Hyundai Santa FE vs Ford Taurus

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Hyundai Santa FE	Ford Taurus
Complaints on file	10,385	23,971
Model years covered	2001–2026	1977–2019
Worst model year	2013	2000
Best model year	2026	2019
Crashes reported	540	1,482
Fires reported	313	685
Injuries reported	349	926
Deaths reported	10	38
Most complained-about part	Engine & Cooling	Engine & Cooling
Share of complaints involving harm	11.7%	13.1%

Hyundai Santa FE by year

293 219 390 386 300 143 983 718 507 333 268 475 807 680 332 288 1,266 143 272 288 240 302 316 201 187 48

01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 2,613 25.2%

Fuel & Propulsion 956 9.2%

Transmission & Drivetrain 906 8.7%

Electrical System 849 8.2%

Brakes 728 7.0%

Other & Unspecified 714 6.9%

Acceleration & Cruise Control 583 5.6%

Airbags 512 4.9%

Ford Taurus by year

2 2 1 4 2 150 355 462 762 542 946 1,009 2,206 1,284 1,597 1,132 1,003 680 1,100 1,497 1,264 1,759 1,524 482 1,005 415 196 240 77 280 251 100 755 296 353 103 53 65 17

77 81 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,716 15.5%

Suspension 3,366 14.0%

Transmission & Drivetrain 3,035 12.7%

Acceleration & Cruise Control 2,128 8.9%

Electrical System 1,721 7.2%

Brakes 1,501 6.3%

Steering 1,445 6.0%

Body & Structure 1,087 4.5%