Chrysler Town AND Country vs Ford Escape

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chrysler Town AND Country	Ford Escape
Complaints on file	19,038	36,256
Model years covered	1967–2016	2000–2026
Worst model year	1996	2013
Best model year	1993	2025
Crashes reported	628	1,132
Fires reported	441	754
Injuries reported	568	752
Deaths reported	24	25
Most complained-about part	Electrical System	Engine & Cooling
Share of complaints involving harm	8.7%	7.3%

Chrysler Town AND Country by year

1 2 1 3 1 16 33 167 273 198 75 1,411 546 397 485 378 606 518 336 219 1,154 569 294 2,879 1,082 2,425 1,108 868 933 884 509 667

67 83 84 86 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 5,290 27.8%

Engine & Cooling 2,078 10.9%

Airbags 1,854 9.7%

Brakes 1,443 7.6%

Transmission & Drivetrain 1,297 6.8%

Steering 1,071 5.6%

Fuel & Propulsion 899 4.7%

Other & Unspecified 734 3.9%

Ford Escape by year

5 1,389 1,397 736 715 2,030 627 350 2,405 2,349 3,185 1,878 792 3,681 2,662 1,337 1,339 3,273 2,167 734 2,104 455 312 154 139 34 7

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 9,458 26.1%

Transmission & Drivetrain 4,667 12.9%

Steering 3,952 10.9%

Fuel & Propulsion 2,562 7.1%

Electrical System 2,524 7.0%

Body & Structure 2,318 6.4%

Acceleration & Cruise Control 2,307 6.4%

Other & Unspecified 2,079 5.7%