RAM 2500 vs Chevrolet Impala

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	RAM 2500	Chevrolet Impala
Complaints on file	7,498	15,236
Model years covered	2009–2026	1963–2020
Worst model year	2017	2000
Best model year	2009	1994
Crashes reported	199	932
Fires reported	92	477
Injuries reported	68	631
Deaths reported	3	7
Most complained-about part	Brakes	Electrical System
Share of complaints involving harm	4.8%	13.4%

RAM 2500 by year

12 273 484 289 374 1,027 3,811 272 232 162 275 65 80 103 39

09 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 3,039 40.5%

Electrical System 956 12.8%

Acceleration & Cruise Control 511 6.8%

Engine & Cooling 463 6.2%

Transmission & Drivetrain 457 6.1%

Steering 383 5.1%

Driver Assist & Collision Avoidance 383 5.1%

Other & Unspecified 329 4.4%

Chevrolet Impala by year

1 4 2 5 1 2 2 2 3 1 1 6 19 64 120 2 4 4 1,128 959 1,077 935 1,375 811 803 932 1,203 1,368 737 844 422 468 1,024 436 178 138 88 41 26

63 66 67 69 77 79 81 82 83 85 87 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 3,504 23.0%

Engine & Cooling 1,960 12.9%

Steering 1,228 8.1%

Brakes 975 6.4%

Stability & Traction Control 971 6.4%

Airbags 963 6.3%

Transmission & Drivetrain 946 6.2%

Lights 738 4.8%