300 of the
22,900 complaints filed about the Jeep Wrangler
are about the seat belts —
1% of everything owners reported.
The worst model year for it is 1997.
I was driving through a parking lot, I made a left turn and the airbag light lit up on the dashboard.Then, a chime sounded, like a low fuel chime or door open chime. I turned off the jeep and went inside the store, I then returned to my jeep, started it back up, and drove home. Every time I’m at a low speed, and make a left turn, that same chime sound starts to chime and the airbag light flickers. A scan detected the following: B1B06(1/3)Active B1CDC(3/3)Stored B1B56(2/3)Stored I checked for a recall, but can not find anything helpful.
NHTSA complaint #11692823 — an unverified report by a vehicle owner.
I have brought my vehicle in for 3 time for the dealership to take a look at Europe messages I have received. It is currently with them right now.as the start stop function is now not working. This happened while in the dealers possession and was working normally prior to me being it into the dealership. They said they repaired a vacuum leak. After the apportionment I noticed the start stop function wasn’t working and it said battery charging. I took my vehicle on a long drive to charge the auxiliary battery, but nothing changed. I brought the car back to the dealership and they are now saying they are not responsible as a battery can drain at any time. I have asked for dates on their OBD scans but they either do not have them or are unwilling to provide them to me. I asked what systems the auxiliary battery affects other than the start stop function. They told me seat belts, dash lighting and obviously emission because the vehicle will not start and stop the way it is supposed to, and continues to run while sitting at a light or stopped in traffic. I am currently waiting on results regarding the start stop function.
NHTSA complaint #11684684 — an unverified report by a vehicle owner.
The front passenger seatbelt wasn’t working properly and we noticed the belt was frayed so we ordered a new one from car parts direct. Today while taking the old belt out we noticed that the seatbelt unit itself wasn’t bolted into the jeep. It was bolted off to the side causing it to be crooked which is why the belt frayed because the entire unit was not in properly. The bolt that should be holding it in is still in the jeep yet the seatbelt unit came out very easily and you can clearly see where the bolt was sitting. I will include photos.
NHTSA complaint #11674758 — an unverified report by a vehicle owner.
From the moment I drove off the lot, I encountered problems. The battery light came on immediately, requiring a replacement within weeks. I returned to the original CarMax location for this service. However, this was only the beginning. Over time, I discovered the following: The driver seatbelt was not functioning properly The right rear passenger seatbelt buckle was completely missing The filters were filthy and had not been cleaned or replaced in well over a year, according to a trusted mechanic The engine may now require replacement at just 38,000 miles When I called CarMax to report the missing seatbelt buckle, I was incorrectly told that my vehicle was not under warranty. This was untrue — I was well within the warranty period at the time. Despite this, I was ignored, and the safety concern received no follow-up or correction. This points to either a falsified or negligent vehicle inspection at the time of sale. Your "125+ point inspection" failed to catch multiple clear safety hazards and wear issues — or worse, they were deliberately overlooked. What’s most disturbing is that I only discovered the missing seatbelt after my sister drove the vehicle with my [XXX] and [XXX] nephews in the backseat. One child had to sit in the middle because the rear right buckle was completely missing. That realization — that I unknowingly placed children at risk in a vehicle that your team labeled "safe" — is devastating. Now I’m being told that the engine may be failing — and it hasn’t even hit 40,000 miles. I was recently asked by the Southlake service team to provide oil change records, which I am willing to share. But let’s be clear: An oil change receipt does not explain why a newer engine is failing at this mileage — unless something much deeper is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11674109 — an unverified report by a vehicle owner.
I received a safety warning about my air bags specifically via my Jeep app on my iPhone about 1 1/2 hours after I had been rear-ended in a motor vehicle accident. The rear-end impact pushed me into a van in front of me. The safety notice notified me to take my 2022 Jeep in to have the air bags checked. There were no prior warnings. I am concerned as to whether or not the air bags should have employed upon impact. My seatbelt did totally lock into place after impact, but the air bags did not activate. My vehicle is currently still being repaired at a collision service, per the direction of my auto insurance carrier.
NHTSA complaint #11656294 — an unverified report by a vehicle owner.
My seat belt is always loose and i have to jam it back in place all the time. I noticed an oil spot on the floor of my garage and it looks like it's the oil cooler housing that is bad. Both of these items are recalled but my vin shows It's not.
NHTSA complaint #11638433 — an unverified report by a vehicle owner.
The contact owns a 2011 Jeep Wrangler. The contact stated that occasionally while driving at various speeds, the air bags warning light illuminated. In addition, the seat belt warning light would illuminate while driving downhill. The check engine warning light illuminated on the day the vehicle was purchased. The contact scanned the vehicle with an OBD2 scanner and retrieved a code that the battery might have been disconnected. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
NHTSA complaint #11623170 — an unverified report by a vehicle owner.
