Ford Explorer vs Chevrolet Malibu

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Explorer Chevrolet Malibu
Complaints on file 43,316 29,455
Model years covered 1977–2026 1964–2025
Worst model year 1998 2010
Best model year 2008 2022
Crashes reported 2,358 1,225
Fires reported 987 234
Injuries reported 1,950 743
Deaths reported 182 38
Most complained-about part Transmission & Drivetrain Steering
Share of complaints involving harm 12.6% 7.6%

Ford Explorer by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 5,325 12.3%
Engine & Cooling 4,200 9.7%
Tires 4,187 9.7%
Steering 4,178 9.6%
Other & Unspecified 3,122 7.2%
Electrical System 2,309 5.3%
Brakes 2,223 5.1%

Chevrolet Malibu by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 5,717 19.4%
Electrical System 4,822 16.4%
Engine & Cooling 3,167 10.8%
Brakes 2,828 9.6%
Lights 2,060 7.0%
Other & Unspecified 1,297 4.4%