FaultScore

Ford Fusion vs Jeep Grand Cherokee

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Fusion Jeep Grand Cherokee
Complaints on file 28,743 39,991
Model years covered 2006–2020 1989–2026
Worst model year 2010 2014
Best model year 2018 2026
Crashes reported 1,133 2,805
Fires reported 255 845
Injuries reported 562 1,674
Deaths reported 14 58
Most complained-about part Steering Electrical System
Share of complaints involving harm 6.8% 13.5%

Ford Fusion by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 5,786 20.1%
Engine & Cooling 4,041 14.1%
Airbags 3,536 12.3%
Brakes 2,716 9.4%
Electrical System 1,654 5.8%
Fuel & Propulsion 1,542 5.4%

Jeep Grand Cherokee by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 7,615 19.0%
Brakes 4,660 11.7%
Engine & Cooling 4,371 10.9%
Fuel & Propulsion 2,570 6.4%
Airbags 2,263 5.7%
Other & Unspecified 2,036 5.1%