FaultScore

Toyota Avalon vs Chevrolet Suburban

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Toyota Avalon Chevrolet Suburban
Complaints on file 4,245 10,571
Model years covered 1995–2022 1977–2024
Worst model year 2006 1993
Best model year 2021 2006
Crashes reported 672 785
Fires reported 34 184
Injuries reported 350 417
Deaths reported 26 10
Most complained-about part Acceleration & Cruise Control Brakes
Share of complaints involving harm 25.5% 13.2%

Toyota Avalon by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 594 14.0%
Steering 369 8.7%
Lights 302 7.1%
Engine & Cooling 296 7.0%
Brakes 292 6.9%

Chevrolet Suburban by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 3,086 29.2%
Engine & Cooling 836 7.9%
Airbags 663 6.3%
Steering 495 4.7%