Chrysler Town AND Country vs Jeep Grand Cherokee

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chrysler Town AND Country	Jeep Grand Cherokee
Complaints on file	19,038	39,991
Model years covered	1967–2016	1989–2026
Worst model year	1996	2014
Best model year	1993	2026
Crashes reported	628	2,805
Fires reported	441	845
Injuries reported	568	1,674
Deaths reported	24	58
Most complained-about part	Electrical System	Electrical System
Share of complaints involving harm	8.7%	13.5%

Chrysler Town AND Country by year

1 2 1 3 1 16 33 167 273 198 75 1,411 546 397 485 378 606 518 336 219 1,154 569 294 2,879 1,082 2,425 1,108 868 933 884 509 667

67 83 84 86 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 5,290 27.8%

Engine & Cooling 2,078 10.9%

Airbags 1,854 9.7%

Brakes 1,443 7.6%

Transmission & Drivetrain 1,297 6.8%

Steering 1,071 5.6%

Fuel & Propulsion 899 4.7%

Other & Unspecified 734 3.9%

Jeep Grand Cherokee by year

7 5 7 4 784 775 983 1,250 1,433 1,349 2,319 1,855 1,128 1,771 890 1,572 2,733 1,754 1,478 990 195 171 2,425 2,327 1,117 3,401 1,766 440 566 1,211 540 353 665 474 675 433 127 18

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 7,615 19.0%

Transmission & Drivetrain 4,805 12.0%

Brakes 4,660 11.7%

Engine & Cooling 4,371 10.9%

Fuel & Propulsion 2,570 6.4%

Airbags 2,263 5.7%

Other & Unspecified 2,036 5.1%

Windows, Mirrors & Wipers 1,759 4.4%