FaultScore

Chrysler 300 vs Chevrolet Impala

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chrysler 300 Chevrolet Impala
Complaints on file 6,476 15,232
Model years covered 1970–2023 1963–2020
Worst model year 2005 2000
Best model year 2021 1994
Crashes reported 355 932
Fires reported 191 477
Injuries reported 207 631
Deaths reported 9 7
Most complained-about part Electrical System Electrical System
Share of complaints involving harm 11.8% 13.4%

Chrysler 300 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 1,496 23.1%
Airbags 1,168 18.0%
Engine & Cooling 641 9.9%
Brakes 230 3.6%
Steering 211 3.3%

Chevrolet Impala by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 3,503 23.0%
Engine & Cooling 1,960 12.9%
Steering 1,227 8.1%
Brakes 975 6.4%
Airbags 963 6.3%
Lights 737 4.8%