Nissan Murano vs Chevrolet Impala

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Nissan Murano	Chevrolet Impala
Complaints on file	7,478	15,232
Model years covered	2003–2026	1963–2020
Worst model year	2004	2000
Best model year	2021	1994
Crashes reported	208	932
Fires reported	57	477
Injuries reported	153	631
Deaths reported	3	7
Most complained-about part	Seats	Electrical System
Share of complaints involving harm	5.6%	13.4%

Nissan Murano by year

1,050 850 1,169 916 899 7 805 223 190 169 90 173 267 141 155 172 58 60 22 6 10 5 39 2

03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Seats 1,326 17.7%

Transmission & Drivetrain 903 12.1%

Electrical System 760 10.2%

Windows, Mirrors & Wipers 718 9.6%

Brakes 565 7.6%

Engine & Cooling 524 7.0%

Other & Unspecified 445 6.0%

Airbags 339 4.5%

Chevrolet Impala by year

1 4 2 5 1 2 2 2 3 1 1 6 19 64 120 2 4 4 1,128 959 1,077 935 1,375 811 803 932 1,203 1,368 737 844 422 467 1,021 436 178 138 88 41 26

63 66 67 69 77 79 81 82 83 85 87 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 3,503 23.0%

Engine & Cooling 1,960 12.9%

Steering 1,227 8.1%

Brakes 975 6.4%

Stability & Traction Control 971 6.4%

Airbags 963 6.3%

Transmission & Drivetrain 945 6.2%

Lights 737 4.8%