Mercury Villager vs Ford F-350 SD

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Mercury Villager	Ford F-350 SD
Complaints on file	2,205	5,142
Model years covered	1992–2002	1995–2026
Worst model year	1993	2019
Best model year	2002	2026
Crashes reported	130	166
Fires reported	64	113
Injuries reported	91	89
Deaths reported	5	2
Most complained-about part	Engine & Cooling	Steering
Share of complaints involving harm	13.2%	7.2%

Mercury Villager by year

1 516 323 477 253 152 100 252 90 21 20

92 93 94 95 96 97 98 99 00 01 02

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 429 19.5%

Fuel & Propulsion 247 11.2%

Acceleration & Cruise Control 192 8.7%

Brakes 185 8.4%

Windows, Mirrors & Wipers 153 6.9%

Body & Structure 133 6.0%

Seat Belts 120 5.4%

Lights 108 4.9%

Ford F-350 SD by year

5 3 4 169 188 188 145 164 159 269 192 35 146 25 79 63 50 12 12 315 317 854 311 740 243 128 165 58 66 24 13

95 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 1,100 21.4%

Suspension 874 17.0%

Engine & Cooling 603 11.7%

Fuel & Propulsion 393 7.6%

Electrical System 334 6.5%

Transmission & Drivetrain 293 5.7%

Tires 251 4.9%

Other & Unspecified 242 4.7%