KIA Soul vs Ford Edge

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	KIA Soul	Ford Edge
Complaints on file	7,523	17,975
Model years covered	2010–2025	2004–2024
Worst model year	2015	2013
Best model year	2024	2021
Crashes reported	409	428
Fires reported	479	110
Injuries reported	284	296
Deaths reported	15	3
Most complained-about part	Engine & Cooling	Engine & Cooling
Share of complaints involving harm	15.8%	4.7%

KIA Soul by year

193 270 673 866 1,223 1,222 1,142 355 292 196 499 310 133 86 42 21

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,505 46.6%

Other & Unspecified 629 8.4%

Electrical System 523 7.0%

Steering 517 6.9%

Transmission & Drivetrain 424 5.6%

Fuel & Propulsion 363 4.8%

Brakes 357 4.7%

Lights 258 3.4%

Ford Edge by year

5 1,242 1,467 307 778 2,538 1,480 3,240 516 964 1,103 1,630 970 919 429 144 162 31 50

04 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,153 17.5%

Electrical System 2,612 14.5%

Brakes 2,347 13.1%

Transmission & Drivetrain 2,124 11.8%

Other & Unspecified 1,520 8.5%

Airbags 1,309 7.3%

Body & Structure 964 5.4%

Fuel & Propulsion 698 3.9%