Chevrolet Impala vs Ford Escape
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Chevrolet Impala | Ford Escape |
|---|---|---|
| Complaints on file | 15,232 | 36,256 |
| Model years covered | 1963–2020 | 2000–2026 |
| Worst model year | 2000 | 2013 |
| Best model year | 1994 | 2025 |
| Crashes reported | 932 | 1,132 |
| Fires reported | 477 | 754 |
| Injuries reported | 631 | 752 |
| Deaths reported | 7 | 25 |
| Most complained-about part | Electrical System | Engine & Cooling |
| Share of complaints involving harm | 13.4% | 7.3% |
Chevrolet Impala by year
What breaks
Electrical System
3,503
23.0%
Engine & Cooling
1,960
12.9%
Steering
1,227
8.1%
Brakes
975
6.4%
Stability & Traction Control
971
6.4%
Airbags
963
6.3%
Transmission & Drivetrain
945
6.2%
Lights
737
4.8%
Ford Escape by year
What breaks
Engine & Cooling
9,458
26.1%
Transmission & Drivetrain
4,667
12.9%
Steering
3,952
10.9%
Fuel & Propulsion
2,562
7.1%
Electrical System
2,524
7.0%
Body & Structure
2,318
6.4%
Acceleration & Cruise Control
2,307
6.4%
Other & Unspecified
2,079
5.7%