BMW X5 vs Toyota Sienna

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	BMW X5	Toyota Sienna
Complaints on file	4,530	10,828
Model years covered	2000–2026	1996–2020
Worst model year	2021	2011
Best model year	2007	2020
Crashes reported	189	558
Fires reported	234	117
Injuries reported	142	549
Deaths reported	7	10
Most complained-about part	Engine & Cooling	Body & Structure
Share of complaints involving harm	12.6%	11.4%

BMW X5 by year

37 215 136 134 93 109 221 119 319 203 190 395 374 215 130 199 110 111 100 267 151 158 111 48 250 105 30

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 902 19.9%

Airbags 628 13.9%

Electrical System 538 11.9%

Transmission & Drivetrain 426 9.4%

Fuel & Propulsion 400 8.8%

Brakes 308 6.8%

Other & Unspecified 275 6.1%

Steering 136 3.0%

Toyota Sienna by year

3 2 352 250 459 238 225 124 2,588 1,418 1,284 450 570 270 227 814 333 227 210 293 98 201 86 58 48

96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 2,801 25.9%

Airbags 886 8.2%

Doors, Latches & Locks 791 7.3%

Electrical System 708 6.5%

Other & Unspecified 616 5.7%

Brakes 590 5.4%

Transmission & Drivetrain 559 5.2%

Engine & Cooling 553 5.1%