Nissan Quest vs Toyota Highlander

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Nissan Quest	Toyota Highlander
Complaints on file	2,918	7,124
Model years covered	1991–2017	1997–2026
Worst model year	2004	2019
Best model year	2013	2025
Crashes reported	122	701
Fires reported	79	86
Injuries reported	116	381
Deaths reported	5	10
Most complained-about part	Engine & Cooling	Transmission & Drivetrain
Share of complaints involving harm	11%	16.5%

Nissan Quest by year

1 4 164 195 205 174 127 56 165 120 57 38 651 124 108 311 75 29 92 139 22 22 16 16 7

91 92 93 94 95 96 97 98 99 00 01 02 04 05 06 07 08 09 11 12 13 14 15 16 17

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 395 13.5%

Fuel & Propulsion 336 11.5%

Electrical System 272 9.3%

Transmission & Drivetrain 239 8.2%

Body & Structure 231 7.9%

Brakes 212 7.3%

Airbags 146 5.0%

Windows, Mirrors & Wipers 141 4.8%

Toyota Highlander by year

1 1 158 335 316 337 289 346 159 502 178 272 229 230 281 161 250 137 369 353 625 365 618 311 232 55 13 1

97 98 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 988 13.9%

Brakes 745 10.5%

Engine & Cooling 713 10.0%

Electrical System 623 8.7%

Other & Unspecified 608 8.5%

Windows, Mirrors & Wipers 529 7.4%

Body & Structure 449 6.3%

Acceleration & Cruise Control 447 6.3%