Cadillac SRX vs Ford F-250 SD

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Cadillac SRX	Ford F-250 SD
Complaints on file	4,169	9,519
Model years covered	2004–2019	1991–2026
Worst model year	2012	2018
Best model year	2006	2012
Crashes reported	269	233
Fires reported	48	247
Injuries reported	197	162
Deaths reported	2	12
Most complained-about part	Lights	Steering
Share of complaints involving harm	12.4%	6.9%

Cadillac SRX by year

324 162 96 69 71 31 632 575 515 493 454 537 208 2

04 05 06 07 08 09 10 11 12 13 14 15 16 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Lights 1,570 37.7%

Electrical System 378 9.1%

Suspension 258 6.2%

Other & Unspecified 258 6.2%

Transmission & Drivetrain 250 6.0%

Engine & Cooling 240 5.8%

Brakes 212 5.1%

Windows, Mirrors & Wipers 168 4.0%

Ford F-250 SD by year

1 3 4 2 12 11 52 1 304 277 331 282 229 345 381 353 85 175 33 48 189 97 32 37 459 450 1,837 639 1,943 364 214 163 76 57 19 14

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 2,489 26.1%

Suspension 2,238 23.5%

Engine & Cooling 1,054 11.1%

Fuel & Propulsion 515 5.4%

Electrical System 512 5.4%

Transmission & Drivetrain 464 4.9%

Other & Unspecified 445 4.7%

Brakes 296 3.1%