Chrysler Concorde vs Toyota Highlander

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chrysler Concorde	Toyota Highlander
Complaints on file	2,991	7,196
Model years covered	1993–2004	1997–2026
Worst model year	1999	2021
Best model year	2001	2025
Crashes reported	182	704
Fires reported	54	88
Injuries reported	130	384
Deaths reported	4	10
Most complained-about part	Engine & Cooling	Transmission & Drivetrain
Share of complaints involving harm	12.4%	16.5%

Chrysler Concorde by year

463 484 330 236 189 213 422 364 112 72 40 66

93 94 95 96 97 98 99 00 01 02 03 04

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 763 25.5%

Transmission & Drivetrain 264 8.8%

Steering 255 8.5%

Brakes 232 7.8%

Fuel & Propulsion 217 7.3%

Electrical System 171 5.7%

Body & Structure 139 4.6%

Suspension 133 4.4%

Toyota Highlander by year

1 1 158 335 316 337 289 348 159 502 178 272 229 230 282 162 254 138 371 357 633 372 638 320 238 59 13 4

97 98 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 1,021 14.2%

Brakes 753 10.5%

Engine & Cooling 718 10.0%

Electrical System 627 8.7%

Other & Unspecified 615 8.5%

Windows, Mirrors & Wipers 531 7.4%

Body & Structure 453 6.3%

Acceleration & Cruise Control 447 6.2%