIVING 55 MPH ON A SMOOTH, CLEAR HIGHWAY, THE FRONT RIGHT TIRE BLEW UP, CAUSING A HORRIFIC CRASH. THERE WAS A LOUD EXPLOSION, THE CAR VEERED OUT OF CONTROL, MY HUSBAND FOUGHT THE WHEEL AS IT SKIDDED ALONG THE GRAVEL VERGE. WE WERE ON 2 WHEELS, ABOUT TO FLIP, WHEN WE HIT A PAVED DRIVEWAY, WHICH SWUNG THE VAN AROUND FULL FORCE DOWN A DITCH INTO A PINE GROVE. AIRBAGS DEPLOYED, WE SUSTAINED MINOR INJURIES (ALTHOUGH IT TURNS OUT THEY AREN'T SO MINOR AFTER ALL) THANKS TO SAFETY CONSTRUCTION IN THE CAR AND OUR SEAT BELTS. THE VAN WAS TOTALED. WITNESSES, THE SHERIFF, THE WRECKER DRIVERS (IT TOOK 2), AND (LATER) OUR MECHANIC AGREED THAT THE FRONT RIGHT TIRE HAD SEPARATED FROM THE RIM SUDDENLY, (HENCE THE EXPLOSION SOUND) AND WAS CLEARLY THE CAUSE OF THE ACCIDENT. WE WERE 200 MILES FROM HOME AND NEEDED A HOTEL, HOSPITAL VISITS, AND A NEW CAR. RESIDUAL INJURIES ARE MINOR BUT IMPAIR OUR DAILY LIVES: WRENCHED SHOULDERS, PERSISTENT BRUISING, PTSD, AND THE TIME AND COST OF BORROWING MONEY TO GET A REPLACEMENT CAR. ATTORNEYS AREN'T INTERESTED IN THE CASE BECAUSE OUR INJURIES AREN'T PROFITABLE ENOUGH FOR THEM, BUT THIS IS A SITUATION WHERE THE PRODUCT FAILED, AND OUR LIVES THREATENED. IF WE HADN'T HIT THAT DRIVEWAY, OR SEAT BELTS AND STRUCTURAL PROTECTIONS, WE'D HAVE ROLLED AND DIED. THE TIRE WAS CLEARLY THE CAUSE. THE TIRE WAS A FIRESTONE DESTINATION LE2 P-METRIC BL 225/65R17 102 BRAND NEW (ABOUT 300 MILES ON THE TIRE) DOT# W22YDE40617
NHTSA complaint #11054462 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ALUMINUM VALVE TIRE PRESSURE SENSOR ILLUMINATED, THE CONTACT HEARD AN ABNORMAL NOISE AND THE REAR PASSENGER TIRE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALUMINUM STEM VALVE NEEDED TO BE REPLACED. IN ADDITION, THE FRONT AND REAR PASSENGER SIDE VALVES FAILED AND WERE REPLACED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10971732 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 225/55R17 (NA). WHILE ATTEMPTING TO ENTER THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TREAD WAS SEPARATED ON THE TIRE, AND THE OTHER TIRES WERE EXHIBITING THE SAME FAILURE. THE TIRES WERE REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 105,932 AND THE TIRE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10909975 — an unverified report by a vehicle owner.
FIRESTONE TIRES P225/65R17, 4 TIRES ON A 2008 CHRYSLER TOWN AND COUNTRY SUBN GY [XXX] [XXX] --I HAVE HAD TO TIRES BLOW OUT IN 2 MONTHS. THE TIRES WERE FAIRLY NEW - THREADS LOOKED GOOD. ONE BLOW OUT WAS AT A LOW SPEED, BUT IT WAS EXPLOSIVE, AND THE OTHER WAS IN THE DIAMOND LANE OF THE LIE AT ABOUT 55 MPH. FIRST TIME THE TIRE WAS REPLACED. THE SECOND TIME THAT TIRE AND REMAINING TWO OTHER FIRESTONE TIRES WERE REPLACED. IN THE VEHICLE WERE MY HUSBAND, (DRIVER) MYSELF (PASSENGER SEAT) MY SON 13 Y/O AND MY MOTHER 87 Y/O IN BACK SEAT. OTHER THAN A SHOCK AT THE SOUND AND VIBRATION AND THEN THE FEAR OF CROSSING OVER TO THE SHOULDER FROM THE LIE HOV LANE (ACROSS THREE LANES OF TRAFFIC). IT APPEARS WE ARE ALL FINE. AS THIS WAS THE 2ND TIME THIS OCCURRED IN 2 MONTHS TIME, A BLOW OUT OF THIS TIRE SIZE AND MAKE, AND WE WERE EXTREMELY LUCKY NOT TO BE INJURED OR INJURE ANYONE ELSE AS THE RUBBER BLEW OFF THE TIRE I - SIMILAR TO A RETREADED TRUCK TIRE - I AM COMPELLED TO REPORT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10909639 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TPMS WARNING LIGHT RANDOMLY FLASHED AND THEN REMAINED ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSED. THE DEALER WAS NOTIFIED OF THE FAILURE BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
NHTSA complaint #10883928 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED. THE VEHICLE WAS RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #10871842 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WITHIN LESS THAN A MONTH OF OWNING THE VEHICLE, THE TPMS WARNING LIGHT RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE SENSOR WAS RESET MORE THAN TWICE, BUT THE DEALER WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES AND PROVIDED NO PERMANENT SOLUTION. THE VEHICLE WAS NOT REPAIRED AND THE TPMS WARNING LIGHT CONTINUED TO FLASH. THE FAILURE MILEAGE WAS 1,000.
NHTSA complaint #10855331 — an unverified report by a vehicle owner.
2005 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE PRESSURE MONITORING SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THERE WAS AN ISSUE WITH THE SENSOR AND VALVE CAP.
NHTSA complaint #10851614 — an unverified report by a vehicle owner.
2005 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE PRESSURE MONITORING SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THERE WAS AN ISSUE WITH THE SENSOR AND VALVE CAP.
NHTSA complaint #10851614 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED THAT THE VALVE COVER CAP ON THE FRONT DRIVER SIDE TIRE WAS MISSING. IN ADDITION, THE VALVE STEM FRACTURED FROM THE TIRE AND CAUSED THE AIR TO REMOVE FROM THE TIRE RAPIDLY. THE CONTACT HAD TO PLACE THE SPARE TIRE ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10850175 — an unverified report by a vehicle owner.