FaultScore

Ford Focus vs Jeep Grand Cherokee

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Focus Jeep Grand Cherokee
Complaints on file 29,786 39,991
Model years covered 1999–2018 1989–2026
Worst model year 2000 2014
Best model year 1999 2026
Crashes reported 1,631 2,805
Fires reported 424 845
Injuries reported 979 1,674
Deaths reported 54 58
Most complained-about part Transmission & Drivetrain Electrical System
Share of complaints involving harm 10.4% 13.5%

Ford Focus by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 4,474 15.0%
Engine & Cooling 3,622 12.2%
Fuel & Propulsion 2,723 9.1%
Steering 2,111 7.1%
Other & Unspecified 1,536 5.2%
Brakes 1,204 4.0%

Jeep Grand Cherokee by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 7,615 19.0%
Brakes 4,660 11.7%
Engine & Cooling 4,371 10.9%
Fuel & Propulsion 2,570 6.4%
Airbags 2,263 5.7%
Other & Unspecified 2,036 5.1%