Dodge Journey vs Chrysler Town AND Country

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Dodge Journey	Chrysler Town AND Country
Complaints on file	7,994	19,038
Model years covered	2007–2020	1967–2016
Worst model year	2009	1996
Best model year	2008	1993
Crashes reported	350	628
Fires reported	163	441
Injuries reported	278	568
Deaths reported	3	24
Most complained-about part	Electrical System	Electrical System
Share of complaints involving harm	9.9%	8.7%

Dodge Journey by year

7 12 2,091 1,484 253 623 509 645 871 613 316 347 134 89

07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 2,106 26.3%

Engine & Cooling 1,038 13.0%

Brakes 1,010 12.6%

Airbags 636 8.0%

Other & Unspecified 614 7.7%

Transmission & Drivetrain 496 6.2%

Steering 340 4.3%

Seats 303 3.8%

Chrysler Town AND Country by year

1 2 1 3 1 16 33 167 273 198 75 1,411 546 397 485 378 606 518 336 219 1,154 569 294 2,879 1,082 2,425 1,108 868 933 884 509 667

67 83 84 86 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 5,290 27.8%

Engine & Cooling 2,078 10.9%

Airbags 1,854 9.7%

Brakes 1,443 7.6%

Transmission & Drivetrain 1,297 6.8%

Steering 1,071 5.6%

Fuel & Propulsion 899 4.7%

Other & Unspecified 734 3.9%