Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1988 Dodge Grand Caravan
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Doors, Latches & Locks
216.7%
Seat Belts
216.7%
Brakes
216.7%
Transmission & Drivetrain
216.7%
Engine & Cooling
216.7%
Median failure at 126,000 miles
Fuel & Propulsion
18.3%
Body & Structure
18.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 1996peak 2Oct 2006
NHTSA investigations into the 1988 Dodge Grand Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA94005Opened 31 Jan 1994Closed 25 Oct 1995STRUCTURE
LIFTGATE LATCHES
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT...
EA91010Opened 10 Dec 1990Closed 31 Dec 1991POWER TRAIN
TRANS PARK SYSTEM FAILURE
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Stanton, MI1 injured
SEAT BELTS:FRONT:RETRACTOR
WHILE REAR ENDING A VEHICLE THE SEAT BELT RETRACTOR DID NOT CATCH CAUSING CONSUMER TO SUSTAIN INJURIES TO THE HEAD, NECK AND RIGHT KNEE.
NHTSA complaint #785783 — an unverified report by a vehicle owner.
Stanton, MI1 injured
SEAT BELTS:FRONT:RETRACTOR
WHILE REAR ENDING A VEHICLE THE SEAT BELT RETRACTOR DID NOT CATCH CAUSING CONSUMER TO SUSTAIN INJURIES TO THE HEAD, NECK AND RIGHT KNEE.
NHTSA complaint #785783 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 126,000 milesPaducah, KY
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING IN LIGHT RAIN, MY SERPENTINE BELT CAME OFF AGAIN. THIS BELT CONTROLS THE POWER STEERING, ETC. IT ALMOST CAUSED A SEVERE WRECK. THIS IS A COMMON PROBLEM WITH DODGE GRAND CARAVANS OF THE LATE 90'S AND EARLY 2000'S. IT IS VERY UNSAFE. WE HAVE HAD THE TENSIONER REPLACED, INSTALLED A SNOW SHIELD, ETC. TO TRY TO FIX THIS PROBLEM, ALL TO NO AVAIL. THE BELT HAS COME OFF 4 TIMES IN THE PAST YEAR, EVEN IN VERY LIGHT RAIN AND VERY SHALLOW PUDDLES.
NHTSA complaint #10172008 — an unverified report by a vehicle owner.
Stanton, MI1 injured
SEAT BELTS:FRONT:RETRACTOR
WHILE REAR ENDING A VEHICLE THE SEAT BELT RETRACTOR DID NOT CATCH CAUSING CONSUMER TO SUSTAIN INJURIES TO THE HEAD, NECK AND RIGHT KNEE.
NHTSA complaint #785783 — an unverified report by a vehicle owner.
Stanton, MI1 injured
SEAT BELTS:FRONT:RETRACTOR
WHILE REAR ENDING A VEHICLE THE SEAT BELT RETRACTOR DID NOT CATCH CAUSING CONSUMER TO SUSTAIN INJURIES TO THE HEAD, NECK AND RIGHT KNEE.
NHTSA complaint #785783 — an unverified report by a vehicle owner.
Federal WAY, WA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LOCKS ON THE VEHICLE DO NOT WORK, CONSUMER CAN NOT GET THE LEFT FRONT DOOR TO LATCH, THE SLIDING DOOR AND PASSENGER FRONT DOOR HANDLES WILL OPEN FROM THE OUTSIDE BUT NOT FROM THE INSIDE. *SLC
NHTSA complaint #557299 — an unverified report by a vehicle owner.
Naperville, IL
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED. NLM
NHTSA complaint #605627 — an unverified report by a vehicle owner.
Naperville, IL
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCING ENGINE PROBLEMS WHICH INCLUDED VALVE GUIDE, TIMING CHAIN AND HEAD GASKET FAILURES. NLM
NHTSA complaint #605627 — an unverified report by a vehicle owner.
Ludington, MI
STRUCTURE:BODY:DOOR
DRIVERS SIDE RUBBER DOOR SEALS DETERIORATED.
NHTSA complaint #607834 — an unverified report by a vehicle owner.
Bakersfield, CA
FUEL SYSTEM, GASOLINE:DELIVERY
THE BAKERSFIELD DODGE DEALER WAS CONTACTED BUT THEY DO NOT PROVIDE ANY REPAIR TO ANY VEHICLE THAT IS MADE BEFORE 1990
NHTSA complaint #704092 — an unverified report by a vehicle owner.
SAN Jose, CA
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
95I- 001000; OWNER HAS TAKEN TO DEALER 3 TIMES WITH NO PERMANENT SOLUTION.
NHTSA complaint #813977 — an unverified report by a vehicle owner.
Belvedere, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BOTH FRONT ROTORS BROKE DURING HEAVY BRAKING.
NHTSA complaint #809500 — an unverified report by a vehicle owner.
Stone Mountain, GA
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION MOUNT BROKE.
NHTSA complaint #546643 — an unverified report by a vehicle owner.
Berkeley, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE CALIPERS REPLACED TWICE DUE TO SMOKE.
NHTSA complaint #508158 — an unverified report by a vehicle owner.