Chrysler Pacifica vs Hyundai Sonata

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chrysler Pacifica Hyundai Sonata
Complaints on file 10,755 22,302
Model years covered 2003–2026 1987–2026
Worst model year 2018 2013
Best model year 2024 2025
Crashes reported 336 1,151
Fires reported 145 851
Injuries reported 181 740
Deaths reported 6 21
Most complained-about part Engine & Cooling Engine & Cooling
Share of complaints involving harm 6.2% 12.4%

Chrysler Pacifica by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 2,412 22.4%
Electrical System 1,443 13.4%
Body & Structure 1,093 10.2%
Steering 755 7.0%
Suspension 493 4.6%

Hyundai Sonata by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 5,119 23.0%
Steering 2,378 10.7%
Airbags 2,068 9.3%
Electrical System 2,008 9.0%
Other & Unspecified 1,329 6.0%
Brakes 1,259 5.6%
Fuel & Propulsion 1,092 4.9%
Body & Structure 1,087 4.9%