The first time this happened I was in Maryland, while reversing out of a parking spot onto [XXX] , the Jeep just shut off, just before that every light on the panel went off and the ABS, Powertrain just to name a few failed. I was stuck 3/4 out of the spot when the shutdown occurred, the steering wheel locked, gear shift wouldn’t move and when I tried to press the brake it wouldn’t go down. I had to hit the ignition to reset it while out in oncoming traffic, after 2 attempts, I was able to get it started and shift into park, then drive and then pull in. During this time the check engine light was on. When I returned to NH I took it to the dealership ( Bonneville & son) they had it for nearly 2 weeks, determined it was the alternator output. They ordered a new one but due to a sku error in jeeps system, it was the wrong part, so they had it an additional 4 days. Today [XXX], I was pulling Symmes Dr to park at the park and ride in Londonderry. While going around a curve, the jeep did the same thing and just shut off at 32mph. Steering wheel locked up, everything went dark on all screens, I could not brake or accelerate. There was no space on the side of the road, there was a line of 3 cars on the opposite lane and there was a tractor trailer in my rearview mirror shuttering. He was able to stop at an angle but was stopped less than 4 feet from my rear bumper. When I saw it in the mirror, I thought that was it. I was almost killed today due to jeeps complacency. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11597746 — an unverified report by a vehicle owner.
The passenger seatbelt locking mechanism is stuck and won't release, rendering the seatbelt unusable. When attempting to release the seatbelt, it locks and tightens, potentially choking the passenger. The dealership is unwilling to fix the issue for less than $1000.
NHTSA complaint #11587239 — an unverified report by a vehicle owner.
The contact owns a 2019 Jeep Wrangler. The contact stated that while her daughter was driving at an unknown speed, she fell asleep while driving the vehicle collided with a mailbox, rolled over, and crashed into a tree where the vehicle came to a stop. The contact stated that only one air bag was deployed and the seat belt released her during the collision. The contact's daughter sustained face, arms, side, back side, and leg injuries. Medical attention was required. A police report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
NHTSA complaint #11585509 — an unverified report by a vehicle owner.
During a high-speed collision/accident the vehicle had a high speed impact and rolled several times during the accident. The airbag system did not deploy as it should have the airbags in the seats for the sides, and the back did not deploy the driver of the vehicle myself was injured severely and ejected from the vehicle due to the airbags, not deploying, I sustained multiple injuries the only airbag that deployed was from the steering wheel which cause multiple rib fractures, and no other airbags were deployed The drivers seatbelt was locked, and could not be removed, unable to open the seatbelts.
NHTSA complaint #11583812 — an unverified report by a vehicle owner.
The seatbelt retractor did NOT work on my driver seatbelt. I almost got into an accident and the seatbelt never tightened across my chest. I hurt my wrist in the process by being pushed into my steering wheel. There is already a recall on this exact part for SOME Jeep Wranglers manufactured in 2019, but mine did not fall into the active recall. Clearly it should be.
NHTSA complaint #11581106 — an unverified report by a vehicle owner.
The front seat belt retractors do not lock as intended to prevent increased risk of injury in the event of a car crash Jeep wobbles when hit a bump on highway going 50+ mph (no customization or modifications)
NHTSA complaint #11574313 — an unverified report by a vehicle owner.
The electrical connection in the seatbelt breaks causing the airbag and seatbelt light to constantly illuminate not knowing if the break would cause the airbags from deploying
NHTSA complaint #11565351 — an unverified report by a vehicle owner.
The clutch. I was driving down the freeway and the clutch went out. Yes, Champion Jeep Dodge confirm the clutch system went out. Yes, I was told they do not cover the clutch. There was no one he signed symptoms or problems. I did take it back to AutoNation on 2 other occasion complaining about the brakes and the emergency. I have had this vehicle less than 7 months and had nothing but problems. I paid Auto Nation $6,500 for this Lemon vehicle & purchase the extend warranty plus, because I was told if anything breaks down with this vehicle, I would be covered bumper to bumper on this vehicle within the 2-year time period, under this extended warranty plus. Todd told me It would cover everything under the warranty and specifically the clutch, transmission, motor & electronics. My brother asked Todd several times precisely about the clutch and was told yes with the extended warranty plus, it covers everything major on this vehicle. With the Extended Warranties Plus, You ARE COVERED BUMPER to BUMPER, this is the most comprehensive coverage. NOW, I am asking you to put me in another vehicle until you get this figured out. I am requesting Auto Nation to get me in another vehicle, because I believe this is a LEMON vehicle and I am tired of all the problems with this truck. If you can assure me that Y'all is going to handle this ongoing problem with my Jeep. This Jeep was at Delta World Tire June 13 – 19 and then I transferred to Champion Chrysler Dodge Jeep on the 19th of June waiting for approval. Auto Nation extended warranty denied claim on vehicle (Denial Reason for the Case [XXX]). Delta World tire was the Preferred shop but was behind in workload and short on mechanics. So, I had to tow it to Champion Jeep Dodge. So please let me know how much longer it is going to take to decide what you all going to do about the LEMON vehicle you sold me and when to come over to Mobile and pick up another vehicle. I Anticipate and answer immediately! I have a letter I wrote INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
NHTSA complaint #11556725 — an unverified report by a vehicle owner.