Mercury Grand Marquis vs Toyota RAV4

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Mercury Grand Marquis	Toyota RAV4
Complaints on file	4,954	12,220
Model years covered	1977–2011	1994–2025
Worst model year	2003	2021
Best model year	2011	1997
Crashes reported	395	1,195
Fires reported	277	441
Injuries reported	239	602
Deaths reported	15	14
Most complained-about part	Lights	Engine & Cooling
Share of complaints involving harm	18.7%	18.4%

Mercury Grand Marquis by year

1 1 2 8 14 24 29 22 57 98 69 63 106 330 178 197 222 282 370 168 202 216 207 101 449 423 634 188 111 101 35 35 11

77 78 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Lights 951 19.2%

Electrical System 556 11.2%

Engine & Cooling 535 10.8%

Acceleration & Cruise Control 459 9.3%

Brakes 369 7.4%

Steering 365 7.4%

Airbags 248 5.0%

Transmission & Drivetrain 238 4.8%

Toyota RAV4 by year

4 1 54 61 92 75 34 418 682 392 183 168 880 1,241 708 397 498 403 357 333 279 400 299 419 444 1,183 806 526 226 263 269 125

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 1,644 13.5%

Transmission & Drivetrain 1,404 11.5%

Electrical System 1,379 11.3%

Other & Unspecified 1,083 8.9%

Steering 949 7.8%

Acceleration & Cruise Control 904 7.4%

Airbags 853 7.0%

Brakes 677 5.5%