Jeep Grand Cherokee vs Ford Focus

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Jeep Grand Cherokee	Ford Focus
Complaints on file	39,991	29,786
Model years covered	1989–2026	1999–2018
Worst model year	2014	2000
Best model year	2026	1999
Crashes reported	2,805	1,631
Fires reported	845	424
Injuries reported	1,674	979
Deaths reported	58	54
Most complained-about part	Electrical System	Transmission & Drivetrain
Share of complaints involving harm	13.5%	10.4%

Jeep Grand Cherokee by year

7 5 7 4 784 775 983 1,250 1,433 1,349 2,319 1,855 1,128 1,771 890 1,572 2,733 1,754 1,478 990 195 171 2,425 2,327 1,117 3,401 1,766 440 566 1,211 540 353 665 474 675 433 127 18

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 7,615 19.0%

Transmission & Drivetrain 4,805 12.0%

Brakes 4,660 11.7%

Engine & Cooling 4,371 10.9%

Fuel & Propulsion 2,570 6.4%

Airbags 2,263 5.7%

Other & Unspecified 2,036 5.1%

Windows, Mirrors & Wipers 1,759 4.4%

Ford Focus by year

15 5,152 2,361 1,198 1,224 499 600 270 524 336 323 409 157 4,981 2,919 3,628 1,327 1,568 1,183 1,112

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 6,857 23.0%

Electrical System 4,474 15.0%

Engine & Cooling 3,622 12.2%

Fuel & Propulsion 2,723 9.1%

Steering 2,111 7.1%

Other & Unspecified 1,536 5.2%

Brakes 1,204 4.0%

Acceleration & Cruise Control 1,082 3.6%