Volkswagen Jetta vs Chevrolet Silverado 1500

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Volkswagen Jetta Chevrolet Silverado 1500
Complaints on file 13,891 23,671
Model years covered 1984–2026 1994–2026
Worst model year 2002 2019
Best model year 1993 2012
Crashes reported 696 1,091
Fires reported 390 355
Injuries reported 583 547
Deaths reported 9 52
Most complained-about part Electrical System Brakes
Share of complaints involving harm 12.1% 8.6%

Volkswagen Jetta by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 2,193 15.8%
Engine & Cooling 2,032 14.6%
Fuel & Propulsion 1,409 10.1%
Brakes 981 7.1%
Airbags 871 6.3%

Chevrolet Silverado 1500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 4,779 20.2%
Engine & Cooling 3,057 12.9%
Electrical System 2,683 11.3%
Airbags 2,407 10.2%
Other & Unspecified 1,560 6.6%
Steering 1,530 6.5%
Body & Structure 934 3.9%