Ford Taurus vs Jeep Grand Cherokee

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Taurus Jeep Grand Cherokee
Complaints on file 23,982 40,071
Model years covered 1977–2019 1989–2026
Worst model year 2000 2014
Best model year 2019 2026
Crashes reported 1,482 2,816
Fires reported 685 846
Injuries reported 926 1,675
Deaths reported 38 58
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 13.1% 13.5%

Ford Taurus by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,718 15.5%
Suspension 3,366 14.0%
Electrical System 1,721 7.2%
Brakes 1,501 6.3%
Steering 1,445 6.0%
Body & Structure 1,088 4.5%

Jeep Grand Cherokee by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 7,630 19.0%
Brakes 4,663 11.6%
Engine & Cooling 4,383 10.9%
Fuel & Propulsion 2,575 6.4%
Airbags 2,267 5.7%
Other & Unspecified 2,047 5.1%