Hyundai Santa FE vs Ford Taurus

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Hyundai Santa FE Ford Taurus
Complaints on file 10,463 23,982
Model years covered 2001–2026 1977–2019
Worst model year 2013 2000
Best model year 2026 2019
Crashes reported 543 1,482
Fires reported 317 685
Injuries reported 352 926
Deaths reported 10 38
Most complained-about part Engine & Cooling Engine & Cooling
Share of complaints involving harm 11.7% 13.1%

Hyundai Santa FE by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Ford Taurus by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,718 15.5%
Suspension 3,366 14.0%
Electrical System 1,721 7.2%
Brakes 1,501 6.3%
Steering 1,445 6.0%
Body & Structure 1,088 4.5%