FaultScore

Chevrolet Suburban vs Ford Taurus

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chevrolet Suburban Ford Taurus
Complaints on file 10,571 23,971
Model years covered 1977–2024 1977–2019
Worst model year 1993 2000
Best model year 2006 2019
Crashes reported 785 1,482
Fires reported 184 685
Injuries reported 417 926
Deaths reported 10 38
Most complained-about part Brakes Engine & Cooling
Share of complaints involving harm 13.2% 13.1%

Chevrolet Suburban by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 3,086 29.2%
Engine & Cooling 836 7.9%
Airbags 663 6.3%
Steering 495 4.7%

Ford Taurus by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,716 15.5%
Suspension 3,366 14.0%
Electrical System 1,721 7.2%
Brakes 1,501 6.3%
Steering 1,445 6.0%
Body & Structure 1,087 4.5%