Chevrolet Express vs Volkswagen Golf

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chevrolet Express	Volkswagen Golf
Complaints on file	856	2,009
Model years covered	1995–2024	1985–2023
Worst model year	2003	2015
Best model year	2011	2021
Crashes reported	30	77
Fires reported	34	44
Injuries reported	20	74
Deaths reported	3	1
Most complained-about part	Brakes	Engine & Cooling
Share of complaints involving harm	10.2%	9.8%

Chevrolet Express by year

1 20 35 27 82 103 60 77 75 26 33 17 18 19 11 23 18 20 31 19 12 20 31 17 9 20 18 6 5 3

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 145 16.9%

Electrical System 87 10.2%

Transmission & Drivetrain 75 8.8%

Engine & Cooling 69 8.1%

Fuel & Propulsion 66 7.7%

Body & Structure 60 7.0%

Tires 60 7.0%

Airbags 42 4.9%

Volkswagen Golf by year

15 20 4 9 41 10 11 6 11 57 84 4 7 28 76 118 152 98 32 33 27 16 2 1 5 97 151 68 67 14 185 115 145 38 88 8 12 132 22

85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 312 15.5%

Fuel & Propulsion 309 15.4%

Electrical System 212 10.6%

Airbags 195 9.7%

Transmission & Drivetrain 158 7.9%

Other & Unspecified 111 5.5%

Brakes 100 5.0%

Windows, Mirrors & Wipers 97 4.8%