FaultScore

Honda Pilot vs Ford Fusion

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Honda Pilot Ford Fusion
Complaints on file 13,073 28,743
Model years covered 2003–2026 2006–2020
Worst model year 2019 2010
Best model year 2026 2018
Crashes reported 521 1,133
Fires reported 150 255
Injuries reported 345 562
Deaths reported 9 14
Most complained-about part Engine & Cooling Steering
Share of complaints involving harm 7.8% 6.8%

Honda Pilot by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Ford Fusion by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 5,786 20.1%
Engine & Cooling 4,041 14.1%
Airbags 3,536 12.3%
Brakes 2,716 9.4%
Electrical System 1,654 5.8%
Fuel & Propulsion 1,542 5.4%